I had a great experience with the clinic. The entire team was professional, friendly, and made me feel comfortable throughout the process. Everything was well organized, and they took the time to answ... See more
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Very happy with hair transplant, contact was helpful with info from start to finish. Made us feel welcome and reassured. Would highly recommend. Hugo was our contact and he was super helpful, took... See more
Great service! The HWT team organized all the logistic at Istanbul, transportation, hotel and the Hair procedure. That helps to not worry about all those details, and focus in arriving, having the p... See more
Company replied
Had a very good experience with Hugo and his team. From start to finish he was very thorough and left no stone unturned in making what could be a daunting/embarrassing experience for some as smooth an... See more
Company replied
Company details
Written by the company
Founded in 2014, HWT Clinic (Hair World Turkey) is a hair transplant and medical aesthetics clinic based in Istanbul. We are fully approved by the Ministry of Health to carry out a range of hair transplant and restoration techniques.
Contact info
Atalar Mah. Uskudar Cad. No:112 Kartal Istanbul, 34000, Istanbul, Turkey
- +905419194247
- info@hwtclinic.com
- hwtclinic.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Highly Recommend
HWT Clinic did fantastic in every step of my procedure. Hugo was very responsive in answering any pre and post operation questions I had. The videos he has made explaining post operative care was helpful since I do not do well with trying to remember everything being explained after the surgery. The artist drawing my new hairline worked with me to find out what would be best. For this part, I was extremely nervous, but he took his time drawing multiple hairlines and made me feel very good about it. The operation went smoothly and I was happy to have a PRP treatment included with the transplant. I am unsure if most clinics would offer that. The facility itself was very nice and I felt everything was clean and sterile. The staff were all extremely friendly. They had a translator with me the day of my operation which was super helpful. I am only a few days post operation, so I cannot speak for any results yet, but I am very excited to see how it turns out.

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Great experience
A great team of professionals who make you feel at home

Reply from HWT Clinic
Had a terrific experience
Had a terrific experience. The clinic made it so easy and the whole thing was seamless! I loved that they were in touch with me every step of the way and supported me throughout the entire process! I definitely would recommend!

Reply from HWT Clinic
Fantastic customer service from the…
Fantastic customer service from the second I arrived until I left. Started with a VIP transport from the airport to the 5 star hotel. The team were fantastic with my needs and I am very please with the results. I would recommend HWT to anyone looking for this treatment

Reply from HWT Clinic
Had an amazing experience with HWT…
Had an amazing experience with HWT clinic,, starting from having all our questions answered before we made our trip to Turkey. Their staff is unbelievable from picking us up from the airport to the hotel and from the hotel to the clinic. The doctor has an over 15 year experience. I highly recommend this place.

Reply from HWT Clinic
I've now had 2 successful transplants 8…
I've now had 2 successful transplants 8 months apart Hugo was very accommodating. The whole experience from the first contact with Hugo, to the procedure and aftercare was second to none. A great team and a very professional service with fantastic results.
Highly recommended

Reply from HWT Clinic
Had my hair transplant at HWT
Had my hair transplant at HWT. Everything from first booking to the hair transplant was fantastic. the results are amazing. Definitely recommend
Special thanks to Hugo and the team

Reply from HWT Clinic
All round top quality experience
I was recommended HWT through a friend who had a very successful transplant. The whole process was very efficient - Hugo consulted me before the booking was made, and answered lots of questions that I had. When I flew out a few months later, I was greeted at the airport and taken to the hotel, taken to the clinic, back again to the hotel and to the airport which was great. The operation was very smooth and the aftercare has been great. I highly recommend HWT.

Reply from HWT Clinic
I had a transplant done in December…
I had a transplant done in December 2023
From the start dealing with Hugo was very easy, he answered any questions and made all the arrangements. It was a smooth process the team worked effectively on my op day and gave me all the information I needed post op for recovery. I will be having a second session again in 8 months.

