Hypnos Beds Reviews 

I am delighted with my recent Hypnos mattress. It is extremely comfortable and the quality is what I would expect from such a renowned company as Hypnos, who have a great pedigree. An excellent purchase, very pleased.

Bought through Bensons for beds. Excellent experience throughout. Friendly, informative staff, no pressure. The bed arrived on time as promised and has been a delight to sleep in ever since. It is super comfy and very easy to maintain

What can I say, ordered a king emperor mattress just over a year ago through Furniture Village only to realise it had dipped and is now faulty as per FV's technician! Suprise suprise, my mattress is now discontinued by Hypnos, so their solution now is to offer me a "replacement that is deemed of a similar level". Definitely not bearing in mind that I can find the offered replacement uncomfortable in store (which I did). Too much for their 10 year warranty on their mattresses. Very poor indeed. 1st and last purchase! Just want my money back at this point! Everyone, beware!

I recently bought an adjustable bed from HSL, with a Hypnos mattress. The mattress contains British Wool which impressed me. It is the comfiest mattress I have ever owned and is made to give with the adjustments of the bed. I also find the mattress warms very quickly in the cooler weather.

I have had nerve pains in my shoulders and back for a very long time and since i have been sleeping in my new mattress it eases my pains and it is so so comfortable and lovely to lie on.i am so glad i bought it .

**Disappointing service from Hypnos – unable to obtain basic mattress specifications**

We recently purchased a Hypnos Crystal mattress from Furniture Village for £2,831. We had originally intended to wait until Black Friday, but were persuaded to purchase sooner after being assured that any price reduction, or a cheaper like-for-like mattress elsewhere, could be price-matched. This was subsequently confirmed in writing.

As the Crystal is exclusive to Furniture Village, identifying a comparable mattress requires technical specifications from Hypnos.

My partner, a returning Hypnos customer, telephoned the manufacturer requesting this information. After an unhelpful response, he was advised to put his enquiry in writing to Customer Experience. He did so several days ago and has received no acknowledgement or reply.

Furniture Village is now asking us to obtain the spring count and GSM of the fillings from Hypnos — the very information we have been trying to obtain.

With Black Friday promotions underway and delivery approaching, we are concerned that the opportunity we were expressly reassured about when purchasing is becoming impossible to exercise.

We simply want Hypnos to provide the relevant specifications and identify comparable models, so that we can establish whether a genuine like-for-like price comparison is possible.

It is particularly disappointing given my partner's previous excellent experience with Hypnos. We would appreciate an urgent response from someone able to resolve this.

Cotton Origins 6 - perfect blend of firmness and soft cosseting. 1 star deducted because one of the fluffy 'tufts' that holds a spring in place is too intrusive. Weird as all the rest are ok.

My old mattress was firm, as I had believed that to be the best surface to sleep on.
However it had got to the point that I was taking paracetamol at nighttime, just to get to sleep.
I am so glad I decided to ditch the old & purchase a new Hypnos bed.
I got it from Roger’s of York. The staff could not have been more helpful & guided me through an extraordinary selection of mattresses before advising the perfect one.
It just happened to be the softest in the shop!
I am so very pleased & happy with the product. I now have a great nights sleep, sinking into the bed rather than stretched over the top of it. No more painkillers!

Bought this mattress after buying a very unsuccessful one which dipped after 2 weeks. This Hypnos mattress is without doubt the most comfortable mattress we have ever slept on we chose a firm support and it is everything that we hoped it would be. We've had wonderful night's sleep since purchasing

So happy with our new mattress. A quality product, really well made.
It is so comfortable and has made a huge difference to our sleep quality. No more aching backs and hips in the morning as the mattress supports so well.
Handles on all four sides make turning and moving the mattress easy.
Worth the extra money to have a good night's sleep.

We bought a Hypnos mattress 13 months ago and it has collapsed on one side. The mattress cost £2450. We turned it regularly in line with retailer recommendation and despite this it collapses in the same place. The result is the collapsed area affects both sides on turning. It is impossible to sleep on. Furniture Village say the filling has separated and that this is due to how the mattress was being used. We are now in a fight with them to get a replacement. Our research suggests that separation in the r filling is a manufacturing defect not a defect caused by use. We expect to take the retailer and Hypnos to court based in th h er ir appalling conduct thus far. Very disappointed by he whole experience.

Choosing a bed was such a difficult and time consuming activity, however it was a great decision choosing a local company which was influenced by customer feedback and the variety of products available. The ability to test and replace for an alternate if not 100% satisfied, provided additional peace of mind as uncertain whether a softer mattress was required. Able to visit showroom and manufacturing site which enabled a better comparison from the variety of comfort levels available. Able to demo them all without being hassled and was able to spend at least 1hr deciding. Staff were kind and helpful. Eventually bought from the initial local reseller the model initially tested at, Beds-R-Us in Hemel Hempstead, He was brilliant, very knowledgeable and was extremely helpful, it was a great pleasure to eventually do business with him. It's been a while since waking up after a good night sleep and its great that this is now the norm. Had heard of issues with odour but none were experienced. Workmanship is good with solid double stitched handles making it easy to turn despite the weight. Make no mistake, the chosen item is a heavy one requiring 1 strong and fit individual or 2 reasonably able persons to lift and flip it. Other companies had cheaper and more expensive - the one chosen wasn't cheap in comparison but worth the price even though Hypnos had more expensive ones available. Decided against a built in topper to avoid any sagging issue that appear to be inevitable as these types don't require flipping. Had to turn or flip it very 2 weeks which more regularly than had initially expected throughout the warranty period but now in the seasonal turn and flip cycle. Item was delivered following a specified lead time and was delivered within that period and at the agreed time, with a free of charge protector to support the exchange warranty. Removal of the old mattress was taken care of without issue by placing the old in the plastic of the new. The removal team were careful and courteous removing shoes before entering. The 5* rating is based on the whole experience and assumes that the mattress lasts for the guaranteed period - no issues at all so far but have only had it for 6 months.

I bought the mattress with the bed and assume it will be the correct one for the electrically operated base. Only time will tell.
I have slept on this make of mattress at Premier Inns and woke up with my back in reasonable condition. I was sorry to see that they have changed their supplier.

We did a blind mattress comfort testing session at John Lewis to find a new mattress and we both decided on the Hypnos Mattress. After 3 months of use our sleep has improved and I am no longer suffering with lower back discomfort which I was before.
The mattress was on the expensive side but how much value do you put on your health and wellbeing.

Best bed/mattress I have ever slept on. Always try and stay at hotels that use Hypnos. Quality is amazing and so comfy. Only downside is you don’t want to leave your bed!

Bought my first Hypnos mattress earlier this year, wow what a difference in my sleep.
Would definitely recommend this product to others.

Beautifully made mattress and topper, and more importantly, very comfortable. It seems to be keeping its shape, we turn it every time we change the bedding. During the recent very hot weather we didn't feel uncomfortably hot as we did with other mattresses. It wasn't cheap, but so far it's been worth every penny.

Really pleased with our new mattress. Good quality. We bought a Medium Firm with a mattress topper and it is great. I would say it is slightly firmer than we expected and next time we would choose a Medium for a softer feel.

Despite a few early problems that were all quickly dealt with. Our new bed is very comfortable and helps greatly with my osteoarthritis.

I think my experience is summed up by saying 'you get what you pay for'. I cannot pretend that the purchase was nothing less than a capital investment for my budget, but I am reassured that it is a comfortable and quality made product that will last for many years to come.