HGR is an automated tool that help you list products quick, simple, and stress-free and its very beginner friendly. The software is very easy to understand, and the features save a lot of time w... See more
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Review summary
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Reviews shaping this summary
Hustle Got Real has completely transformed the way I manage my dropshipping store. The automation saves me hours every single week — from product importing to price monitoring and stock updates.... See more
Hustle Got Real has been a great tool for my eBay dropshipping business. It makes product importing, listing, and order management much easier and more efficient. Since using it, my workflow has impro... See more
Hustle Got Real has been a huge help in growing my eBay online selling business. The step-by-step training, sourcing strategies, and ongoing support make it much easier to scale with confidence. As a... See more
Company details
Written by the company
Dropshipping software for eBay, Amazon and Shopify sellers. Choose your favorite products, list them on your store with a single click and we will monitor and update them for you. More than 100 supported suppliers.
Contact info
Isaac Newton, Parc Bit, 07120, Palma de Mallorca, Spain
- contact@hustlegotreal.com
- hustlegotreal.com
4.7
Excellent
278 reviews
Replied to 28% of negative reviews
Typically replies within 24 hours
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A waste of time dont use
November 30, 2025
Unprompted review
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Use them at your won risk
Use them at your won risk, I got 2 violations on ebay. i also got one order which hustle got real listend for me it had £1 profit. I emailed suport on how to fulfil order and nobody got back to me. I had to watch video on how to fulfil by myself. All the products they auto listen for me were crap with not much profit I terminated them all.
December 1, 2025
Unprompted review
...........
November 10, 2025
Unprompted review
Prompt to Response.
September 30, 2025
Unprompted review
Great experience
Great experience. Fabrics was soo professional and patient with me .I had a complex issue with my store and he provided a simple and excellent solution to recover back my store for me.I am so happy. Thank you.
September 11, 2025
Unprompted review
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PLEASE DONT PURCHASE IT's COMPLETELY BROKEN
This service is nearly completely broken with no refund policy:
- The Support are unresponsive
- The chat widget is broken
- Auto Ordering from Amazon doesn't work.
- Auto Ordering from AliExpress isn't possible
- No Visible Support Email.
- product importing is finnicky and unresponsive, Variation listings cannot be made automatically and items imported from Variation listings are not clearly distributed needing manual Ordering anyway.
- Stock tracking is fixed to 1 it doesn't actually track the true stock number in a way clients can see.
the only good side of this service is that setting up items onto an account Does work somewhat in one click but you can do that for FREE with a single AI prompt and 30s of your time. to copy over the listing images.
I would set it to negative stars If I could it's simply horrendous.
September 5, 2025
Unprompted review
My experience so far is great
My experience so far is great , once they understood what my problem is it was fixed within a short time.HGR is real and so far I've made 10 sales. Thanks to the team of HGR
September 4, 2025
Unprompted review
Reply from Hustle Got Real
Thank you so much for sharing your positive experience! We’re really glad our team could quickly resolve your issue and that you’re already seeing great results with HGR. Congratulations on your 10 sales 🎉—we’re excited to see your business grow even more.
If you ever need support along the way, we’re always here to help.
I appreciated the help.
Rowena from the support team took her time to patiently address all my questions. I appreciated her help.
September 4, 2025
Unprompted review
Reply from Hustle Got Real
Thank you so much for your kind words! 🌟 We’re delighted to hear that our agent was able to patiently assist you and answer all your questions. Providing clear and supportive guidance is always our priority. If you need anything else, please don’t hesitate to reach out—we’re always here to help!
This platform is a completely terrible…
This platform is a completely terrible program. From beginning to end, they could not connect my store, nor were the products transferred properly, nor it is a program that MONITORS product prices properly, moreover, they could not make any corrections and did not refund the money. My one-year membership fee of 800 pounds wasted. DO NOT USE IT
June 19, 2025
Unprompted review
Reply from Hustle Got Real
Hello Gunes,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you feel this way, and we’d like to clarify a few important points to avoid any misunderstanding.
