While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Invoice sent instantly as well as order confirmation. Then: NOTHING. week after week passing, no delivery. Tried to cancel, not possible "already shipped", no information abt delivery time. SOOOO bad. Should have checked reviews before I ordered...
Made my order dec 4 2021. I got order confirmation. Then - nothing. They haven´t sent any mail and they are not answering any mail
It took more than a month from purchase to delivery of stuff that they claim they have in stock. (i have not gotten it yet). Delivery missed christmas in sweden (dec 24) despite we bought it in november. AND they have sent several emails about "everything is going perfectly with your order" to make me not worry. When looking at the trackingID is see that they did not even ship the items until dec 20, so they even waited almost a month before shipping of stuff they even today say they have in stock. Well, I can only blame myself for falling for a SCAM. I will probably get an empty box...
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
