Due to a number of problems with our credit file we struggled to obtain a remortgage & to be honest were getting quite worried . However we were quickly put at ease by Jack who managed to find a com... See more
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Proper Advice is a UK-based mortgage and protection brokerage helping people make confident financial decisions without the jargon. We provide expert advice across residential mortgages, remortgages, first-time buyers, buy-to-let and specialist lending, as well as life insurance, critical illness cover and income protection. Our approach is simple – clear advice, tailored to your circumstances, and support from start to finish. Whether you’re buying your first home, looking to reduce your monthly payments, consolidating debts, or reviewing your protection, our team searches a wide panel of lenders and insurers to find a solution that works for you. What makes us different is the way we work. We focus on straightforward communication, quick responses and keeping you fully informed at every stage. No pressure, no confusing terminology – just practical advice that makes sense. And our support doesn’t stop once your mortgage completes. We stay in touch to help you review your mortgage and protection regularly, so you’re always on a deal that’s right for your situation.
Contact info
25-27 Lower Bridge Street, CH1 1RS, Chester, United Kingdom
- 01244955399
- info@properadvice.co.uk
- properadvice.co.uk
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Third time of using Nina and team to…
Third time of using Nina and team to secure a mortgage deal over the years. Very helpful, diligent, responsive and efficient. Would highly recommend.
Excellent and professional
I would say proper advice were excellent and professional in every way through our re mortgage , keeping us informed and updated all the way through .
I would highly recommend their service excellent service.
Sound advice from Proper Advice for…
Sound advice from Proper Advice for remortgage. Looked after by Amy, checking in regularly to ensure everything was going according to plan.
Have used in the past and will use again in the future. Thank you Harry and Amy. I would definitely recommend.
Just finalised my 2nd mortgage with…
Just finalised my 2nd mortgage with Proper Advice, Amy and Harry have done all the hard work on both occasions and made the process simple and totally stress free!
Securing us a great rate and catering the mortgage to look after our finances.
Will definitely use proper Advice again in the future.
Big thanks again to Amy and Harry!
5 stars!
Great company.
Great company to work with, very helpful and communication is top class. This will be the 3 time I've used the services. Thankyou to Harry and Amy.
Huge thanks to Harry & Amy who have…
Huge thanks to Harry & Amy who have helped us through our remortgage. Managed to reduce our monthly outgoings by refinancing some bits we had outstanding. Super happy with the service provided from the get go and right up to completion! Always available to answer any questions we had and they have kept us up to date regularly with where the process was up to. Thanks again both! We really appreciate it 😁
Remortgage
Thanks to Amy and Harry for sorting my mortgage out again . First class service from start to finish . Always keeping in touch regularly throughout the process .
Superb Service
Superb Service
My case was handled by Nina who was always available, kept me in the loop at every stage and even gave me a little nudge when I hadn’t actioned matters!
I cannot fault the service and would definitely recommend Proper Advice
Excellent service
Excellent service , very quick and bery responsive at sorting everything out . All done for you and very up to date on informing you with how its all going excellent all round service
Excellent service
I cannot recommend Proper Advice highly enough, especially Nina. From my first conversation with Michael through to completion, They were knowledgeable, professional, and incredibly supportive. Nina took the time to explain every step of the mortgage process clearly, always responded promptly to questions, and made what could have been a stressful experience feel straightforward and manageable. I have used this company for the best part of 10 years.
Nina went above and beyond to find the best options for our circumstances and kept us updated throughout. Her expertise, attention to detail, and genuine care for her clients really stand out. Thanks to Nina and the team at Proper Advice, securing our mortgage was a smooth and positive experience.
Thank you, Nina, for your outstanding service – I would not hesitate to recommend you to family and friends.
Very good all round
Very good all round. Minimal input from my side, just asked what I wanted, found the best product and got it done.
Not the 1st time I've used this company…
Not the 1st time I've used this company and not the last... They are amazing, no matter who is on your team helping with the job in hand they're fantastic and knowledgeable too.
Thank you again everyone xx
I would recommend 100%
I would recommend 100% the people dealing with my remortgage went above and beyond
Made the whole thing very easy
Remortgage was made simple
Remortgage was made simple , fairly quick and easy to understand.Would definitely recommend Proper Advice,as easy to contact and always replied to any questions promptly. Thanks Tom and Amy
Fantastic service
Fantastic service. Amy and Harry have been really helpful and supportive in arranging my remortgage the whole process was great from start to finish the whole process completed in super quick time. I can’t praise them enough.
Fantastic service from start to finish
Fantastic service from start to finish, Harry and Amy were amazing at making sure we had the right product. The care and attention received made buying our first home easier than expected. Thank you to al.
Harry and Amy have looked after me from…
Harry and Amy have looked after me from start to finish with my mortgage and made it stress free. Great support and advice about products available to me.
Thank you both and to all the team.
Really helpful and so kind
Really helpful and so kind. No hard selling at all. Thank you all.
Proper advice helped us guide our way…
Proper advice helped us guide our way through our remortgage with ease , Nina was fantastic nothing Was too much trouble and very arty to our needs . I appreciated everything Nina and the team did for us. I would definitely recommend Proper Advice to my friends and family. 👍
Absolutely brilliant from start to…
Absolutely brilliant from start to finish with my mortgage. Excellent communication throughout the whole process.
This was a very quick turnaround with a very high professional customer service.
Thank you all for your time and help .
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