Waited in live chat for too long with no response. Make sure you set aside an hour just to update your details. Online portal is missing a lot of features, why can't I update my rego number onli... See more
Company replied
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By combining our insurance and technology expertise, we're making insurance quicker, better and cheaper. Life moves fast. Who wants to hang around for insurance? Huddle's award-winning car insurance offers flexible options, including Pay As You Drive. Enjoy friendly, Australia-based support and the convenience of buying, managing, and claiming 24/7. Join thousands of satisfied Australians who trust Huddle for their car, home and travel insurance needs.
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Replied to 88% of negative reviews
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Easy to use website quick to cover my car great price

Reply from Huddle Insurance
I just transferred my insurance from other company. just want to update my details i tried to contact but there is no customer service number. service is very poor
Easy to navigate website and competitive of prices on comprehensive car insurance

Reply from Huddle Insurance
No one has connected with me. I’ve been waiting for chat assistance, but instead I keep getting prompts to rate my experience without actually receiving any help.
Just started with you let's see how you preform if I have a problem down the track regards Bob

Reply from Huddle Insurance
I found my car insurance cheaper with huddle than other companies.

Reply from Huddle Insurance
I found the whole experience easy to use, the price was good, overall, very easy to use the website

Reply from Huddle Insurance

Reply from Huddle Insurance
Hey Team,
Good to know in very difficult times someone is competitive, hoping the customer service is equally good as well.

Reply from Huddle Insurance
It was poor. There is no resolution. I don't think it is fair that I am charged an extra $133.00 to cancel a policy because I have sold the car, although I have taken up another policy with Huddle on a new car I have purchased.
Easy to set up and requirements were easy for my needs ,very happy with the service.

Reply from Huddle Insurance
The process was swift and seamless. The team that did a follow up was fast also.
The premium rate was better also.

Reply from Huddle Insurance
Everything was great rice experience and service. Got more for less money then our other car insurance great work Huddle

Reply from Huddle Insurance
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