I made an order and by mistake chоse a special price. After that I automatically became a member of this ‘hverdag’ club. I paid 200 kr for the membership until I noticed that I am losing my money. It’... See more
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Company details
Written by the company
Hverdag.dk er en medlemsklub, der sikrer medlemmerne store rabatter på kendte mærkevarer indenfor blandt andet husholdningsprodukter, bleer, kosmetik, parfume, legetøj, hobbyartikler og meget mere. Når du er medlem af hverdag.dk kan du købe mere end 500.000 produkter til indkøbspris, dette gælder for 98% af produkterne. De eneste undtagelser er faktisk de varer, hvor producenten simpelthen ikke giver os lov til at sælge dem til dig til indkøbspris. Det koster fra 99,- om måneden at være medlem hos Hverdag.dk, vi lover at du sparer kassen
Contact info
Priorparken 833, 2605, Brøndby, Denmark
- 71 99 50 55
- info@hverdag.dk
- hverdag.dk
2.6
Poor
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hverdag.dk
Hej Torben,
Tusind tak for din utrolig fine anmeldelse med de 5 skønne stjerner ⭐⭐⭐⭐⭐
Vi er utrolig glade for at høre at du har oplevet god behandling, samt hurtig levering, da du har handlet hos os 🙌😍
Vi håber at se dig igen 😆
De bedste hilsner,
Hverdag.dk
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Automatic membership even though I…
Automatic membership even though I Unmarked membership
An Update to reply you.
I was charges on that automated membership.
I have a screenshot but trustpilot isn’t giving me option to upload it.
February 21, 2022
Reply from Hverdag.dk
Hi,
Thank you for providing your order number when you made this review.
According to your order number it has been 1 year since you made this purchase and the membership was cancelled after 1 month and you have not been charged for the membership since.
We offer 2 prices inside our website. A normal price without a membership or a member price with a membership.
The membership is disclosed throughout the purchase, as well as you must actively accept the membership terms before the purchase can go through.
If you do not want a membership, you can always shop at our normal price, which is without a membership.
Feel free to contact us at info@hverdag.dk or +45 71 99 50 55 if you have any further questions.
Best regards,
Hverdag.dk
Reply from Hverdag.dk
Hej Thomas,
Mange tak for de 5 flotte stjerner, dem er vi glade for ⭐⭐⭐⭐⭐
Hvor er det bare skønt at høre, at du har oplevet god og hurtig levering og at du synes om vores priser 😍
Vi ønsker dig en god dag.
De bedste hilsner
Hverdag.dk
Reply from Hverdag.dk
Hi Stanislav,
Thank you very much for your time to make this nice review with the 5 nice stars ⭐⭐⭐⭐⭐
We are extremely happy to hear that you experienced fast service when shopping with us 🙌
We look forward to seeing you again 😊
Best regards,
Hverdag.dk
Super hurtig ekspedition og levering.
January 10, 2023
Reply from Hverdag.dk
Hej Susanne,
Mange tak for din tid til at lave denne flotte anmeldelse med de 5 skønne stjerner ⭐⭐⭐⭐⭐
Vi er utrolig glade for at høre at du har oplevet super hurtig ekspedition, samt hurtig levering, da du har handlet hos os 😍
Vi håber at se dig igen 🙌
De bedste hilsner,
Hverdag.dk
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Reply from Hverdag.dk
Hej Asaf.
Mange tak for din flotte anmedelse med de 5 skønne stjerner ⭐⭐⭐⭐⭐
Dejligt at høre at du synes det hele er gået super hurtigt, da du har handlet hos os 😍
Vi håber at se dig igen 🎉
De bedste hilsner,
Hverdag.dk
Reply from Hverdag.dk
Hej Anette,
Vi er rigtig kede af at høre at du synes at det er for dyrt et medlemskab vi har.
Hvis man ikke ønsker et medlemskab, kan man altid handle til vores normal pris, som er uden et medlemskab.
De bedste hilsner,
Hverdag.dk
Stop opfølningsmails
Det var fint nok at handle hos jer, til I sendte en spam-agtig opfølningsmail.
December 20, 2022
Reply from Hverdag.dk
Hej Simon,
Vi er rigtig glade for at høre at du synes det har været fint at handle hos os 😊
Vi er rigtig kede af at høre at du har modtgaet spam-agtig opfølgningsmail. Det er desværre ikke noget vi kender til og du er derfor meget velkommen til at sende os en mail, med et skærmbillede af den mail du har modtaget til info@hverdag.dk - Så vi kan undersøge det nærmere.
Vi håber at se dig igen 😊
De bedste hilsner,
Hverdag.dk
Reply from Hverdag.dk
Hi,
Thank you very much for your time to make this nice review with the 5 nice stars ⭐⭐⭐⭐⭐
We are happy to hear that shopping with us has been fast and perfect 🙌
We look forward to seeing you again 😍
Best regards,
Hverdag.dk
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God pris og hurtig ekspedition
December 12, 2022
Reply from Hverdag.dk
Hej Brian,
Tusind tak for de 5 flotte stjerner ⭐⭐⭐⭐⭐
Vi sætter pris på at høre om din oplevelse med os og vi glæder os til at se dig tilbage igen 🙌
Du ønskes en god dag.
