Meubelzoeker - Zoek meubels online Reviews 57

I created an account/subscription on Huizenpapa.nl on 12 May 2026. On the same day, within the 14-day withdrawal period, I sent them a cancellation/withdrawal request by email with the withdrawal form attached.

Despite this, I later received an invoice for €49.

What makes this even more concerning is that the company details feel unclear and confusing: the contact phone number shown is from California, the company/address details appear to be in Hong Kong, and the cancellation process depends on sending a withdrawal form. In my experience, this makes the process feel designed to make users stuck instead of making cancellation simple.

I find this very misleading. My cancellation/withdrawal was not respected, and I would advise others to be very careful before subscribing or entering payment details.

I have kept all proof, including the order confirmation, withdrawal email, withdrawal form, and invoice.

Please stay away from this site. I didn't sign up for a membership and they made me pay threatening me with legal arguments. Once I paid and requested for my account to be deleted altogether, I was completely ghosted. After several emails of me requesting the deletion of my account in the past few months, I am still getting email spams from them.

I am being called and repeatedly contacted by email, including now in January, demanding payment for a subscription I never used and never knowingly agreed to. I did not receive a proper confirmation email, and I never explicitly accepted a recurring paid subscription.
The website promotes a €4 / 14-day offer that converts into a €49/month subscription without clear and explicit consent. The pricing and payment obligation were not clearly presented before registration.
Despite this, my personal data has been used to initiate debt collection and to pressure me to pay for something I never used.
I have formally disputed the claim and requested proof of a valid contract, clear price disclosure, and confirmation of acceptance. Until such proof is provided, I consider this claim unjustified.
I am posting this review to warn other consumers to be extremely cautious.
Date of experience
November 2025 – January 2026

Scam straight out of china

The company makes it super difficult to resign from their services. Even though when you do it in time, contact with them is no existent.

Report them as fraud to your card company, otherwise you won’t get rid of them.

I wrote them an email, filled out the cancellation form, but a month later I received no response. Today they sent me an invoice for 49.99 euros, which I will definitely not pay since it was not my fault... I wrote them an email again today, I called them a thousand times but they neither answer or pick up... a bunch of scammers, my lawyer will contact them

Very (and I think, intentionally) unclear subscription terms, which immediately land you with a collection agency demanding payment for a subscription you did not know you had. I'm searching my inbox for mail from Huizenpapa that somehow would have alerted me to the subcription, but there is nothing until a sudden invoice for 49 euros for a 3 month membership that I did not use and was not aware I had.

Trying to contact them to cancel my trial subscription,
but no response. Sent various email, even tried to call them.

Anyone have any idea what should I do ?

Scammers!!

I took a free trial and canceled within 14 days only for them to send Omnicas (also scammers) to take my money. Then I wrote to them to ask what is this about and they claimed I didnt cancel properly. In my account it says my subscription was canceled on 31/01/1970 (yes you read that right) and under a status it says canceled while in other section it says active. Then it says it was purchased in september when I didnt even know about these idiots let alone use their service. They even had audacity to tell me in email that its actually still active and they canceled today..
I found many reviews of other people with same experience. If you have to deal with them just reposrt them to ACM, I did that too.

Very challenging to find a house in Amsterdam even with the use of this website but is it very helpful.

Recommended website, works like promised

I found a house using this website. Thanks

I had a issue at first with the premium account but their kind customer service helped me.

All of positive reviews are written like cliche seems from the friends of the company. All of the negative are detailed and situations are brutally finishing with collecting agency. This platform don' t seems to be European and don' t use a good European practices.

scammers!!!!!!!!!!!
I've stopped my abonement in trial period and they're extended my abonement without my agreement! And now my case went to collector's company!!!!

Do not ever think of making an account with this site!!
I have made a FREE account on this site and now they are claiming THREE months subscription, what does this even mean? I did not sign anything and didn't subscribe for this period because I know I will not use it this long ( it was useless ) and I already CANCELLED my subscription!! And now they are threatening to make me file a collection claim? What legal frame allows for claiming costs I did not sign for? Stay away from this scam and find a reputable site to help you.

I agree with all negatieve opinions. I also had a very unpleasant situation with huizenpapa. Once you register, provide your details, you are grounded. The 105€ invoice for 3 months in advance arrives unexpectedly after the trial period and the company only feel sorry about your email and react with sadness that you did not read the regulations carefully.
I understand how difficult the housing situation is in the Netherlands, everyone does everything they can to find a place to live, but it is sad, when people are being financially exploited because someone came up with a brilliant idea to use the difficult situation of society.
I am a foreigner and I am very shocked that the Dutch government let using regulations that allow you to charge fees in advance for 3 months without signing some kind of binding, reliable contract because this portal does not facilitate ANYTHING, apart from providing housing offers from other sites, where you also have to register, set up an account and pay again. What is this? For what kind of help am I paying? How can you call it legal? I saw this kind of procedures first time in my life, for me real scam and exploitation of poor people trying to search for an apartment.

Same as other reviews, they charge an unacceptable amount when you create a free account. I cancelled my subscription but had to write to them to ask for a status update. If I didn't ask for an update maybe I will be automatically asked for payment again for next three months even though I already cancelled it in my account. I requested to shorten my subscriptions, but only got one reply impossible and never replied to my follow-up emails again for 7 days. I am tired and want to end this case, just give me a reply. Zero stars for this useless website and poor service, one star is too much for them.

Update:
Still not getting any reply if I withdraw or not but there is a new review saying this website is responsive. No update after paying which is again scamming.
Only got a reply after I paid the fee, the past emails asking if I could withdraw were ignored. No service at all.