Please note that your store is currently connected, and the products you’re referring to were imported by you — not by HGR. Unfortunately, many of the imported listings contained incorrect variation attributes and URLs, which caused issues with how they were displayed and monitored.
That said, our technical team dedicated significant time over the past week to manually correct and update many of these items based on the information you provided. This was a manual and time-consuming process, but we still assisted you as much as possible, despite the errors not being caused by our system.
Regarding your subscription:
Your plan is a monthly subscription, not a yearly one.
According to our Terms and Conditions, your plan was not eligible for a refund.
You also requested not to cancel your plan immediately, as you mentioned needing time to transfer your listings.
We genuinely value every user and try to provide the best support possible. If there’s anything else we can assist with during your remaining subscription period, please don’t hesitate to let us know.
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The system is not working properly.
There are numerous problems starting from photos that are not uploaded, or the prices of products that are changed without logic.
Customer service sucks, never really solve problems.
Better to avoid.
May 5, 2025
Unprompted review
Reply from Hustle Got Real
Hi,
Thank you for taking the time to share your experience. We’re truly sorry to hear that the platform hasn’t met your expectations.
Your feedback is very important to us, and we’d love the opportunity to investigate the issues you mentioned — including the photo uploads, pricing changes, and any unresolved support cases.
If you could please provide us with your registered email or store name, we’ll be happy to look into this further and do our best to make things right.
We’re committed to improving and hope we can turn this experience around for you.
Very good service <3
December 17, 2024
Unprompted review
Reply from Hustle Got Real
Thank you so much for your kind words and support! 💖 We're thrilled you had a great experience with our service. Your feedback means the world to us!
Best regards,
Hustle Got Real Support Team
be careful, don't lose money,
This program was simple at first and I liked it.
and then all his weaknesses were revealed. the only advantage is that the monthly payment is cheap. It doesn't track prices properly. even if the price is not changed at the supplier, sometimes he raises the price so much that the product looks very ridiculous in the market, and sometimes he sets the price so low that the product is more expensive than the selling price. including delivery charges. There are problems with automatic orders from Amazon. It requires an Amazon Prime account in the auto-order section. but it tracks prices like a simple seller account during price tracking. Agents are having a hard time giving specific answers to my questions and what they are saying is not true. sometimes i waited more than 1 hour on live chat for inquiry and reply but after 1 hour 4 hours they gave me only short old reply. they close the live chat whenever they want. and they advise to solve the problem as soon as possible without causing a headache for yourself. When I mentioned my price issue, they advised me to disable price tracking. The photos of some of the products I have listed are not visible. and I contacted Hgr for fotolor and wrote to the product IDs. still no difference. There are very few suppliers supported by automatic ordering, and more than half of the suppliers are lagging behind in the market. If you look at Trustpilot, you will see that Hgr is not a highly rated software. and that's right. don't waste your time with this software.
Frankly, I don't think your software is very good when it comes to price tracking. Because it made sharp changes in prices several times. Let's say you are tracking stock at non-prime prices. what about aliexpress? and suppliers like him?
So you reduced the price from 24 dollars to 8 dollars, although the product was over 7 dollars with shipping. So it would be wasted. especially advertising money and etc. I am Ajantdarin: Yes, there was a mistake, we apologize, the software and system installation can sometimes be messy - if I had heard the word, I would have understood it as a new manali. But each time they found the sin in me. Accordingly, I wrote a negative review on Trustpilot.
December 2, 2024
Unprompted review
Reply from Hustle Got Real
Hello Yusif,
Thank you for sharing your feedback. We take all customer reviews seriously and strive to provide the best possible service to our users. We understand your frustrations and would like to address your concerns comprehensively:
1. Price and Stock Monitoring:
- As we've explained, using the non-API extension requires that your computer and browser remain active and connected to eBay to ensure timely updates. If your system is turned off or disconnected, listings will not update until it is reconnected. This limitation is inherent to non-API integration.