De bedste hilsner
Josephine
Hverdag.dk
I don't receive items that I order
I don't receive items that I order. That is why I want to cancel order but I can't. I do not receive money what I pay also. I think this situation can not take a place in serious company.
December 15, 2022
Reply from Hverdag.dk
Hi
We don't see that you have been in contact with customer service about receiving the wrong goods, unless you contact them they can't know there has been a mistake.
You can contact them on tel. 71 99 50 55 or by email: info@hverdag.dk and they will be able to help you.
Regards
Hverdag.dk
Delivery should be a bit faster
December 15, 2022
Unprompted review
Reply from Hverdag.dk
Hi Derick,
Thank you very much for your time to make this nice review with the 4 nice stars ⭐⭐⭐⭐
We would have loved to check further if you had waited long for your order, but unfortunately we have not been able to find you as we have not received any information - We always do our best to dispatch orders as soon as possible 😍
We hope to see you again 😆
Best regards,
Hverdag.dk
Hurtig levering og god service
December 13, 2022
Reply from Hverdag.dk
Hej Grace
Tak for stjernerne
Dejligt at du har haft en god købsoplevelse ved os og at leveringen nåede hurtigt frem 🚚👍🙌
De bedste hilsner
MIchelle
Hverdag.dk
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My mistake cost 200 kr
I made an order and by mistake chоse a special price. After that I automatically became a member of this ‘hverdag’ club. I paid 200 kr for the membership until I noticed that I am losing my money. It’s a very dangerous site: I could easily give them not 200 but 1000 kr, for example, if I would not notice it. That’s terrible!
December 12, 2022
Reply from Hverdag.dk
Hi Olena,
We see that we have been in contact with you via chat and email.
We always offer 2 prices you can shop for. A member price with a membership and a normal price without a membership.
The membership is disclosed throughout one's purchase, as well as one must actively accept the membership terms before the order goes through at the membership price.
If you do not want a membership and the wonderful membership benefits that come with it, you can always choose to shop at our normal price.
Best regards,
Hverdag.dk
I received my stuff very quickly and…
I received my stuff very quickly and prices compared to market is significantly cheaper. Very satisfied
December 11, 2022
Reply from Hverdag.dk
Hi,
Thank you very much for your incredibly nice review with the 5 nice stars ⭐⭐⭐⭐⭐
We are extremely happy to hear that you have experienced fast delivery, as well as great low prices, since you have shopped with us 😍
We look forward to seeing you again 🙌
Best regards,
Hverdag.dk
Fin pakke hurtig levering god service…
Fin pakke hurtig levering god service intet at klage over
November 30, 2022
Reply from Hverdag.dk
Hej Marianne
Tak for din fine anmeldelse ⭐⭐⭐⭐⭐
Dejligt at din pakke nåede hurtig frem samt at servicen har været god 🚚🙌
De bedste hilsner
Michelle
Hverdag.dk
I brought 2 soap dispenser machines.One…
I brought 2 soap dispenser machines.One of those does not work. I informed them, but no reply.
November 30, 2022
Reply from Hverdag.dk
Hi Madava,
Thank you for providing your order number when you made this review, so we have the opportunity to investigate this further 😊
We see that we have been in contact with you via email, where you have pointed out that one of the soap dispensers is not working optimally. I see that my colleague has replied back to your email that it is good you are contacting us so we can find a solution to this. However, we need to have a picture/video as proof that the item is not working optimally. Exactly as described in my colleague's email to you.
Unfortunately, as we have not received a reply from you or an image/video, it has not been possible to find a solution yet. Please feel free to reply to our email info@hverdag.dk - so we can find the best solution together.
We look forward to hearing from you 😊
Best regards,
Hverdag.dk
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Good product, delivery took longer than expected.
I feel like it's great pricing, however the delivery was a little bit delayed and required multiple follow ups on my end to ensure it came alright
November 29, 2022
Reply from Hverdag.dk
Hi V
We are happy that prices are good.
Your product had a delivery time of 6-8 business days as stated on the product page, it has been shipped on 24.11 on the 8th business day so within the promised time.
Regards
Hverdag.dk
Good quality and worth for money
November 21, 2022
Reply from Hverdag.dk
Hi Ssampath,
Thank you for your great review and beautiful stars. ⭐⭐⭐⭐⭐
We are happy to hear that you had a good experience shopping with us! We are glad that you experienced good quality and think the products are worth the money.
We hope to welcome you again sometime😍
Have a wonderful day 😆
Best regards
Pernille
Hverdag.dk
Super service!
November 21, 2022
Reply from Hverdag.dk
Hej Rotis,
Mange tak for din flotte anmeldelse og fem funklenede stjerner! ⭐⭐⭐⭐⭐
Vi er super glade for at høre, at du har oplevet en god service i din købsoplevelse hos os!
Vi vil elske at invitere dig ind som kunde igen en anden gang 🙌😍
Du må have en skøn dag 😆
De bedste hilsener
Pernille
Hverdag.dk
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