HYGO Shop Reviews 

168
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

It took 3 weeks for a jersey delivery to my location for instance I thought that this was scam store but when I communicated with PayPal for a dispute they delivery my product right away thanks to P... See more

Rated 1 out of 5 stars

As yet still not delivered. No reason given. They say another 10 days which just sounds like a fob off. No helpful communications, no helpful tracking information, just says not yet collected. I am no... See more

Rated 1 out of 5 stars

Not worth 1 star tbh, awful company. Gloves need to be plugged into a power bank to work so completely impractical to use unless you want wires down each arm of whatever you’re wearing to then plug in... See more

Rated 1 out of 5 stars

The gloves need an additional power bank to stay charged, the warmth doesn't last long once unplugged. When I emailed them to ask why the charge didn't last, I got a reply stating I could purchase at... See more

Company details

  1. Sports

Information provided by various external sources

HYGO's official Shop for the best stuff. Actually cool. Actually useful. Actually fun.


Contact info

  • E Garry Ave 1740, 92705, Santa Ana, United States

  • hygoshop.com

1.1

Bad

TrustScore 1 out of 5

168 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(168)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible

Took a ridiculously long time to receive my item, which doesn’t even work, They do not offer free returns and do not guarantee a refund even after you use your own money to send the product back. Complete waste of money

May 19, 2019
Unprompted review
HYGO Shop logo

Reply from HYGO Shop

Hi Shelly,

Just tried searching our customer database for your order but was unable to locate any orders with your name. If you did order something from us and it arrived broken we would re-ship you a new product for free or issue you a full refund. We would never keep your money and sell you something that arrived broken. If you ordered a perfectly functional product from us and simply did not want it anymore we do accept returns.

Could you please reach out to us at shop@hygoshop.com or contact us here: https://hygoshop.com/pages/contact-us

Thank you,

HYGO Shop

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Rated 1 out of 5 stars

SCAM

Not usually one to write reviews but in this circumstance I feel I have to! This company is a SCAM and they will RIP YOU OFF! Ordered my item weeks ago for it to never arrive, I’ve sent multiple chaser emails and have never received a reply or a refund. They will take your money and not send you your item - DO NOT ORDER FEOM THEM

May 6, 2019
Unprompted review
Rated 1 out of 5 stars

I never received my order

I never received my order. I made multiple attempts to contact them to either get my item or get a refund and they never reply to emails, Facebook posts or Facebook Messenger messages! What a rip off! Do not buy from them!

May 2, 2019
Unprompted review
HYGO Shop logo

Reply from HYGO Shop

Hi Kaila,

Just tried searching our customer database for your order but was unable to locate any orders with your name. Could you please reach out to us at shop@hygoshop.com or contact us here: https://hygoshop.com/pages/contact-us

Will do everything I can to help.

Thank you,

HYGO Shop

Rated 1 out of 5 stars

SCAMMERS, DO NOT BUY!!!

Bought some masks back in September of last year, they still haven’t arrived and I’ve sent multiple emails and received no response. $100 down the drain. DO NOT BUY FROM THEM!!

April 26, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE

I ordered a moon light in November for Christmas and still havnt received it . I have emailed many many times and heard nothing .
Do not buy from this site .

April 11, 2019
Unprompted review
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Rated 1 out of 5 stars

I had been intruiged by the product &…

I had been intruiged by the product & have bought 2 mini ipads & paid with my hard earned money & got what was less than i expected! I got 2 mirror with apple logos & now i cant seem to get in contact with the company about a refund. They seem to have magically disappeared a soon as they recieved their funds. To whomever is doing this scam i hope you enjoy that hard earned money.

March 20, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered mini computer February 18

Ordered mini computer February 18, 2019. Received confirmation of order. February 28, 2019 received email saying item was shipped and link to track package. When I clicked on link it said store was no longer available at that time.

Less than a week later got a call from my credit card company checking on some purchases they were questioning. Turned out to not be purchases I had made but someone else had made using my card number.

Card cancelled and hassle getting mess with ongoing payments etc all straightened out. Fortunately credit Card cancelled all fraudulent charges and financially I'm not out except for cost of mini computer (apx $41) but angry and frustrated about getting burned.

Has any one reported to their state attorney general's fraud dept? Think I will be contacting the one here in Iowa to see if they will follow up. Will also follow up with credit card company on HYGO taking money with no delivery. See if they stand behind their 'purchase guarantee' and I can get my money back for purchase.

Sorry to anyone else that got caught.

