Linda in the Milton Keynes branch was awesome and helped us so much to pick the right sofas… we are aware they can’t be delivered yet but we are patient..
Location
Switch locationThe Stacey Bushes Trading Centre, MK12 6HS Milton Keynes, GB
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The staff in the Milton Keynes branch were very helpful and friendly and helped us choose the right chairs for our needs and comfort. The delivery team kept us informed and when they arrived, unpacked... See more
I have just bought a Stressless Wing chair from HSL. It is very appropriately named! I had excellent and patient service in the HSL showroom in Milton Keynes by Lynda (in the main although all staff... See more
Fabulous service. This team really know their product range and have an excellent eye for your comfort. We recently purchased a sofa and were having trouble deciding on finish, they gave us swatches t... See more
Company details
About HSL Chairs - Milton Keynes
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
The Stacey Bushes Trading Centre, MK12 6HS, Milton Keynes, United Kingdom
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Linda in the Milton Keynes branch was…
Linda in the Milton Keynes branch was awesome and helped us so much to pick the right sofas… we are aware they can’t be delivered yet but we are patient..
Great service
The staff in the Milton Keynes branch were very helpful and friendly and helped us choose the right chairs for our needs and comfort. The delivery team kept us informed and when they arrived, unpacked and set up the chairs in our lounge and took away all the packaging. Very satisfied.
Very happy experience.
My wife and I can not fault the help friendliness and patience that both ladies showed to us in helping to choose a rise and recline chair for my wife.
We have ordered a chair and if the delivery etc goes the same way, both my wife and I will be over the moon 🌙.
Thank you ladies.
Wayne and Alan delivered our bed with…
Wayne and Alan delivered our bed with care and courtesy. They installed it and removed all packaging efficiently.
Excellent customer service from Carla…
Excellent customer service from Carla and the team
The stress-free Stressless Wing chair purchase and experience!
I have just bought a Stressless Wing chair from HSL. It is very appropriately named! I had excellent and patient service in the HSL showroom in Milton Keynes by Lynda (in the main although all staff were very friendly & helpful). Then when the delivery team could not reach me to arrange delivery, the central switchboard were very helpful and finally when the delivery was arranged, that was carried out by Jason & Ashley efficiently and in a friendly manner. The chair itself is great and just what I hoped for!
Very helpful Comfort Specialist Kara…
Very helpful Comfort Specialist Kara answered all my questions to my satisfaction. She has excellent product knowledge.
Jason & Ashley delivered a chair to my…
Jason & Ashley delivered a chair to my in-laws and they were extremely pleased with the level of care and courtesy they received. The guys were extremely friendly & explained all functions of the chair very thoroughly.
Easy delivery
Easy delivery, very helpful, nice people.
Thank you very much to Craig and Shane who delivered our chair this morning.
This being our second purchase of a…
This being our second purchase of a chair, once again we were suitably advised by the very capable and friendly Julie. A delightful and very knowledgeable person, a definite asset to your company. Please convey our additional thanks once again.
Very helpful, knowledgeable staff
Very personal, friendly service. They did a home visit and took the time to make sure I was happy and comfortable with the chair
Patient staff
The lady who served us was patient and gave us the time to make our decision.
Super efficient
Such friendly helpful staff and no pressure to buy . We ordered a chair for mum . Lots of time taken to get the right chair for comfort.
Good communication
The sales team were very helpful both in store and on the phone. The delivery team were polite and tidy. Good communication.
Very kind and caring customer service.
We visited the Milton Keynes store on the 23rd and was served by Julie. She’s was really helpful, caring and attentive. I didn’t feel at all rushed or pressured with my purchase. She also explained everything very well. Thank you very much Julie.
I was looking for a new bed
I was looking for a new bed. In the showroom all the staff were friendly and welcoming. Julie was the member of staff that took me on and was very helpful and explained in understandable terms all about the beds.
Friendly and excellent service.
A pleasure to be served by HSL
This was our second purchase from HSL's Milton Keynes showroom. We were so pleased with the fireside chair we bought for my wife a couple of years ago that we decided to get a matching one for me.
Sales staff were lovely and there was no pressure, with plenty of time for me to try the different sizes and styles for comfort. Also tea and biscuits while we were left undisturbed to make our decision.
Five weeks later, we received a call offering us a choice of delivery slots for the new chair. As promised, we had a call from the delivery team (Alex and Asad) when they were about half an hour away. The guys worked quickly and efficiently to bring the chair in and complete final assembly. Couldn't fault either of them - smart and tidy with a professional approach.
Overall very pleased indeed.
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