HWS Beauty  Reviews 

16,885
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 6,352 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly competitive prices, exceptionally fast delivery times, and securely packaged items that always arrive in pristine condition. Consumers consistently appreciate the remarkably easy online ordering process, helpful dispatch notifications, and the wide selection of genuine, high-quality beauty products available. However, some people mentioned experiencing quite frustrating difficulties when trying to contact customer support regarding unwanted product returns or unresolved delivery issues. A few reviewers specifically noted that their customer support messages went completely unanswered and occasional local courier problems caused unexpected shipment delivery delays.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast arrival... See more

Product

Users describe positive interactions with product, highlighting genuine quality, great prices, and speedy... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs and great discounts compared... See more

Service

Clients share positive opinions on service, frequently highlighting excellent communication, fast delivery,... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to use and the online process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time customer who wanted a specific product and looked for reviews with the best service and price. HWS Beauty came with both so I felt confident with my purchase. Ordering was simple and I was... See more

Rated 5 out of 5 stars

Was looking for something to fix a split nail- just kept growing and splitting- the kiss power flex is hopefully the solution! Seems to be doing the trick so far-,I applied it over a week ago and can... See more

Rated 5 out of 5 stars

Delivery first class. Very friendly website. Kept informed all the time. Product is fantastic. Always a good discount which helps as it is a little dearer then other shampoos and conditioners. This ma... See more

Rated 5 out of 5 stars

Good price Have purchased Color Wow direct previously so know they are quality products but you beat them hands down on price Delivery good too and delighted you do not use Evri , the worst experi... See more



Company details

  1. Beauty Supply Store
  2. Cosmetics and Perfumes Supplier
  3. Cosmetics Store
  4. Hair Product Store
  5. Skin Care Clinic

Written by the company

Discover the best salon haircare brands all in one place. Whatever your hair needs, we have something for everyone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.7

All reviews

(16,885)

6,208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The first time ordering with you

The first time ordering with you. The hair product ordered was half opened and had leaked in the box.

September 7, 2026
HWS Beauty  logo

Reply from HWS Beauty

We are sorry to hear your first order arrived damaged. Please email us on info@hwsbeauty.co.uk so we can resolve this issue for you.

HWS Beauty
Customer service team

Rated 5 out of 5 stars

One of my favourite shops for hair products

I’ve ordered from HWS Beauty several times and I honestly love shopping with them. They have so many great professional brands, the products are genuine and the prices are usually really good too.
Delivery has always been very quick and I’ve never had a late order or any problems with anything I’ve bought from them. Whenever I need hair or beauty products, this is usually the first place I look. I only really shop elsewhere if they don’t have what I’m looking for.

May 20, 2026
Rated 5 out of 5 stars

Was looking for something to fix a…

Was looking for something to fix a split nail- just kept growing and splitting- the kiss power flex is hopefully the solution! Seems to be doing the trick so far-,I applied it over a week ago and can still see it holding -

September 3, 2026

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