- Regarding manual pricing, any price updates you make manually will interact with our system’s automated updates based on supplier cost and your markup settings. To avoid discrepancies, we suggested disabling the **Monitor Price** feature for listings where you prefer to set your own price manually.
2. Markup and Pricing Adjustments:
- Your logs showed that a 345% markup was manually set on one of your listings. HGR does not automatically alter markup percentages, and we verified that this was a manual input. We kindly explained this and provided guidance to prevent similar issues in the future.
3. Auto Ordering Setup:
- The automatic ordering feature requires completing the setup with an OTP linked to your authenticator app. Our team provided instructions to resolve this, but the setup was not completed, which led to the order failure.
4. Prime Price Monitoring:
- HGR tracks the regular price of Prime items but does not currently monitor Prime Exclusive Deals due to their limited availability. We’ve escalated this to our tech team for potential future improvements.
5. Support and Communication:
- We have responded to all your concerns promptly and in detail, often multiple times, to ensure clarity. If any communication fell short of your expectations, we sincerely apologize and are committed to improving further.
We value your feedback and are working to address these points to enhance our system. If you’d like to discuss this further or revisit any specific issues, please feel free to contact us. We’re here to assist you.
Best regards,
Hustle Got Real Support Team
Wonderful
She is a great person, she patiently answered all the questions I asked and helped me learn a lot
June 13, 2024
Unprompted review
Reply from Hustle Got Real
Thank you for your wonderful feedback! We're delighted to hear that she could assist you so patiently and help you learn. We'll be sure to share your kind words with her—it will mean so much!
Best regards,
Hustle Got Real Support Team
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We are new Ebay sellers and the…
We are new Ebay sellers and the platform do have a lot of possitives then negatives, customer service mostly great, love that they have live chat and options, however, as new user for platform you want some guidance how to set everything correctly, and you end up with loads of issues because of that. There are no direct answer apart from mostly generated one. So tip one they need to make videos how to set everything correctly for new users.
They don't have variations available.
Compared with AutoDs and Avasom they do have more options then anyone for stock monitoring and dropshipping. But they do charge for tracking number replacement like AutoDs but their charge instead of credits is just 1 proc from value which could be good for cheaper items and expensive for more pricy items.
But the list that you can use to upload your items from its really really good.
They was changing our prices as part of the price monitoring icorrect and we lost money.
Really hope improvements can be made as i do love the platform
April 28, 2024
Unprompted review
Reply from Hustle Got Real
Thank you for taking the time to share your thoughts and detailed feedback about your experience as a new eBay seller. We're glad to hear that you appreciate many aspects of the platform, like the live chat support, stock monitoring, and the extensive list of options for uploading items.
We completely understand how important proper guidance and setup are, especially for new users. Your suggestion to provide detailed videos for setting everything up correctly is fantastic. Resources like these can make the onboarding process smoother and help avoid the issues you've encountered.
We're also sorry to hear about the challenges you've faced, such as the price monitoring inaccuracies and charges for tracking number replacements. Losing money due to pricing issues is definitely frustrating, and we hope eBay will address these aspects to make the experience more seamless.
Your feedback is valuable, and we’re confident that improvements like better user guidance and price monitoring accuracy will enhance the platform further. Thank you again for sharing your insights and for your enthusiasm for eBay as a seller.
Best regards,
Hustle Got Real Support Team
A Year Later with No Improvement or Refund
I first used it in November 2022, going through all my eBay processes. They created a lot of work for me. I wanted to try again a year later, but instead of improving over the year, they continue to do their job in the same indifferent, uncaring manner. Still no refund! They are still not performing their job properly, and the chat services keep you waiting until you get bored and close the conversation window. For those wondering, I am currently waiting for 1 hour and 15 minutes for them to send me my invoice, which I cannot download from their system. I'm stubborn and will wait even if it takes hours, but you don't have to go through this. Consider working with another company.
