Hyundaielectronics Reviews 236

Zero customer service. I got washing machine from store it is not working. Multiple times I called service person. But not responding. Please don't buy anything from this company. Very bad experience. Please don't buy anything of hyundai home appliances.

I had aterrible experience

Very bad experience with Hyundai 55” TV from Kanz app
I bought a Hyundai 55-inch TV from the Kanz app. The TV arrived broken and missing important parts — the stand, the remote, and the warranty card were all gone. It looks like someone did this on purpose to get rid of a damaged TV.

I contacted a man named Essam Sakr from the company. He told me the TV would be replaced the next day, but when I asked again, he said there would be no replacement.

This is not acceptable. It feels like a scam. I will not stay quiet about this. I will report it to all the official authorities, and I will also contact Hyundai’s main office to let them know about what their agent in Egypt is doing.

Helpfull and friendly contact.
People really tried to help and solve the problem we had.

I have very bad experience with their service, I have purchased a Airconditioner, and chasing these guys from last few days to get service of AC, they saying me everyday same thing that it will done tomorrow and tomorrow, at the end I have to spend my own money to get service from outside, they are laying me from last couple of days. So I would never suggest their products to anyone because it's not assured that you will get claim of guarantee or warranty.

Great and prompt service. Could not be better in any way.

The employee I contacted listens well, responds quickly and thinks along until a suitable solution is found. I experienced the contacts as very pleasant.
In general, if all customer care employees would be as customer-friendly as Florian, consumers would be a lot less frustrated and much happier.

After contacting the Hyundai service center, we were very pleased with the communication and attitude.
Thank you very much to your team for such high quality standards!
The result exceeded all our expectations!

Had technical issue. Contact and response via email in one days time. Problem has been solved as soon they were able to. No costs charged.

Thank you very much. Tha Smartwatch is non connectes and my son is realliy happy.
Thx again

Act very purposefully and very professional.
Straight to the point and do what they promise. Very pleasant email contact.

Quick response to questions via email.
Good and friendly reply. Definitely recommended.

Ronny

(Stijn Thnx)

Speed of reply. Efficient answer

Hyundai Home App stopped working, had to wait for an update.
Kept well informed by email from one of the employees (Stijn). Many companies can take an example of this.

Very helpful and fast responses from Hyundai customer service regarding problems with a subwoofer.

Friendly people who really try to find the best solution to your problem.

The Hyundai Smartwatch home is easy to use and offers a lot for a low price;

Something from my Hyundai soundbar was broken and I asked if I could buy the Part. IT was't for Säle in the Shop and the send me the Part for FREE.

The fast and honest reaction was great - helpfull. I could buy the right gong in addition of our doorbel