HSL Chairs - Glasgow Reviews 99

I recently visited HSL Anniesland with my parents looking for a riser -recliner for my dad on arriving we we immediately warmly welcomed by Natasha offered tea and coffee I won't go into all the details to much to write but the team in that store Marlene Daniel and Russell led by Natasha went way above and beyond so lovely to witness staff who genuinely care this much about customer experience Natasha explained everything about the product and choices available quality furniture UK made I'm happy to say my dad has ordered the perfect chair Natasha has pulled out all the stops and my dad will be relaxing in his beautiful chair by Monday I cannot Thankyou all enough for everything and taking care of my parents so well
On a final note you cannot put a price on quality and service worth every pound spent ❤️

We had received delivery of an aysgarth chair two weeks ago and we're so pleased with it decided to get another. We phoned the Glasgow store and got Daniel whom we knew from our previous purchase and he was able to order us another . As always he was professional and friendly and we had the reorder completed no bother at all. Great store and fantastic staff. Looking forward to new chair arriving in six weeks. Highly recommend.

I visited the shop in Knightswood, Glasgow to ask about a sofa for my Mum. Jacqueline who served me was professional, knowledgeable about the products and very good at listening to what I need.

The staff couldn’t do enough for us
They were very helpful from the moment we arrived on the premises
Nothing was to much for them

Jacqueline, Marlene and their manageress Natasha treated us very well on our two visits to the Glasgow store. They were very helpful about us making the right choice and nothing was too much trouble to them. They were very knowledgeable about their products. There was absolutely no sales pressure or attempt to promote a particular item making it a relaxing experience.

We received delivery of my wife's Aysgarth riser recliner two weeks ago and she is absolutely delighted with it, so much so I phoned the Glasgow branch today and spoke to Daniel and ordered another for myself as like my wife I suffer from arthritic knees. Daniel was as always highly professional and friendly, took my order and we are now waiting eagerly for delivery of the new chair. Highly recommend this shop and the quality of the chairs. You won't be disappointed.

Marlene, Glasgow, was friendly and welcoming. She was knowledgeable and gave us excellent advice. We felt we were able to take out time to select the best chair for our elderly mother. Also given a very welcome cup of tea and biscuits - allowing us to sample the chairs for longer. Very pleasant and satisfactory experience.

A lovely experience from start to finish. Excellent customer care and service from showing us the various chairs sizes,materials and wood choices. While we were sitting trying the chairs we were treated to a welcome cup of tea and biscuits. Looking forward to receiving our beautiful chairs.

Friendly staff and explaining details of each chair. Helpful in picking chair coverings etc

A home visit with Daniel giving me time and information to make up my mind

I was given a warm greeting by Natasha then asked what I required then shown the range of chairs once I picked the one suited to my needs she offered me a hot drink giving me time to try the chair then went through the measuring process, picking the fabric, and finally explaninig everything from extras to insurance she was wonderful a truly great experience , well worth the journey from Ayr.

Jaqueline was instantly friendly and welcoming and made the experience a pleasant one for my mother in law. Great service and I can’t speak highly enough of Jaqueline’s knowledge and helpfulness. I wouldn’t hesitate to recommend.

Home visit by Daniel O Neil. Excellent service. Took his time to make sure that I got the chairs I wanted.

Knowledgeable salesman who gave us time to think.

Very Helpful staff in Glasgow especially Daniel. Having received two motorised beds we are impressed with the quality of the beds and mattresses. We were also impressed by the fast organisation of an express delivery from a limited range at less than 10 days as we required the beds for medical reasons.

"HSL Showrooms are unlike any other showroom" so says the company's brochure and for me this proved to be exactly the case. Tea and biscuits on offer and no hard sell tactics left me feeling relaxed in the Glasgow store where Marlene helped me choose my sofa. Friendly, knowledgeable and genuinely customer focused she made my experience one to remember.

The staff were very helpful. Daniel O'Neil explained everything in detail and nothing was a problem for him.
We were offered tea and coffee which was a lovely.
We came away feeling happy with our purchase and very happy with the customer service

Quality of service was excellent as well as product knowledge from the assistants. Very helpful in getting correct size of chairs / sofa.

The initial meeting of the staff was very welcoming
They gave us the opportunity to try the chairs we were looking for without being rushed, forced to make a decision or pushed to a certain type of chair. The staff could not have been nicer without being over the top. Because of the attitude of the staff and their wide knowledge of their stock, we decided to buy two chairs. Although we had to visit twice because we needed to make sure the material we chose was the right one. The manager confirmed the order and we left very pleased and felt we were listened to.

Assistant was very helpful and showed me the various options and materials.