Hum Nutrition Reviews 

72
TrustScore 2 out of 5

1.8

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Rated 5 out of 5 stars

I just tried their products and I do feel that they are expensive but I had no problem with ordering, shipping or delivery on products. They actually arrived pretty quick. I haven’t tried the product... See more

Rated 1 out of 5 stars

It’s a piece of pipe, with the equivalent of a menthol filter inserted. Practically no draw resistance, very little flavour. An expensive pointless “device”.

Rated 1 out of 5 stars

BE AWARE! Do not buy these vitamins unless you do a research. I don’t believe company does any of the researches. I had to go to a doctor for a blood test and took one of the energy vitamins to a la... See more

Rated 1 out of 5 stars

Ordered and received a confirmation then got all these weird emails wanting address confirmation (nothing wrong with address - it was the verified USPS version), then more saying they couldn't ship it... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop

Information provided by various external sources

Beauty starts from within. Take the genius Hum quiz and discover vitamins & supplements for flawless skin, fuller hair and a healthy beautiful body.


Contact info

1.8

Poor

TrustScore 2 out of 5

72 reviews

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1-star

No recent history of asking for reviews

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1.8

All reviews

(72)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

They make it unclear that you have to…

They make it unclear that you have to pay monthly for the service and they also make it impossible to cancel the monthly VIP service without contacting them through chat or phone call.
If you cancel the VIP service before making 3 orders, they charge you what you would have saved using VIP.

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE scam company

BEWARE scam company - Ordered hair gummies with a promo code. Never arrived. Sent request for refund and was told no reply for 72 hours, AND I would be charged $13 because it signed up for a subscription service that was not disclosed. Directed to cancel, but there’s no way to on website. I had to contest with bank and currently under investigation.

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam of a company

Absolute scam of a company

You cannot get out of the subscription and they attempt to charge you for past savings which is the wildest business model I've ever heard. Useless customer support and they will attempt to overcharge you. I just want to cancel my subscription, I don't want these products anymore and instead they make you pay for them even though end up in the trash.

No one should be ingesting any products by a company that forces its customers into spending money like this. There are plenty of other vitamin brands out there that don't do this.

July 30, 2023
Unprompted review
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Rated 1 out of 5 stars

Scam

As per all other reviews this company is a scam. Tricks you into a contract then charges in U.S dollars without telling you. Never order from them.

July 26, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMY BUSINESS PRACTICES

SCAMY BUSINESS PRACTICES

Sign up offer unclearly locks you into a subscription and then they won’t let you cancel and threaten to “back charge” the discount. Who does that?

July 12, 2023
Unprompted review
Rated 1 out of 5 stars

Since I have to pick a star I will give…

Since I have to pick a star I will give them one. Too bad there aren’t negative stars! This company is a joke! Clearly their products must suck (just started using mine for a couple weeks no real difference lots bloating, actually) but the fact they need to keep people subscribed must mean no one comes back! I was going to actually order more if I ended up liking the other products I got, but not anymore. Scam, scam and more scam to take more money from their customers! I asked to cancel and she said I got a deal and to cancel would charge me 41.99$ okay dispute that with my bank! Beware …… RUN if you don’t want to get locked in and find a probiotic and hair supplement that doesn’t try to get more out of you.

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

Subscription company. BEWARE

I have been waiting for more then a month for the product. It is a subscription company so they have now already charged me for the next month of product. I still haven't received my first month. I have reached out to the company and they told me to wait another 2 weeks after a month of already waiting. I have asked them to cancel the next order and they did not. I threaten to cancel my credit card before they finally closed my membership.
I have been waiting 35 days for product that I've been charged twice for.

