I am a returning customer. So satisfied with my first purchase I decided that as my knees had got worse, making it much harder to get up from sitting, I would get an additional recliner/riser chair f... See more
Company replied
9 Lower Northam Road, Hedge End Village, SO30 4FN Southampton, GB
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I am a returning customer. So satisfied with my first purchase I decided that as my knees had got worse, making it much harder to get up from sitting, I would get an additional recliner/riser chair f... See more
Company replied
Wellcoming going into store. Friendly team . Help us with our requirements. A very good shopping experience. Will recommend to others.
The lady who served us was very kind and knowledgeable. She showed us a range of seats after we had said what we were looking for and assessed which size would suit each of us. She was very patient as... See more
The gentleman who served my friend was polite and very helpful in making sure she made the right decision on which chair to choose. My friend is elderly, he brought us tea and coffee plus biscuits.... See more
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
Written by the company

All products are independently tested
9 Lower Northam Road, Hedge End Village, SO30 4FN, Southampton, United Kingdom
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I am a returning customer. So satisfied with my first purchase I decided that as my knees had got worse, making it much harder to get up from sitting, I would get an additional recliner/riser chair for my living room.
The sales lady Ellena could not have been more patient with me leaving me feeling NOT rushed at all.

Reply from HSL Chairs - Southampton
Wellcoming going into store. Friendly team . Help us with our requirements. A very good shopping experience. Will recommend to others.
Was greatly helped by Beth at Hedge End store on the weekend. Required riser chair for mum. We were both very impressed by Beth's knowledge and experience, for such a young girl, of the type of chair needed. Mum was very happy and is looking forward to it's arrival. Beth is certainly a great asset to your company. Many thanks to Beth.
Excellent service. They were very understanding with my elderly parents. Products are very good quality and modern.
The salesperson was very helpful, the only problem was that when it came to the total price, we were told that as we were having the express delivery, there was an extra £200 charge, which apparently had only just been applied
Germaine was so helpful, friendly and considerate and I would not hesitate to recommend her and HSL to anyone else - thank you
very good and informative information relayed by Patricia
The expertise and friendliness of your staff made the whole visit a good experience
The lady who served us was very kind and knowledgeable. She showed us a range of seats after we had said what we were looking for and assessed which size would suit each of us. She was very patient as we tried out different chairs. The ordering process was very straight forward and we are looking forward to the arrival of the chairs.
They had a stand at the New Forest show. I went to have a look and saw a chair that fitted my needs. The member of staff was exceedingly helpful. I requested a quote, which arrived promptly.
I had a couple of follow up calls and then visited the store and placed my order. All staff were cheerful and very helpful and patient!
The help provided, as quite short i needed extra help to make sure chair was the right fit.
the excellent service provided by the salesperson in the branch.She was very careful in assessing my needs and making sure i ordered the correct chair to suit me.
We were treated as valued customers from the start and most suprised when we were told that our chairs would be delivered 4 weeks from ordering them
I had an e mail telling me within an hour when the chairs would be delivered and a phone call 15 minutes before actual delivery.We could not have asked for more the two men Ashley and Cameron were most polite and so helpful in removing old chairs and placing and setting up new chairs together with a full explanation of the controls
HSL say the delivery is by White Glove Service these two men done better than that it was truely EXCELLENT SERVICE
Good to have the company come to the bungalow. Very pleasant driver and adviser .
As I had already settled on exactly which chair I wanted, the deal was easily finalised. It was a pity that they were unable to bring the model that I was purchasing.
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