My daughter ordered a mother's day sweatshirt that came too small in wrong size. Hugcustom made this right by remaking and sending the correct size. The quality and workmanship on embroidery is fanta... See more
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Very happy with how my phone case looks and fits but my only concern is the way it was posted my phone cover arrived bent and out of shape so I had difficulty fitting it to my phone but once on fits... See more
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Very happy with my purchase. It was so easy to order my personalised phone cover. It looks amazing + it fit my phone perfectly iPhone14plus. Communication on progress was spot on + I was very impresse... See more
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Poor excuse of quality. Very bad quality especially for over 30 bucks a piece. Packaged in a way that the piece of crap material bent so badly can't be straightened. Can't even be put in wash because... See more
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Company details
Written by the company
The Most Creative Personalized Phone cases, T-shirts, Canvas for Grandma, Dog Lovers, Cat Lovers. Unique Custom Gifts for Him, for Her and for anyone in your life with our extensive selection of unique, quality gifts at unbeatable price
Contact info
United States
- humancustom.com
Reply from humancustom.com
Thank you for taking the time to leave us with great feedback! Please don't forget to check our website https://humancustom.com/ for more amazing items. Many thanks for your time, and stay well always!
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I waited longer for the item to be delivered and size was wrong
I waited longer for the item to be delivered than specified when I order it and on top of it the size was completely wrong.
June 21, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We’re sorry that your experience didn’t meet your expectations. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Our support team will immediately clarify the problem and make it right. Thank you for your time!
Quality Products
We received a quality product in a timely manner. We were also very pleased with the manner in which the product was packaged.
June 18, 2024
Unprompted review
Reply from humancustom.com
Thank you for taking the time to leave us with great feedback! Please don't forget to check our website https://humancustom.com/ for more amazing items. Many thanks for your time, and stay well always!
I order a custom made hat for my son…
I order a custom made hat for my son for his birthday and when I received it was very disappointed in the craftsmanship of making this special hat for me.Letters are missing from the names and all I asked for when I reached out to customer service was a replacement done right.you all want me to pay for another one
May 25, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We’re sorry that your experience didn’t meet your expectations. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Our support team will immediately clarify the problem and make it right. Thank you for your time!
Broken promise
Sorry to say I ordered from your company because it guaranteed my Daddy Father's day gift would be there in time for Father's day. Well, it didn't make it until two days after.
June 15, 2024
Unprompted review
Reply from humancustom.com
Thank you for sharing your feedback. We’re sorry that your experience didn’t meet your expectations. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Thank you for your time!
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I got the wrong order and the customer…
I got the wrong order and the customer service will not respond back nor give me a refund!!! Plus it was late getting here.
June 22, 2024
Unprompted review
Reply from humancustom.com
Thank you for sharing your feedback. We’re sorry that your experience didn’t meet your expectations. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
Proud PAPA
Although I was hoping to have the hat by Father's Day, it arrived a week later. That was okay! My husband ABSOLUTELY LOVES his Papa hat! He's been showing it off for all to see!
June 15, 2024
Unprompted review
Reply from humancustom.com
Thank you so much! We are very delighted that you are completely satisfied and love our products. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Thank you once again for purchasing and we look forward to welcoming you back soon.
material wasnt to bad.
material wasnt to bad.. nice hat, as advertised. its the shipping coming from across seas. As a hat fanatic i dont like my hats smash to death before i get to wear it oone
June 12, 2024
Unprompted review
Reply from humancustom.com
Thank you for sharing your feedback. We’re sorry that your experience didn’t meet your expectations. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Our support team will immediately clarify the problem and make it right. Thank you for your time!
I was told on ur website that I would…
I was told on ur website that I would receive the product before Father's Day since I ordered on May 30...did not happen. I had 2 grandchildren that had to tell their dad and grandpa their gifts were not here!!
May 30, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We’re sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Thank you for your time!
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The product I ordered was nice and just…
The product I ordered was nice and just as it was shown , however the transit time was very long a little over 2 weeks.
June 25, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Besides,we are very delighted that you are completely satisfied and love our products. Thank you once again for purchasing and we look forward to welcoming you back soon.
I received exactly what I ordered and…
I received exactly what I ordered and it is great
June 25, 2024
Unprompted review
Reply from humancustom.com
Thank you for taking the time to leave us with great feedback! Please don't forget to check our website https://humancustom.com/ for more amazing items. Many thanks for your time, and stay well always!
My items arrive in a beaten up box
My items arrive in a beaten up box. Both caps where smashed.
June 17, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We’re sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Our support team will immediately clarify the problem and make it right. Thank you for your time!
Cheap dollar store fabric that was sewn…
Cheap dollar store fabric that was sewn wrong miss aligned with the name in the seam. Never again!
June 21, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We’re sorry about the problem you have encountered with your order and we understand that this must be very disappointing. Please send an email to our email customer@humancustom.com with your order number. We will help you resolve this issue. Thank you for your time!
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Too late
I placed my order on June 2nd for Father’s Day and my order arrived several days AFTER Father’s Day. Very disappointed ☹️
June 22, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We’re sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Thank you for your time!
To always check reviews before ordering.
I love the hat, and my dad loved it as well. It took about 2 weeks. Next time I would get it in a box, because it was a smashed on the bag.
June 3, 2024
Unprompted review
Reply from humancustom.com
Thank you for taking the time to leave us with great feedback! Please don't forget to check our website https://humancustom.com/ for more amazing items. Many thanks for your time, and stay well always!
Product was perfect time frame seem to…
Product was perfect time frame seem to take long when I ordered it said it would be here by Father’s Day it was not
June 16, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Thank you once again for purchasing and we look forward to welcoming you back soon.
It took forever to receive my order
It took forever to receive my order. One of the caps that I ordered have the wrong names on them. I paid a lot of money for these items.
June 21, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We’re sorry about the problem you have encountered with your order and we understand that this must be very disappointing. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
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Fathers Day gift for Grandson
I have tried numerous times to get someone to contact me about my order and still no call! All I want is for someone to please read my emails that I sent to customer service and return my call! Bad quality, poorly wrapped for shipping and I’m not happy! Would not recommend to anyone!
June 14, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We’re sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement.
We do regret that we don't have your contact information here, please kindly let us get in touch with you by sending us a message via email: customer@humancustom.com with your full name. Our support team will provide further support.
Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
I ordered a custom hat for my husband…
I ordered a custom hat for my husband for father's day and it was delivered flat and crinkled up. I couldn't even give it to him and I also ordered a custom phone case and still have not received it. I contacted custom service and nothing had been done. NOTHING!!!
May 15, 2024
Unprompted review
Reply from humancustom.com
Thank you for your feedback. We’re sorry about the problem you have encountered with your order and we understand that this must be very disappointing. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
Remembrance, in memory of products
I have ordered many products from Humancustoms. The products are reasonably priced & quality is satisfying. Customer service is very courtesy. If you have trouble finding what you are looking for, they will try to help you find it.
May 6, 2024
Unprompted review
Reply from humancustom.com
Thank you so much for your feedback and we will continue to provide best products and service to customers like you. Please don't forget to check our website https://humancustom.com/ for more amazing items. Many thanks for your time, and stay well always!
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