I2ioptometrists Reviews 334

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, making every interaction pleasant and informative. People frequently highlight the outstanding service, noting the efficiency, thoroughness of eye tests, and the personalized attention received. Consumers are also very satisfied with the product selection, finding a great variety of high-quality frames and lenses. The overall user experience, from the moment they walk in to aftercare, is described as welcoming and comfortable, with many appreciating the absence of high-pressure sales tactics.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the first-class and exceptional... See more

Product

Customers had positive experiences with the product. Reviewers consistently praise the top-quality frames and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the staff's attentiveness and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the professional and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stephen is a top rate optician who explains exactly what is required. The other staff are hugely knowledgeable and accommodating. The range of frames on sale are top quality. The shop is well worth... See more

Rated 5 out of 5 stars

Mikey is an actual star as is the rest of the team at I2I. They have such an impressive selection of Brands here and their varifocals are just amazing. The staff can't do enough for you and mak... See more

Rated 5 out of 5 stars

My Go-To company for glasses and sight tests for many years now and I don't expect that to change in the years to come. Stephen, their optician, is both professional and friendly taking me through al... See more

Rated 5 out of 5 stars

Very helpful and professional team. After my eye test there wasn't the usual big sell but a patient and informative consultation on what i wanted, what i thought looked good and keeping within my budg... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

334 reviews

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Rated 5 out of 5 stars

Top Optician in Glasgow

Stephen is a top rate optician who explains exactly what is required. The other staff are hugely knowledgeable and accommodating. The range of frames on sale are top quality. The shop is well worth a visit

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

My Go-To company for glasses and sight tests

My Go-To company for glasses and sight tests for many years now and I don't expect that to change in the years to come. Stephen, their optician, is both professional and friendly taking me through all the equipment used to test my eyes and sight and he is complemented by their floor staff who have fantastic knowledge of the frames that best suit myself taking into account my prescription requirements. 5 star company in all departments ♥

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Friendly

Friendly, fast and very professional. Staff were excellent and Stephen,as usual, was first class.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Simply Incomparable Opticians

From the finest Optometrists to Sales Personnel, I find the staff at i2i Howard Street, incomparable. The selection of glasses, the care and attention across all aspects, the range of glasses and the time they take so that you get exactly what you need is exceptional

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy and excellent service

I always receive excellent service from i2i. They are friendly yet professional - from the careful and thorough eye checks to the guidance on eye wear, I always feel in safe hands. Great company.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

First class service always

I've been a loyal customer of i2i for many years. I was a customer at their first branch in Finnieston, now at Howard Street. One reason I've stayed with them all these years. Quite simply, they're top of their game. I always receive the best care and first class service. I'm always made to feel very welcome and so well looked after. I can't recommend them highly enough.

February 27, 2026
Unprompted review
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