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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting specific individuals for their exceptional support. The customer service is frequently described as top-notch, with many people appreciating the quick responses, friendly attitudes, and effective problem-solving. The overall service is considered excellent, with consumers noting the efficiency and ease of their experiences, including fast response times. However, some customers were dissatisfied with the product itself, mentioning that it did not meet their expectations or was not as advertised. These individuals reported issues with product functionality, a lack of clarity regarding "premium" content, and difficulties in obtaining detailed information or resolutions from support regarding product discrepancies.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the team,... See more

Customer service

People report positive experiences with customer service. Many reviewers highlight the support team's quick... See more

Service

Reviewers consistently mention positive feedback about the service. Customers praise the excellent customer... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Product

Customers had ambiguous experiences with the product. Many reviewers expressed dissatisfaction, stating that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kim is hands down amazing! Even though I’m in the US with totally different time zones, she always makes everything smooth, fast, and effortless. Her communication, professionalism, and dedication are... See more

Rated 5 out of 5 stars

They don’t miss!! You want professional, to the point support or maybe a Ben and he ease of being able to care and control your own server. Then look no further because HTNetwork has what you need!!... See more

Rated 5 out of 5 stars

An Amazing company that always help with anything they can help with, their fast & very convenient. they are top notch along with staff team. !!! i would recommend them highly & im not just saying tha... See more

Rated 5 out of 5 stars

Going to start that the support team is amazing especially Kim, Helped me fix all my issues very quick its very impressive, overall the pack mods hosting everything is very great. I don't understand w... See more


Company details

  1. Gaming service Provider

Written by the company

Create your dream FiveM Server in minutes using our easy to install packages!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
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1-star

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Platinum Pack was worth it!

Theses packages are awesome! Takes a lot of the guess work out of what to use and how to install it. The online help was really nice. Answered questions above and beyond. Love it!

December 1, 2023
Unprompted review
Show reviews in all languages. (155 reviews)

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