HugePOD might look like a solid POD supplier on paper, but in practice, they fall short in reliability, quality, and customer service. Between long delays, poor material, faded prints, and terrible su... See more
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See what reviewers are saying
First there was a period of time in which their shipments ran up to 10 days late but I didn't say a thing because I know that bad things happen sometimes. Then.. during/after the Christmas rush I rece... See more
Would give 0 stars if possible, I had completed over 100 hours of work and it was all lost when they updated their site. Huge Pod communication is terrible very rarely do they get back to you and t... See more
I ordered 3 samples pieces from this company. It took about 3 months for the order to get delivered. I received the same generic response whenever I asked for an update on when my order would be shipp... See more
Company details
- Clothing Supplier
- Clothing Wholesale Market Place
- Clothing Wholesaler
- Printed Clothing Store
- Youth Clothing Store
Written by the company
HugePOD are a professional fashion industry supply chain enabler with print on demand clothing, committed to serving worldwide start-ups & established brands. We have ten years of experience in the apparel industry and provides a comprehensive solution for all Fashion Brands. We oversee the process from start to finish - from designing, sampling, production, quality control, and shipping. HugePOD is one of the leading clothing manufacturers specialising in small quantity, high quality production, Garment production with low MOQs 2-30 PCS, variety of fabric options, designing & developing, original pattern blocks, CADS & tech packs, print designs & labels, competitive prices. You can check out the latest trends in the HugePOD. Custom design clothing Looking for wholesalers or dropshipping for your brand? E-mail us to request a catalogue where you can choose styles of our existing shapes which you can customise with different fabrics, colours, prints, and sizes.
Contact info
228 PARK AVE S 79525 NEW YORK NY, 10003, NEW YORK , United States
- +1 (267) 345-5704
- info@hugepod.com
- hugepod.com
Hasn’t replied to negative reviews
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Love it!!
I use this company all the time for my all over printed shirts and designs. I do not use anyone else.
Print-on-demand service is fantastic!
Their eco-friendly products allow me to meet my customers' needs with peace of mind, knowing that I'm not harming the environment. I love their simple dropshipping service, which takes away the worries of inventory management and logistics. HugePOD is truly a reliable print service provider!
Very good!!!
HugePOD is really a great place to realize your ideas! Their print on demand service allows me to turn all my creative ideas into real products and send them to my clients. This allows me to focus on my creativity and marketing without having to worry about production and logistics. HugePOD is truly a creative’s paradise!
Never use them
Never use them, they trick people that they send the product it arrives in wrong address, DHL delivers and is working with this scam, takes picture of the box next door. but the dress is wrong, after delivery on Sunday dal is closed, and no phone number to call to complain. save your money and use local.
Hugepod admitted to misprinting my…
Hugepod admitted to misprinting my designs across various products and using the wrong color clothing. Hugepod would not offer a refund on their errors and would only return a measly couple of dollars and many emails back and forth.
The worst
The worst - the absolute worst. Don't walk SPRINT away from this company. I cannot begin to describe how HORRIFIC this infuriating experience was with hugepod. Over 2 months and ambiguous communication and my client STILL doesn't have their products.
Customer service would be better suited if delivered by robots, no results, poor communication littered with misspellings. Hugepod only last year obtained millions in funding and has the worst customer service of experience you could possibly imagine. Do yourself a favor, just don't. They do not care about customers or service.
Inconsistent sizing, no replacement
The print quality looked good on some of the samples I ordered. So I ordered a few more colorways in different sizes, before I made a bulk order for my store. I’m so glad I did that because when the next order came, the printing was done differently, and you could see white areas that before had been completely printed. The size of the larger items I ordered was actually smaller than the smaller sizes I had previously ordered and completely different than the size described on their website. I tried to get a replacement or refund for the items that were not the correct size. They only offered me a 5% discount on my next order. So glad I didn’t make my large order before realizing the sizing/print inconsistency! This would be a nightmare if a customer of mine needed to return or received the incorrect size of items since they clearly didn’t care to replace or refund me for shipping their mistake.
NEVER USE THIS PLATFORM
don't use this platform for any reason, they steal money ,YOU WILL LOST ALL YOUR CLIENTS
Terrible customer service
They are cheap, but their print quality has gone down in the past year and their customer service is awful. They have messed up many of my orders. On one order that was nearly $500 dollars, they didn't send some items. The shirts were for a student competition, and the replacement items came over 3 months later. I didn't even need the shirts anymore because the competition passed. Hugepod didn't care and offered no compensation.
Bad company
The shipping from china and production time I so long. I request a refund but only refund shipping cost. Is funny. Bad company and very bad communication
Wish I could give 0 stars
Wish I could give 0 stars. Took 3 weeks from ordering for the items that I’d ordered to even be shipped. Customer service were no help. After a further 2 weeks I still hadn’t received, contacted customer services, who were no help. After another 2 weeks the tracking information showed that the package had been returned to sender. Got in contact with customer service who said they would chase it up, never heard anything back. Had to get back intouch again, they tried to say I had received the items, when I showed a screenshot of the tracking information clearly stating that the items were returned they just said they would follow up, i had been asking for a refund for a couple of weeks at this point. They just kept making excuses, and telling me they would follow up. I ordered on the 11th December 22, still haven’t received anything. Now had to go through my bank to get a refund. Absolutely appalling company and customer service. Do not order.
No Quality Control, Waste of Time and Money
I’ve been using them for the past 8-10 months. They’ve made multiple printing mistakes previously which they’ve corrected but I kept with them as the quality of the tees were quite good. The last 2 deliveries, however, were terrible. First, they took extremely long to send them. Then when they arrived, 9 out of 14 pieces came without labels that I’ve paid extra for. 14 black tees had dark rectangular patches on them and their t-shirt fabric has changed. I am in the midst of sorting this out with them and they have offered me a 10% discount code, like that would make up for anything? It’s ridiculous and I do not recommend this company at all.
Not timely
I ordered 3 shirts on January 4th and after 24 days they're still in the processing phase. I won't be ordering from them again.

