HudsonBluDesigns Reviews 73

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Have tried ordering a personalised bag for our flower girl and as the wedding was in just over 6 weeks from the order date, I messaged HudsonBlu immediately to ask if this was sufficient time. Just un... See more

Rated 1 out of 5 stars

Ordered a personalised bag for my honeymoon delivery took a little longer but that wasn’t a big issue however when it arrived there are beads missing, ink on the bag, the name is not straight. I could... See more

Rated 5 out of 5 stars

HudsonBlu were so very helpful sharing colour samples with me before ordering and my clutch has now arrived and it is everything I wanted and more! Thank you so much, highly recommend

Rated 5 out of 5 stars

I order 4 small (kids) backpacks personalised ready for back to school. The kids absolutely love their bags and matching pencil cases. The bags were processed quickly and so reasonably priced!... See more

Company details

  1. Fashion Accessories Store

Written by the company

Hudson Blu - Small business based in the UK. At Hudson Blu you get to create and influence your own 'signature style' on pieces you will love, and experience the 'must haves' that we find just for you. We offer a 'personal shopper' approach where you can tailor your chosen item with your own requirements whether colour, initials, name or even a unique design element to create.


Contact info

3.4

Average

TrustScore 3.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad customer service

Have tried ordering a personalised bag for our flower girl and as the wedding was in just over 6 weeks from the order date, I messaged HudsonBlu immediately to ask if this was sufficient time. Just under 3 weeks to the wedding now and despite sending several further emails I have not had any replies whatsoever. I’ve now messaged and asked for my money to be refunded however based on my experience of this company so far I’d be surprised if I receive a reply. This will be taken up with my card provider. Zero customer service, and as yet zero product arrived. I would not deal with this company again.

June 28, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT BUY

Ordered a personalised bag for my honeymoon delivery took a little longer but that wasn’t a big issue however when it arrived there are beads missing, ink on the bag, the name is not straight. I could have probably got better quality from SHEIN! I have emailed and messaged on Facebook with no response. I have now taken a payment dispute up with my bank! I thought I was buying good quality for the price

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

The most gorgeous bridal clutch

I ordered my wedding clutch bag from Hudson Blu Designs and cannot compliment the bag or the girls enough! I enquired via instagram with a few personalisations I wanted to my bag and the girls were SOOOOO helpful in making sure it was perfect and it was. The quality of the bag is second to none! And definitely worth the wait. I then went on to have a custom hospital and nappy bag made by Hudson Blu, too. Honestly the best company! Cannot wait to order more from them in the future 🥰

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

A must for your wedding day!

I have followed Hudson Blu Designs for a long time and knew I wanted a bag from them for my wedding day! They did not disappoint!! The quality is incredible and you can see the hard work that goes into to making their products. My beautiful handmade clutch was such a statement piece on my wedding day and I received so many compliments from our guests. I would strongly recommend

May 3, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

All I can say is wow.

All I can say is wow. My bag for my wedding is absolutely stunning. Abby kept me well informed and communication was amazing. The colour match to my Sophia Webster Pink butterfly shoes is stunning. I love love love my bag and the date inside is just the icing on the cake. I’ve now just seen flower girls bags so will be ordering those too. Highly recommend.

February 20, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I ordered a personalised bag in October…

I ordered a personalised bag in October for my daughter for her wedding. Admittedly it’s not until next year, so there is no rush.
However, after a few emails there has only been one email to say that it was being shipped, that was on the 20th November. No bag has arrived and unable to track.
I have emailed again asking what is going on, but I’ve had no response. Very poor customer service. Just a simple message saying they are busy is fine but there has been nothing.
Would not recommend if you are in a rush for a bag.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Customised Bag

I reached out to Abby with a design I had in mind, and she absolutely outdone herself! The quality, the design, everything about it is incredible. From my first initial email, to the moment I had the bag in my hand the customer service was impeccable. Honestly could not recommend enough!

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience from hudson blu

Great experience from Hudson blue designs!
Ordered my bag a week ago and came so fast! It’s exactly what I wanted and customer service skills are brilliant fast reply’s and so friendly! 100% recommend

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

JUST FABULOUS

This company has gone above and beyond for me with my order , the best customer service , the items received have been just perfect , one was for myself and one was a gift , they are both gorgeous , highly recommend Hudsonbludesigns xx just fabulous

August 23, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely flawless!

Being a last minute bride I messaged Hudson Blue designs for a rush order, from the first message to delivery absolutely perfect customer service. My order was bumped up and communication was perfect! 4 days and counting till wedding and I’m sure it’ll have many compliments. Excellent quality!

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Stunning bag!

Ordered the tassel bag for my wedding and i absolutely LOVED it! It was stunning and loved the fact i could get our date personalised inside it. I wasnt sure of colours but they were so good at helping me pick and replied so quickly!

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

I brought two bags for me and my…

I brought two bags for me and my daughter, I got them personalised too. It added to the extra glam of the bags. I absolutely loved them. They are incredible quality and the service was amazing, I’ll be back for more for sure. Highly recommended xxx

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

HudsonBlu designs are absolutely…

HudsonBlu designs are absolutely amazing!
From the beginning I have had a great experience! I had emailed quite late to request a bag and they managed to squeeze me in last minute to make sure I had my bag for my abroad wedding in Santorini! The bag is so beautiful and I'm so grateful that they were able to fit me in at such short notice! I would and will be 100% recommending! Thank you so much!

July 18, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely beautiful bag

Absolutely beautiful bag ordered for my future daughter in law, the only thing I would advise is to order in plenty of time because it does take a while but definitely worth the wait

July 25, 2024
Unprompted review
Rated 1 out of 5 stars

The one star is purely on customer…

The one star is purely on customer service… I am yet to receive my order that was placed 10 weeks ago so is not judged on the product.

I ordered a personalised bag on the 13th May for my best friends wedding in Aug 2024. On the website a personalised bag would take 6 weeks so haven’t chased until after the 6 week period.

I have sent many emails and messages over social media and I have not had a single response as to my order.

I am very concerned that the website is a scam and has taken my money but won’t be receiving my order.

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

I love shopping at Hudson Blu Designs.

I love shopping at Hudson Blu Designs.

Over the past couple of years i have made multiple purchases from this store and have always been very pleased with my order. Especially when I came up with the idea of adding multiple gold stars to one of the bags I was ordering and they couldnt have been more accomadating.

January 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look