January 13, 2024
Unprompted review
Reply from Hustle Got Real
Hi there!
I sincerely apologize for the challenges you've encountered during your interaction with our services. Your feedback is invaluable, and I want to assure you that we take your concerns seriously.
I deeply regret the inconvenience caused and the delay you experienced in receiving your invoice. This is not the level of service we strive to provide, and I understand the frustration it has caused you.
To address your concerns promptly, our team is conducting a thorough review of your account and the issues you've raised. We are committed to identifying the root cause and implementing necessary improvements to prevent a recurrence.
In addition, I would like to offer my personal assistance in expediting the resolution of your outstanding matters. If you could provide more specific details, such as your account information or the invoice request, I will personally ensure that it is handled promptly.
Once again, I apologize for the inconvenience and appreciate your patience. Your satisfaction is our top priority, and we are determined to regain your trust.
Please feel free to respond with the necessary details, and I will personally ensure that your concerns are addressed promptly.
Thank you for bringing this to our attention.
Best regards,
the bad reviews are real the good ones are paid for (bots)
the bad reviews are real the good ones are paid for (bots)
this is the only software company that don't give refunds that's a red flag. they get you because you are thinking everybody have a refund policy oh not Hustle Got Real.
here are some reasons why they don't give refunds.
1. they will be out of business.
2. they know you will find out the software has super low margins less than 5% before fees.
3. you will make more money on your own.
4. you will put 2 and 2 together and see the good reviews are paid for.
BOTTOM LINE READ ALL THE BAD REVIEWS 1ST AND SEE WHAT IS REALLY GOING ON.
Hustle Got Real WILL RESPOND TO THIS AND SAY OHHH YOU MISS UNDERSTOOD THE THE NO REFUND POLICY.
THEY WILL SAY EMAIL US AT Hustle Got Real SO YOU STILL DON'T GET YOUR MONEY BACK.
HEY Hustle Got Real GIVE THE CUSTOMERS THERE MONEY BACK.
I PAY FOR A YEAR AND YOU GAVE ME NONE OF THAT BACK AND I USED THE SOFTWARE FOR 4 HOURS. YEA THAT'S FAIR,LOL
REMEMBER Hustle Got Real WILL RESPOND AND THEY WILL ACT AND SEEM GOOD BUT I PROMISE YOU THEY ARE NOT.
YOU WILL NEVER GET YOUR MONEY BACK,LOL
December 5, 2023
Unprompted review
Reply from Hustle Got Real
Dear James,
We appreciate you taking the time to share your feedback, and we apologize for any frustration you may have experienced. We understand that not receiving a refund can be disappointing, and we'd like to address your concerns.
Firstly, we want to assure you that our goal is to provide valuable and reliable software solutions to our users. We do take all customer feedback seriously, whether positive or negative, as it helps us improve our products and services.
Regarding the refund policy, we understand it can be challenging when expectations differ. While our refund policy may seem stringent, it is designed to ensure the sustainability of our business and continued support for our users. We aim to be transparent about our policies, and we encourage users to review them before making a purchase.
We want to emphasize that our customer support team is here to assist you. If you believe there has been a misunderstanding or if there are specific issues you'd like us to address, please reach out to us at contact@hustlegotreal.com. We are committed to working with you to find a resolution.
As for your concerns about low margins and the authenticity of reviews, we take these matters seriously. We can assure you that our reviews reflect the genuine experiences of our users, and we do not engage in any practices to manipulate or pay for positive feedback.
We regret that you feel your investment did not meet your expectations, and we would like to work towards finding a resolution. Please contact us directly, and we will do our best to assist you.
Thank you for your understanding.
