Very slow shipping
Very slow shipping. Ordered part on May 4, 2025 it is now not going to be delivered until May 18, 2025. Two weeks for 1 part is absolutely insane.
May 14, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Advertisement
Slow
I ordered a carb for a very common mower engine (without checking reviews for this site). I checked the order status today and it will be another two weeks before the order ships (if it does). I submitted the order two weeks ago. It should not take a month to pull a carb off a shelf and ship it.
April 30, 2026
Unprompted review
This company is a fraud
Ordered parts and got a confirmation email. I checked two days later and the website informed me one of the two parts was on back order and wouldn't ship for 3-4 weeks. Told customer service I wanted to cancel, they said their cancellation policy would not allow.
This company is a joke.
Don't waste your time with them.
March 26, 2026
Unprompted review
Claimed parts were in stock when I…
This review is for husqvparts.com which is independent of Husqvarna
Claimed parts were in stock when I placed my order 4 months ago. Then they said the parts are back ordered with several estimated ship dates but now customer service says it will be a couple more months. I’m wondering if they are even legit? The customer service was on a speaker phone with noise and barking dogs in the background and said they needed to call the manufacturer. They put me on hold for 20 seconds and claimed they had a new ship date a couple months from now. Horrible experience.
November 18, 2025
Unprompted review
Phil might be the most unprofessional…
Phil might be the most unprofessional arrogant individual I have encountered on internet.
Must have “little man” syndrome.
January 1, 2025
Unprompted review
Advertisement
Phil is a great fellow & good service
Phil is a great fellow & good service. Highly recommended
April 5, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.