HSL Chairs - Newcastle-under-Lyme Reviews 

Ordered a new suite.
Attended to by John in store. Advised us on what best suited our needs and budget but he was in no way doing the "hard sell". Very unobtrusively helpfull and able to answer any questions that we had.
If the service for the rest of our purchase is this good, we'll be very happy indeed!

The sales assistant Julie was brilliant, she took her time with us trying out many styles of furniture to get the right fit, she made sure we got exactly what we needed

The care and attention from the sales assistant, Tyra.

The chair arrived quicker than we expected. Alex and Dean were very helpful. Alex explained the controls very well. Very good service and good quality furniture. Highly recommended.

Excellent the most comfortable chair I gave ever sat in . Super petite . I'm 5 ft . Excellent service . Numan and Thomas were excellent very helpful . Advised me where to find the fire safety code on an old chair .

Excellent service and delivery
Delivery Team Alex- Shane
Sales lady very good

All help was given and appreciated. Smooth and easy deal. Jackie was excellent.

John was very helpful and spent a long time explaining the different aspects and benefits of the chairs.
It would be easier to give an overall opinion once my chair has been delivered and used for a while too. I am hoping to get long term health benefits from it.
Thank you

Informed of early visit and contacted re time of delivery. Very helpful and kind delivery man Alex Shane. Chair placed in situ and extra arm covers put in place. Necessary paper work left.

David was very helpful in a very kind, caring, knowledgeable and professional way without being pushy (he was very patient).

We walked into the shop and were met by a Shop Assistant. She was very helpful and assisted us in choosing the right chairs for us. Well done

Excellent knowledge and fabulous service from John at HSL Newcastle under Lyme especially when looking for a rise and recliner for my disabled son.

Excellent service from Dawn who was very friendly and knowledgeable about all products.

Jackie was very helpful, friendly and knowledgeable

Ethan was very kind and attentive.

Dawn at the Newcastle under Lyme branch was extremely friendly and helpful. Explained all aspects of the service that is provided. We could not have been in better hands.

Very good customer experience when choosing and buying recliner chairs from HSL .visited the showroom in Newcastle staffs twice before purchasing.Given good advice, plenty of time to ask questions and try all the options before we decided.No pressure really to buy .
Upon delivery recently of our new Burrows recliner chairs the white glove delivery service was very good.we were kept informed of delivery times and Numan and Karl were most helpful in moving existing furniture around and placing the nee chairs in situ.
So far very pleased with HSL and thr new recliner chairs and would recommend .

Lovely staff who couldn’t have been more helpful, their knowledge of the products was excellent and made the purchasing of the right chair easy and relaxing. The choice of fabrics, design and price were very good, so all in all no problem in giving them a very well deserved 5*.

Arrived with my Sister who wanted to buy a chair and my daughter and 4 year old Grandson .As I entered I absolutely fell in love with a sofa and cuddle chair.The Staff were amazing very helpful and very friendly without the hard sell needless to say my sister purchased a great chair and l who had no intention of buying anything just had to order the sofa and chair All together a wonderful experience and my sister and I would highly recommend A special mention to Julie and Dawn who were exceptional sorting my order Thankyou

The staff were excellent, friendly and very informative. We were offered tea and coffee, we weren't rushed to make any decisions and allowed to try all the different types of furniture.