HSL Chairs - Nottingham Reviews 

130
TrustScore 5 out of 5

4.9

255-259 Derby Road, NG9 3JA Nottingham, GB


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Rated 5 out of 5 stars

Chosing my chair this afternoon was a very pleasant experience. After hearing what I was looking for Sheonagh guided me through the different options making sure that I could feel the difference b... See more

Rated 5 out of 5 stars

Paul & Jan arrived early and were very efficient. they assembled the chair, explained the controls and help move my 'old' chair out of the way. very polite and efficient. highly reccomened

Rated 5 out of 5 stars

Had a very nice young lady help us, her Name Emma. We tried the beds well, spent a while chosing, were given tea and biscuits. Ordered my bed and given a approximate amount if weeks it would take... See more

Rated 5 out of 5 stars

Gillian and a gentleman sorry I forgot his name came out to show my mum a new chair. What a fabulous service they were so helpful and explained everything to my mum. Would highly recommend. It was tha... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Nottingham

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 255-259 Derby Road, NG9 3JA, Nottingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4.9

All reviews

(130)

3,823 reviews in the last 12 months

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Rated 4 out of 5 stars

Very happy with all the service I…

Very happy with all the service I received from all the staff and the delivery team of Lee and Graham, just sorry Gardman Insurance could not be added to my order despite the fact it had not yet been delivered.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Had a very nice young lady help us

Had a very nice young lady help us, her Name Emma. We tried the beds well, spent a while chosing, were given tea and biscuits. Ordered my bed and given a approximate amount if weeks it would take to make, before delivery.
Now I have taken delivery today, 29/7/26. Very pleased with it and the service of Paul and Thomas.

June 2, 2026
Rated 5 out of 5 stars

Gillian and a gentleman sorry I forgot…

Gillian and a gentleman sorry I forgot his name came out to show my mum a new chair. What a fabulous service they were so helpful and explained everything to my mum. Would highly recommend. It was that good we are now looking into have a bed.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

First class buying experience.

Chosing my chair this afternoon was a very pleasant experience.
After hearing what I was looking for Sheonagh guided me through the different options making sure that I could feel the difference between the Petite and Standard sizes of my chosen chair.
The showroom was much bigger than I was expecting and it was nice to be able to wander around making comparisons between the wide range of seating on display.
If there are no parking spaces along the front there is further parking around the back, which I nearly missed.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

A very good experience.

I spent a lot of time talking to sales person. I was shown many different chairs and sofas and was given plenty of time to make a decision. Nothing was too much trouble. The sales person was knowlegable.
A very good experience.

July 5, 2026
Rated 5 out of 5 stars

Visited our nearest HSL shop in…

Visited our nearest HSL shop in Nottingham on Monday the 6th July. We chose this store as having previously had a chair from HSL before which lasted 20 years, we knew it was good quality. Anyway we were taken care of by a nice lady called Emma. She explained the chairs and how they worked. We settled on a standard fit riser recliner. I particularly like the one with added lumbar support by pressing a button. She made us a cup of tea too! Very nice service and very much looking forward to receiving my new chair. Thank you Emma.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for a stressless chair…

I was looking for a stressless chair and called in at Nottingham HSL and was given excellent advice by Sheonagh, l chose the exclusive to HSL wingback chair after trying the one in store as well as other styles and fell in love with the dark olive colour.
Waited 10 weeks for my chair to arrive,was contacted yesterday and today was delivered by Lee and Carl who had to struggle a bit to get it around the back as it wouldn't go through the front.They did this without complaint .Both were polite and professional a job well done.
I was recommended the Nottingham store by someone l knew and am really so pleased with the service , l absolutely love my chair now l have it .Many thanks to HSL, Sheonagh at the store and Lee and Carl for delivery.
Regards Michael

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

From ordering to delivery - Excellent

From ordering our sofa in the store to delivery, we have been absolutely delighted with all aspects of using HSL Chairs for the purchase of our required furniture. Service, communication and delivery cannot be faulted. Delivery by Paul, Sean and Karen was exemplary, and went without a hitch. There communication of their time of arrival was given as promised, all were friendly, respected our property and gave us top quality customer service. Thank you to all involved in our purchase of our sofa for your excellent time, help and Customer Service. Would certainly recommend to friends, family and definitely use you again.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Super service from HSL

Super service from Paul. Sean and Karen. Careful delivery and installation with a thoughtful and understanding description of how to work the chair. Would highly recommend to anyone!

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

The assistant was very patient and helpful with my husband with limited mobility. We were not hurried to make any decision on purchase.

June 2, 2026
Rated 5 out of 5 stars

Great service

Great service. Arrived on time. Checked space available to place the chair. Setup chair and explained safety, care and adjusting. Lee and Carl were polite careful and thorough. I was completely satisfied with the service from HSL.

June 16, 2026
Unprompted review

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