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Rated 3 out of 5 stars

I haven’t received my package, it’s been almost a month and the tracking number still shows no updates. HULUS definitely doesn’t offer a reasonable post-sale experience. It’s a pity because you guys d... See more

Company replied

Rated 1 out of 5 stars

Gave email address to put through an order to see what shipping to my country would cost. Have since emptied cart, but receive an email every day to “complete purchase”. Deleting from my cart doesn't... See more

Company replied

Rated 5 out of 5 stars

Truly amazed. The skateboards are beautiful and of great quality. I was a little skeptic about buying online, but took the chance and definitely don’t regret it. Hanging was easy enough thanks to the... See more

Rated 3 out of 5 stars

The actual skateboards are great but the mechanism to hold them up doesn’t work well. We bought 6 boards a year ago and over the last year 2 have fallen off the wall at the part where there is tape th... See more

Company details

  1. Decoration and Interior Design Store

About HYLUS

Written by the company

HYLUS is a digital contemporary art gallery, showcasing the latest art trends into uncommon art pieces. We are experts in Acrylic Glass with 30+ years of experience in the industry. Craftsmanship is an essential cornerstone upon which we pride ourselves on and customer satisfaction is how we assess and ensure we maintain this belief.

Contact info

3.6

Average

TrustScore 3.5 out of 5

208 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with hylus

Great, high quality products which arrived quickly and safely packed.

I had a question about a product before purchasing it and got such a friendly and fast response by the customer service.

I also think the service after purchasing the products needs to be appreciated. Got an email with full instructions on how to hang up the boards on the wall.

Great job! I would always choose hylus again.

May 13, 2021
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Rated 3 out of 5 stars

They should give you real advise and…

They should give you real advise and observations for personalized designs. If me as a customer send the design and it has a flaw, and I’m paying for that personalization experience you shouldn’t just asume that your work is over since your dont have to design it. A quick heads up as an expert designer could prevent production flaws

April 26, 2021
Rated 5 out of 5 stars

A+ Service

I never write reviews, but from the time of Purchase to calling customer service for Additional wall mounts, I have recieved 5 Star service. Will be getting more items soon.

April 24, 2021
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Rated 5 out of 5 stars

Skate the Wall!

Love your products. It looks fantastic, and I was able to hang it without a problem! It truly stands out in my home!!

April 19, 2021
Rated 1 out of 5 stars
HYLUS logo

Reply from HYLUS

Hi Debbie,

Thanks for your valuable feedback.

I've had a look in the system for you and could see that we've tried to contact you numerous times from our Customs email address, but didn't get any response.

We'd love it if you could let us know what you'd like on your custom design via replying to our emails at your earliest convenience.

Kind Regards
HYLUS Team

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Rated 5 out of 5 stars

I was a little skeptical at first about…

I was a little skeptical at first about ordering these boards but I’m so glad I did!
When they came in they were a lot nicer than I could imagine.
I get a ton of complements about the art on my wall.

Definitely recommend getting a piece!

April 13, 2021
Unprompted review
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Rated 5 out of 5 stars

LOVE IT!

Absolutely love the skateboard art I received. Awesome product and A+ customer service. Really great quality and looks amazing in my living room.

March 25, 2021
Unprompted review
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Rated 5 out of 5 stars

Great service!

Great service from the customer service representative. It was very personalised. They kept us notified the whole way from when we ordered until after our items arrived. They sent us videos to help us hang out items

March 19, 2021

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