March 11, 2019
Unprompted review
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Rated 1 out of 5 stars

Rip off

Rip off. Ordered the mini-PC through a Facebook ad and got an email from "Hygo" stating shipping from China. What I got today in the mail is a pocket mirror shaped like an Apple laptop, a novelty piece of crap worth maybe a buck. Guessing the email from "Hygo" is spoofed. Akalishop.com has disappeared.

March 4, 2019
Unprompted review
Rated 1 out of 5 stars

Scam?

In reference to mick archibald‘s post. I too paid for the so called mini PC and 1 month later, I’m still waiting for my product. I can’t contact the company I bought the PC from at all. They initially said the item has been shipped. I hope this is not a scam.

March 2, 2019
Unprompted review
Rated 1 out of 5 stars

I had seen an add of Facebook for a…

I had seen an add of Facebook for a mini computer, somehow I should have known it was too good to be true. I think that Hygo may have been scammed themselves. After some tracking of my own. I found that the tracking site shows that the shop "is no longer available" The emails that I have sent gets bounced back. and to beat all I paid for expedited shipping! Furthermore, I had paid with my Credit card! I can assume that they would only be able to make the one time withdraw, but its a kick in the pants for sure. I just want to know what are our options. Class action?

March 1, 2019
Unprompted review
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Rated 1 out of 5 stars

It's been a month now since i ordered…

It's been a month now since i ordered for a product and they only confirmed for the payment...
The rest of the other times has just been silence..
Damn

February 19, 2019
Unprompted review
HYGO Shop logo

Reply from HYGO Shop

Hi Akinola,

Just tried searching our customer database for your order but was unable to locate any orders with your name. Could you please reach out to us at shop@hygoshop.com or contact us here: https://hygoshop.com/pages/contact-us

Will do everything I can to help.

Thank you,

HYGO Shop

Rated 1 out of 5 stars

Zero customer service/Package never recieved

I placed an order for an ear wax remover for 10 bucks on January 19th. It shipped a few days later. I received one update on the tracking information for the 29th and it hasn’t moved since.

I’ve emailed 3 times in the span of a few weeks and I haven’t received a single response.

It seemed very trustworthy when I brought it, but I was wrong.

February 14, 2019
Unprompted review
HYGO Shop logo

Reply from HYGO Shop

Hi Rene,

Just tried searching our customer database for your order but was unable to locate any orders with your name. Could you please reach out to us at shop@hygoshop.com or contact us here: https://hygoshop.com/pages/contact-us

Will do everything I can to help.

Thank you,

HYGO Shop

Rated 1 out of 5 stars

I ordered my niece 2 food pacifiers…

I ordered my niece 2 food pacifiers back in October. I wanted to receive them and they never came. I've emailed the company multiple times and still haven't heard anything back. I've asked for a refund but still nothing. They are truly a scam website.

February 8, 2019
Unprompted review
HYGO Shop logo

Reply from HYGO Shop

Hi Celeste,

I'm very sorry to hear that you have not received your package. According to USPS it was delivered on Nov. 6th, 2019 , was not picked up and re-delivered back to our office due to invalid address.

You can view this information here: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=LY874297910CN

"Return to Sender
RICHMOND, VA
Your item was returned to the sender on November 28, 2018 at 3:21 pm in RICHMOND, VA because it could not be delivered as addressed. "

We are certainly are not a scam and have processed a full refund for you as you requested.

"HYGO Shop sent a refund notification SMS to Celeste Burnett (+1 804-XXX-XXXX)."

If you have any other questions or concerns please reach out to us: shop@hygoshop.com you can also contact us here directly: https://hygoshop.com/pages/contact-us

Thanks!

Rated 1 out of 5 stars

Terrible stay away protect your money

Updating my previous review. Now January 29 no response from emails i sent no product received no refund i requested. Slime ball company. Scammers..just lost 34.00 never again will i order from this so called company. My next option is to contact THE BETTER BUSINESS BUREAU....

January 29, 2019
Unprompted review
HYGO Shop logo

Reply from HYGO Shop

Hi Tom,

I'm very sorry to hear that you have not received your package. According to Canada Post it was delivered on Feb 22, 2019

You can view this information here: https://www.canadapost.ca/trackweb/en#/search?searchFor=LM489508375CN

"Feb. 22 12:03 pm
Delivered
Peterborough, ON.

We are certainly pride ourselves on great customer service and want to make sure that you have received the item you purchased from us. Please follow up here or reach out to us: shop@hygoshop.com you can also contact us here directly: https://hygoshop.com/pages/contact-us

If your package did not arrive and Canada Post is reporting the wrong information to us. We will gladly re-ship you another package free of charge.

Thanks!

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