Hard To Find Whisky Reviews 991

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and rapid delivery service, often noting that orders arrive quickly, even internationally, and are exceptionally well-packaged to ensure product safety. Many appreciate the extensive selection of products available at competitive prices, making it easy to find unique items. The overall service, from website navigation to order processing and communication, is frequently highlighted as excellent and professional. However, some customers experienced issues with delivery, including delayed or undelivered packages due to problems with the shipping carrier or customs. A few also mentioned dissatisfaction with the company's handling of customs-related issues and the cost of international shipping to certain regions.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Consumers find product to be positive. Many reviewers praise the extensive selection of whiskies, including... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the speed of order processing... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and fast... See more

Price

Reviewers highlight positive aspects of price. Many customers found prices to be very reasonable and... See more

Based on these reviews

Rated 5 out of 5 stars

Hello.Review based on several orders placed on the website. Very serious, very professional! Order shipped quickly and received promptly, even internationally. The items ordered are completely consis... See more

Rated 5 out of 5 stars

Wow!! Over many years of buying goods over the internet, few companies give you a level of service so high, HTFW is one one of those few. Our order was shipped out within a couple of hours of... See more

Rated 5 out of 5 stars

We were looking for some unique liqueurs and natural vanilla vodka for Christmas presents and stumbled upon Hard To Find Whiskey. We were a little hesitant given they are in the UK and we are in Calif... See more

Rated 5 out of 5 stars

I have always received my order well packed and secure by courier the next day. Even when buying for special gifts recently everything was handled quickly and efficiently. They have an excellent selec... See more


Company details

  1. Liquor Store

Written by the company

The Hard To Find group is an independent family owned and run business. Based in Birmingham's historic Jewellery Quarter, we specialise in rare, collectable and new releases of Single Malt Scotch Whisky along with an ever-growing range of Bourbon, Gin, Vodka and Gifts. Our Whisky store in the Jewellery Quarter is regarded as one of the most prestigious Whisky stores in the UK. It is from here that we showcase one of the finest collections of rare and collectable whiskies from iconic distilleries around the world. Our online store is home to one of the most extensive collections of Whisky that you will ever encounter. We have new releases, old favourites, award-winning collectables, antique rarities, and unusual curiosities that are rarely encountered elsewhere. Whether you are searching for the ultimate gift, the next bottle for your collection, or a treat for yourself, we can help you to unearth the perfect bottle.


Contact info

4.9

Excellent

TrustScore 5 out of 5

991 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Quick Service

I've bought a bottle of whisky from Hard To Find every pay day for about a year now, and have only ever had perfect service: quick dispatch, safe shipping, and a great range that's expanded my whisky experience enormously.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

No better place

Great selection, fast delivery, safely and perfectly packaged. My go to place, period. Thank you and keep up the great service guys. Sliante!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, item packaged safe and secure in sturdy box and hard inflated plastic casing with box neatly folding inside. Extremely pleased with purchase which was made for a present and was well received by recipient. Thanks

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Unfortunately one of my bottles was damaged in the post despite being packaged securely. When I emailed i got an instant response and a replacement arrived the next day. I will definitely be using again in the future

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Hard to find whisky is one of the best…

Hard to find whisky is one of the best companies I’ve ordered from! I ordered a bottle that I’ve had trouble finding at a pretty reasonable price. In 3 days I had the bottle in perfect condition! I will definitely be using them again! It’s a pleasure doing business with such a reputable company!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Great product range, Very fast delivery with rock solid packaging. Highly recommended.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

After some cousins from Scotland…

After some cousins from Scotland discovered Hard To Find Whisky, they put me on to it and have had nothing but good things. I was looking for a specific Jack Daniels bottle, that i could find no where in the US. Not only did they have it, but shipped it to me in 3 days. Definitely will be ordering again.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Royal Lochnagar 12 year old

While working in Scotland 25 years ago, I visited a liquor store and asked for some whiskey from one of the ‘smaller’ distilleries and the clerk suggested the Royal Lochnagar 12 year old. I loved it immediately and on one of my works trips I managed to tour Royal Lochnagar Distillery. A truly wonderful experience!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

All good so far

Easy to order, kept informed of delivery which arrived as promised. As its a gift I cant give any feedback on the product yet but judging by Love Your Weekend guest reports they should be great!

February 13, 2026
Unprompted review

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