The loan process was relatively smooth, but it took longer than expected. The interest rates were average, and the customer service was satisfactory. While I did receive the funds I needed, I believe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The loan process was relatively smooth, but it took longer than expected. The interest rates were average, and the customer service was satisfactory. While I did receive the funds I needed, I believe... See more
Company replied
they provided me with clear information about the interest rates, fees, and repayment terms. There were no hidden charges, and the loan agreement was easy to understand. It's refreshing to work with a... See more
Company replied
your branch manager is always friendly and helpful, and she even remembered me after several years of not having used our services in some time. She has helped me through some hard times, and I apprec... See more
Company replied
if borrowing money was a sport, then getting a loan from these guys is like winning the gold medal in the Olympic marathon! but hey werent so fast, efficient, and had me feeling like I was on top of t... See more
Company replied
With Hugo Payday Loans, you will get financial support in any emergencies you may face. You can obtain a no credit check loan just in a few hours without wasting time and affecting your credit score. We’re always eager to help you find the right lender to cover your unexpected expenses. Visit our website and apply to get a guaranteed loan decision in a few minutes.
1725 Clarkson Rd, 63017, Chesterfield, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The loan process was great. The application was easy to fill out, and the information they asked for was relevant and easy to understand. The only thing that could have been better is if they had a form that auto-filled in some of the information so you didn't have to type it all over again, but other than that I'm really happy with what they've done so far.

Reply from Hugo Payday Loans
i am a very satisfied customer of this company!I really appreciate the customer care that I received when I called in. They were very helpful and answered all my questions, plus they were very friendly also, the location in blue springs is amazing. it is only about 15 minutes away, which makes it very convenient for me. Overall, I am very impressed with this company and would definitely recommend them to others!!

Reply from Hugo Payday Loans
your branch manager is always friendly and helpful, and she even remembered me after several years of not having used our services in some time. She has helped me through some hard times, and I appreciate how much she cares about her customers' well-being.

Reply from Hugo Payday Loans
just wanted to take this opportunity to thank you for helping me with my home renovations. It was a stressful time, and you were so kind and understanding. I'm so glad I found you!

Reply from Hugo Payday Loans
had a great experience with hugo! I needed to pay a few bills, and they were able to get me approved for a loan quickly. I liked that they talked me through everything and answered my questions in a way that didn't make me feel stupid or like they were just trying to sell me on something.

Reply from Hugo Payday Loans
have been a customer for a long time now, and I have always been very satisfied with the services that hugo offers. The customer service is very helpful, and the loan process is simple. I will continue to be a customer for years to come!

Reply from Hugo Payday Loans

Reply from Hugo Payday Loans
had the best experience, hope you know what are you doing, got a nice loan within several ours didnt expect it

Reply from Hugo Payday Loans
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.