Reply from HWT Clinic

Reply from HWT Clinic
Thrilled to give my recent hair…
Thrilled to give my recent hair transplant with HWT a 5-star review! The entire experience was exceptional, from the professional and knowledgeable staff to the state-of-the-art facilities. Even though I've only just had the operation, I'm eagerly anticipating the results. The process, from consultation to operation, was handled with utmost professionalism, making me confident about the positive outcome. Excited to see the transformation unfold in the coming months! Highly recommend HWT for their expertise and care.

Reply from HWT Clinic
Great experience
Whole process has been great from the start. Hugo was able to answer all questions, and explained everything in detail. We were well looked after on our arrival, the staff were great and the procedure was very straightforward and painless. We were sent away with a lot of advice and product to aid the aftercare, and Hugo has been very helpful yet again, answering a lot of questions. Will recommend them to friends and family who are interested.

Reply from HWT Clinic
All the way from Australia to HWT
Had a fabulous experience of undergoing my 1st ever hair surgery last year and it was a very successful one. Did my research and chose HWT, right from the start communication was clear from Hugo and informative helping make my decision. It was a wonderful experience right from arriving in the country, transportation to and from the hotel/airport and trips to the clinic. The surgery itself was smooth, well planned and successful in all fronts with experienced team handling it perfectly. Was lucky enough to receive full team attention that day.
Would recommend Hugo and Team @ HWT to anyone seeking any hair/cosmetic surgery.

Reply from HWT Clinic
Communication was great before
Communication was great before, during and after the procedure. Traveling was effortless and the procedure was professional and smooth

Reply from HWT Clinic
Positive and highly recommended
Amazing experience. Greatly communicated before flying out and everything was at ease. Upon arriving, service provided was Superb, with all the transfers covered and a stay at a very nice hotel.
Procedure itself was flawless and easy. The team were excellent, and made the experience something which I would recommend to anyone.
Upon being taken to the airport and flying home, the information I received on aftercare was perfect. Informative YouTube videos have also been very helpful, and any questions I had were answered straight away. Been 9 months since I did my hair transplant and results coming out amazing and I can say it’s one of the best decisions made in my life. Something which I hugely thank Hugo and the HWT clinic for.

Reply from HWT Clinic
Amazing experience
Amazing experience. Hugo was always so responsive when I had questions regarding the procedure & trip.
The work done to my head was excellent everything went smoothly and the staff were friendly and I just had an all-around great experience.

Reply from HWT Clinic
Recently used HWT
Recently used HWT, the airport/hotel/clinic ransport service and hotel were very good standard. The team in the clinic are all friendly and professional.
Hugo responds to any text messages I send with 5 mins, very impressed.
Ensure you book a checked in bag for aftercare treatment pack on the flight home, there's alot of liquids. :)

Reply from HWT Clinic
It was a positive and satisfying experience. 🙂
I recently had a hair transplant operation, and I couldn't be more pleased with the entire experience. From transportation to the operation and post-care, everything was seamless. A special thanks to Mr. Uğur for his assistance and thorough answers, both before and after the procedure. Overall, it was a positive and satisfying experience.
Pour ceux qui viendraient de France comme moi pour l’opération voici mon avis 🙂 :
Du transport à l'opération en passant par les soins post-opératoires, tout s'est déroulé sans accroc. Un merci particulier à M. Uğur pour son assistance et ses réponses complètes, tant avant que après l'intervention. Dans l'ensemble, ce fut une expérience positive et satisfaisante.

Reply from HWT Clinic
I had a great experience using HWT
I had a great experience using HWT. This is the second time I've been in just under 3 years to complete the full top from front too back and I have to say I'm made up. Dealing with Hugo from start to finish was easy and always there at the end of the phone to answer any questions. The day of the procedure was smooth and painless due to the sedation. The media guy is hilarious and once he locks on with his camera, good luck escaping. Overall, I wouldn't recommend anywhere else for someone looking to go ahead with it. Thanks Hugo and your amazing team!

Reply from HWT Clinic
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