June 23, 2023
Unprompted review
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Rated 2 out of 5 stars

Poor customer service

The probiotics were fine, but I ended up cancelling my subscription. I was told that it had been cancelled and then a month and a half later, I was charged for another bottle of them. I reached out and said that I had already cancelled the subscription and asked for a refund. They said they would (not including the cost of shipping) I if I sent back the item with my own money. I think that was super unfair since they're the ones who made the mistake and they won't just own up to it and take the small loss. I also would feel uncomfortable about giving them any billing information since they seem incapable of keeping track of whether or not people's subscriptions are active or not.

May 31, 2023
Unprompted review
Rated 1 out of 5 stars

Unethical Scam-like cancellation policy

Unethical business practices and no easy way to cancel their “subscription”. As other users have stated, the “3 month subscription” is impossible to cancel, even after 3 months. It keeps auto-renewing. Also when looking for reviews for this company, you are inundated with all of their paid reviews. This is the first place I have seen honest reviews for this company, and I wish I had seen this before I ordered.

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

Sneaky bait and switch

Sneaky bait and switch. Trick you into signing up for a subscription. I know I did not concede to a subscription but somehow they say I have one. Beware, their products must be bad if they have to stoop to tricking you into a subscription.

March 29, 2023
Unprompted review
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Rated 1 out of 5 stars

Predatory marketing

Predatory marketing. I had no idea I was signing for a monthly subscription (~ $50 per month) when I placed my first order. I was automatically opted into a 'VIP Plan' which obligated me to place 2 additional orders. I had to pay $30 to cancel and end the subscription. Absolutely unethical. Will not be purchasing their products in the future.

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

Will trap you in a subscription you can't cancel

Products did not work for me. They don't allow returns on opened items for a refund, only store credit. Why would I want a store credit when the products didn't work? Also, I guess I signed up for some kind of VIP subscription when I placed my order. So apparently I can't cancel my subscription. I have to order two more times and then I can cancel! If I was to cancel then the discount of $17 that was used on my first order would be charged back to my card?! I have never heard of such a thing. There are SO many nutrition companies out there and they offer discounts and subscriptions but allow you to cancel at any time. I do not like being trapped into a subscription. I initially thought about just giving the products more time and possibly ordering in the future, but after finding out that I'm stuck in this subscription I will not be ordering anything else from this company.

February 25, 2023
Unprompted review
Rated 1 out of 5 stars

Poor practices and no Easy way to Cancel

I sought out a different vitamin company. Their website is bright and welcoming and I liked the selection of vitamins. I signed up to try 3 different vitamins and knew that it was going to be a recurring subscription. I wasn't too worried about it as I could push back the next ship date.
Fast forward a couple months now and I get an email that my order was processing. I never received a reminder email and with life being busy didn't think to check my account for the ship date. I used the chat feature on the website to cancel my subscription entirely after having no luck on the website to cancel. It was a little frustrating that there was no easy way on my account to cancel or pause my subscription. However, the agent had no trouble cancelling my subscription and I promptly received an email confirmation.
What I am most upset about is there is no way to cancel the order I just received a notification about. The email said the status was processing, but the agent said the shipping label was already created and the order was shipped. Mind you I don't have a tacking number yet and the order doesn't who in recent orders on my account. I can return the box for a refund but have to pay for the shipping label out of pocket. I can't believe this business doesn't offer assistance for returns and doesn't send a reminder email about an upcoming order. A few of the other subscriptions I have always send an email a few days before. I am very dissatisfied with the policies of this company and do not plan to ever order from them again.

February 28, 2023
Unprompted review
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Rated 1 out of 5 stars

THIS COMPANY WILL SCAM YOU

THIS COMPANY WILL SCAM YOU! DO NOT ORDER HERE! I wanted to order one product just to try but did not like it. And then after a month they emailed me that they are sending me another product for my subscription. I did not rember signing up. And to call their customer service is hell! There was one lady who answered me and sounds shady and just disconnected my call. I will report this company to BBB because they are scamming a lot of people. That lady who took my call was so rude and told me that when i ordered it was “clearly”?? Stated that i will be enrolled in a subscription? Which when i ordered i could not find that agreement.

December 5, 2022
Unprompted review

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