Sincerely,
HGR
If a company don't offer refunds then…
If a company don't offer refunds then what motivation do they have to help you? Exactly no motivation,lol
MAKE SURE TO MAKE SURE THEY confirmed they canceled YOUR ACCOUNT because they will try to pause it and keep you on and try to charge you again so make sure they confirm they canceled your account so you lose no more money
Yes i lost 178.00 after I realize they're a small profit margins and a lot of risks to your eBay and Amazon account doing it this way with their API.
hey if you are reading this i understand we all have to go though this to get experience and know what to look out for in the future.
Anyway Drop Shipping is dead nobody really sells physical products successful anymore like and Drop Shipping your middle man and now you got hustle that real the middleman with you too that's too much splitting the pie.
I got good news here's some people you can check out they're not links just look them up they can help you on your way to make it more money online and we can just forget we ever spent money on this.
Shout out to hustle got real for teaching me an expensive lesson.
Never invest in a company that don't provide a refund and if you want to respond to that go ahead and tell me why y'all don't have refunds
Up vote this if i helped you with your decision.
UPDATE AFTER I SAW HUSTLE GOT REAL RESPONSE
😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
THEY WILL NOT GIVE YOU A REFUND DON'T BELIEVE NOTHING THEY SAY ME A CUSTOMER HAVE NOTHING TO GAIN BY TELLING A LIE.
THERE WAS NO MISUNDERSTANDING HERE ARE THE FACTS.
THE SOFTWARE PROFIT MARGINS ARE 5 BUCKS MOST OF THE TIME.
DROP SHIP SOMETHING FOR 200.00 YOU GET 5 TO 12 BUCKS FROM HUSTLE GOT REAL
YOU ARE BETTER OFF GETTING ZIK ANALYTICS AND BUYING DEAL FINDER AND GOING TO THE STORE YOUR SELF AND BUYING IT YOU WILL AT LEAST GET 30% TO 50% SOMETIME 100% PROFIT.
THE REASON YOU PROFIT IS SO LOW ITS BECAUSE THEY GETTING IT AT A LOWER PRICE THAN YOU ARE GETTING IT FROM THEM
BECAUSE YOU ARE GETTING THE STUFF FROM THERE CATALOG.
YOU SHOULD BE THE ONLY MIDDLE MAN NOT YOU AND HUSTLE GOT REAL I BET YOU IF YOU BUY SOMETHING FROM THERE CATALOG FOR 200.00 HOW IS YOU PROFIT 5 TO 12 BUCKS LET NOT FOR GET LISTING FEES GTFOH!!!!!!
THOSE FAKE RESPONSES LIKE THEY CARE THAT'S A JOKE.
LIKE I SAID BEFORE THEY WILL TRY TO KEEP YOU SUBSCRIBED LIKE IF YOU TELL THEM TO CANCEL THEY WILL RESPOND AND TELL STUFF LIKE WE WILL JUST PAUSE YOU ACCOUNT IF YOU ARE NOT ON IT THEY WILL GET ANOTHER PAYMENT FROM YOU.
THEY STILL HAVE NOT CANCELED MY PLAN YET BUT THEY WILL NOT GET ANOTHER PAYMENT FROM ME I CANCELLED MY CARD AND GETTING A NEW ONE.
NO MATTER WHAT THEY SAY THEY DONT DO REFUNDS EVERRRRRRR.
AND THOSE OTHER REVIEWS ON HERE THAT ARE SOOOOO POSITIVE THOSE ARE BOT OR PEOPLE THAT WERE PAID OF COUSE YOU CAN SEE THAT.
GOOD DAY TAKE MY ADVICE ON THE PROGRAMS I RECOMMENDED TAKE CARE.
Hustle got real tryed to flag me they failed 😅🤣😂😅🤣😂😅🤣😂
This review will be here FOREVERRRRRRRR.
November 20, 2023
Unprompted review
Reply from Hustle Got Real
Hello James,
We want to extend our sincere apologies for any frustration or inconvenience you've experienced with our subscription cancellation process.
Upon reviewing your case, it seems there was a misunderstanding regarding the cancellation procedure. The Google form you used to request cancellation explicitly mentioned the need to confirm your cancellation, as you used a different email for the request. This led to a delay in processing the cancellation promptly.
