Natasha gave exceptional attention - advised us without any pressure. Respectful of my elderly mother & did not feel rushed in any way. Offered coffee & biscuits so we could spend some time in the cha... See more
Location
Switch locationKnightscliffe Retail Park, Great Western Road, G13 2TG Glasgow, GB
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See what reviewers are saying
From going into store, choosing chair, material etc. I never felt I was being pushed into a sale. My new chair was delivered on time by two very nice and helpful workers. I was also kept in touch by t... See more
Recently I bought an riser/recliner chair from HSL. The staff, couldn't have been more helpful, particularly Daniel and Russell who put me at my ease while advising me on colour matches etc in my ro... See more
We visited the HSL Chairs showroom to help my mother find a suitable chair, and Dan provided outstanding service. He was patient, friendly, and took the time to understand her needs without making us... See more
Company details
About HSL Chairs - Glasgow
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
Knightscliffe Retail Park, Great Western Road, G13 2TG, Glasgow, United Kingdom
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From going into store
From going into store, choosing chair, material etc. I never felt I was being pushed into a sale. My new chair was delivered on time by two very nice and helpful workers. I was also kept in touch by telephone on several occasions as promised. Overall I would recommend anyone looking for a chair suited to their needs to give HSL a visit.
Natasha gave exceptional attention
Natasha gave exceptional attention - advised us without any pressure. Respectful of my elderly mother & did not feel rushed in any way. Offered coffee & biscuits so we could spend some time in the chairs. Natasha is a great asset to HSL. Mimi was also a huge help advising re choice of materials & colours. Looking forward to chair arriving!
Recently I bought an riser/recliner…
Recently I bought an riser/recliner chair from HSL. The staff, couldn't have been more helpful, particularly Daniel and Russell who put me at my ease while advising me on colour matches etc in my room. I never felt compelled or rushed at any point into making decisions. I've now got the chair and wish I had bought it years ago as it's exactly what I needed. The delivery staff kept in touch with me regularly to enable me to know when they would arrive with the chair, then placing it exactly where I wanted it
Visited shop in Great Western Road…
Visited shop in Great Western Road today to purchase chair .
Daniel attended to us as we arrived at the store until we left .
Could not be any more of help , full of knowledge around the product .
Daniel made our choice much more easier very satisfied ….thank you Ann
Great Service @ Great Western Road store
We visited the HSL Chairs showroom to help my mother find a suitable chair, and Dan provided outstanding service. He was patient, friendly, and took the time to understand her needs without making us feel rushed or under any pressure. His knowledge and advice helped us choose the right chair, and he made the whole experience easy and enjoyable. Thank you, Dan, for your excellent customer service. We would highly recommend both Dan and the HSL showroom in GWR Glasgow
My husband and I were in your Glasgow…
My husband and I were in your Glasgow store today looking for an adjustable bed.We were greeted by a lovely lady whose name is Natasha.She was so helpful and knowledgeable about what we were looking for. She made our visit so positive and we purchased exactly what we were looking for.
BTW she makes a lovely coffee too 😊
Fantastic caring service
I'll start by saying that your products are great - super quality and a good range of styles. What really made the 5* difference was Marlene. She was so knowledgeable and helpful. She gave Mum and Dad plenty of time to make up their minds, and never once put any pressure on them. They have come away so confident that they have made the right choices and are so much looking forward to their new furniture arriving. Marlene, today you made such a difference - thank you.
I'm a bit late with my review due to…
I'm a bit late with my review due to poor health but better late than never we received a warm welcome at Glasgow shop HSL the staff took great care of us especially Marlene who guided me through my purchase with such patience nothing was too much for her she made the whole transaction enjoyable
The team made us feel welcome
The team made us feel welcome. They were very knowledgeable about the products. Didn't feel rushed , able to take our time and try out different chairs Explained different options and allowed us plenty of time to peruse colour charts over a lovely pot of coffee.
Mimi made this exceptional…
Mimi made this an exceptional experience. As soon as arriving in the store we were given a warm welcome by her and a colleague. Throughout the consultation there was no pressure at all to buy. The time taken to make sure I bought the right size of chair( super petite) was amazing every detail being explained and very carefully considered for my needs. The store had an amazing choice of styles, sizes and fabrics. Good old fashioned service at its best. Thankyou.
Very courteous team
Took my dad to get a replacement part. Showroom was very well laid out and received a warm welcome by all staff. The team were very courteous and my dad's left very happy
I was extremely impressed and pleased…
I was extremely impressed and pleased with the assistance Mimi at your Glasgow branch Knightscliffe retail park. Great western Road. She was very knowledgeable polite understanding of my personal needs and requirements. Made the purchase of my new rise and recliner chair a pleasant experience. Thank you Mimi. Can’t wait for my chair to arrive.
Visited the store in Glasgow and was…
Visited the store in Glasgow and was served by Daniel. He was extremely pleasant and knowledgeable, didn’t rush us and explained all of the options in detail. Very pleased with service and looking forward to getting my chair
Danny (Glasgow) was a great help…
Danny (Glasgow) was a great help choosing my chair. He advised me which chair would be best for me. A great experience and a good cup of tea as well.
Daniel was a very helpful professional…
Daniel was a very helpful professional salesperson.
All members of staff were friendly…
All members of staff were friendly helpful and patient
Exception service
From the minute we arrived at the showroom we felt very welcome. No pressure and able to look around and try different chairs. The staff were lovely and when we did need assistance Natasha was very helpful. She really made my mum feel special and was able to help her choose the best chairs for her size and mobility. The added tea and coffee definitely a grateful bonus. Definitely worth a visit
Wonderful service
Marlene was so thorough, kind and patient, making sure mum got the bed that would best meet her needs and enhance her sleep and life. A wonderful experience.
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