Reply from HugePOD Print On Demand Wholesale & Dropshipping
Hi there i order a jacket almost 1and…
Hi there i order a jacket almost 1and half month but still didnt arrived they send me tricking on email but not opeing any more and still waiting even they didnt not reply on email they doing scame i am still waiting for the item but they didnt replay plz dont buy anything from them they scame people
Sooooooooo bad! Terrible company.
Soooo bad. Do not use them if you want to run a legitimate business. They lost, or didn't send, 3 of my clients orders. I've been fighting with them for days, trying to get my clients products OR they're freaking money. They just keep telling me "be patient" over and over again. I'm about to take legal action. They are hurting my business, and they are extremely unprofessional. I recommend using Printful. The customer service is above and beyond compared to this terrible company.

Reply from HugePOD Print On Demand Wholesale & Dropshipping
Scam????
I've ordered my item over a month ago. I received a confirmation of my order however nothing since. I am not able to log onto their website as their email to register contains no link to verify your email address. I've sent many emails to confirm shipment and radio silence. Is this a scam?????

Reply from HugePOD Print On Demand Wholesale & Dropshipping
Major Issues, resolved, not recommended.
After setting up an account and ordering a Hoodie with my YouTube logo as a test purchase to start selling merchandise. However I did have an issue with not receiving my sample purchase, and literally sending multiple emails to be told Contact Yodel, we can't help you any further. After contacting Yodel, telling me to return to Hugepod, being sent in circles. I wrote my Trustpilot review and suddenly was offered a full refund and a replacement product. However I had to wait a while to get the refund, I did however get it, and the product arrived, eventually. the customer service are not helpful at all, repeating the same lines like a robot and the only way to get a response was to write a negative review. Although I am happy it has now been resolved, I could not recommend using this service. Customer service is robotic, products are good when you finally receive them, but an order placed 15th November finally got resolved on the 22nd December with my refund after multiple emails chasing it, being told to be patient. My hoodie finally arrived first week of january. Such a shame.

Reply from HugePOD Print On Demand Wholesale & Dropshipping
Can't give review if uou haven't received.
Can't say anything wrong with item, I ordered 30 days ago and still haven't received my order so they get 1 star and that seems to be to much. I would not order from here again even if you paid me to.

Reply from HugePOD Print On Demand Wholesale & Dropshipping
The best quality... With big company flaws
HugePod will deliver the highest quality for the price that you can find in the POD business and their site is very easy to work with. But their communication is completely terrible, their shipping is expensive, and production takes a few days longer than they advertise. For new clothing brand owners wanting to sell outstanding quality, HugePod is the best you got.
We are absolutely happy about the…
We are absolutely happy about the quality of Huge Pod!!! They are absolutely amazing and exceeded our expectations! Thank you Huge Pod for being amazing!
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