As outlined in our terms and conditions, refunds are typically facilitated when a cancellation request is made in advance of the subscription renewal or when upgrading to a higher plan. We understand this might not have been explicitly clear during your initial subscription with HGR, and for any confusion caused, we sincerely apologize.
We understand that your initial reason for canceling was a lack of capital to start dropshipping on eBay. While this is certainly a challenging situation, we'd like to clarify that our responsibility extends to providing the services you subscribed to, and we offered the option to pause your subscription until you were ready to resume.
If there's anything specific you'd like us to address or if you have further concerns, please feel free to share more details. We value your feedback and aim to improve our processes based on customer experiences.
Thank you for your understanding.
Best regards,
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Avoid At All Costs
I am no stranger to eCommerce and Dropshipping and it is with regret that I must say Hustle Got Real are one of the worst to deal with.
- Platform boasts Amazon as a supplier yet advises you to setup multiple payment cards and accounts to order stock (to avoid Amazon banning your account). Seems they might not be as partnered as HGR make out.
- Pricing plans state £0/month for up to 10 listings but this is wiped out by a flat 7 day free trial. Make a sale in the free trial and you'll be forced to sign up (and pay) to even see the order details.
- Pricing and margin of products stated is not kept up to date. Often giving the lowest price it can even if it may not qualify for you. (eg showing a price for Prime members on Amazon supplied products).
- Support Team are abrupt and a little inexperienced - a professional team give a reason for the details they need. I was asked "tell me your email, I need to check something" - I had to ask what was being checked.
- Similarly on the topic of Support. They are happy to communicate via email but at no point do you get the name of the person you are dealing with.
Tl:Dr - HGR promotes and uses some shady practices and hide behind T&Cs when it comes to refunds/complaints. Trust the growing number of negative reviews and avoid them. Many other options do the same and better.
October 9, 2023
Unprompted review
Reply from Hustle Got Real
Hello,
We appreciate you taking the time to share your concerns with us. Your feedback is invaluable, and we genuinely apologize for any dissatisfaction you've experienced with HGR.
Regarding our supplier partnerships, we want to clarify that while we have collaborations with many suppliers, we don't claim a formal partnership with Amazon. We apologize if there was any misunderstanding in this regard.
Concerning pricing and margin updates, your specific situation might be attributed to the account not being connected 24/7 to the no API extension, as highlighted in our tutorial. We understand the importance of clear communication and will work on making our tutorials even more user-friendly.
As for the support interaction, we ask for email verification to ensure a secure and personalized customer service experience. We're here to assist you promptly, and confirming the registered email helps us streamline the process.
We assure you that we are committed to resolving any outstanding issues and improving our service based on your feedback. If there are specific points you'd like to discuss further or if you have additional concerns, please feel free to provide more details.
Thank you for your understanding, and we look forward to addressing your concerns to enhance your experience with HGR.
Best regards,
HGR Support Team
very great good service very…
very great good service very professional and polite :)
May 29, 2023
Unprompted review
Reply from Hustle Got Real
Thank you for your feedback! You can contact us anytime you want and we will make sure to help you and answer your concerns. :)
bought it and tried it out for 2 days…
bought it and tried it out for 2 days it was not up to my expectations and asked for a refund and to cancel my membership they cancelled it but I did not receive a refund do not work with this company cares more about making money then there own customers.
May 14, 2023
Unprompted review
Reply from Hustle Got Real
Hello Kayden, I'm very sorry but we did explain it to you via email that it's stated under HGRs Terms and Conditions that we can only offer refunds if you have requested to cancel in advance, but in your case you didn't request to cancel in advance and you were able to use HGR features for 2 days that's why we told you that you aren't eligible for a refund. You can check HGRs Terms and Condition here for more details: https://hustlegotreal.com/en/hustle-got-real-terms-and-conditions/
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