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www.hundekrone.de Reviews 

250
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TrustScore 4 out of 5

4.2

Events & Entertainment
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  1. Events & Entertainment

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4.2

Great

TrustScore 4 out of 5

250 reviews

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4.2

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(250)

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Rated 5 out of 5 stars

I ordered InnoPet Urban Eco petstroller…

I ordered an InnoPet Urban Eco pet stroller and an Ibiyaya backpack. The backpack was out of stock, which meant the delivery would have been significantly delayed. When I requested a refund, they processed it immediately.

The stroller arrived after about 2–3 weeks. The delivery was made one working day later than the date originally provided by the courier. We were not at home when it was delivered, so it was left on our terrace, which was fine.

The Urban Eco stroller is excellent! I am very satisfied with it.

Hundekrone's customer service appears to be available only in German. My German is quite basic, so I used Google Translate, and it worked well.

Overall, this is a good and reliable shop. 👍

August 18, 2023
Unprompted review
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Rated 1 out of 5 stars

No article after 1 month, no communication

I never received the article I paid for. Even one month after my payment Hundekrone does not answer my mails and literally nobody answers the phone.
I hope PayPal’s buyer protection will help me to get the money back.
Worst consumer experience ever.

August 6, 2020
Unprompted review
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