ibizavapeclub.com Reviews 

661
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Satisfied customers consistently praise the exceptionally fast delivery service across the board, noting that their favorite flavorful e-liquids and classic tobacco products always arrive safely the very next day without encountering any problems. People frequently highlight the friendly and highly efficient support team, mentioning that any product queries are handled promptly and online purchases remain remarkably simple to complete successfully every single time. However, some people mentioned occasional issues, such as website ordering difficulties when selecting larger product quantities or experiencing unexpected delivery delays linked to recent courier changes.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting consistently reliable and speedy... See more

Service

Reviewers highlight positive aspects of service, consistently noting efficient and reliable experiences.... See more

Order

Customers had positive experiences with order processes, consistently reporting reliable service and quick... See more

Product

Customers consistently note positive experiences with product, highlighting smooth vape liquid and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well received at clinic and procedure went well. Nursing and pre-op attention great. Food good. All staff very attentive especially Julie who looked after me throughout. Thanks.

Rated 5 out of 5 stars

Great service arrived the next day. Website needs sorting out, every time I order, it finds it difficult to accept the number of products bought. Also says Amex is accepted but cannot use it!

Rated 5 out of 5 stars

I’ve never been let down by Ibiza vape I’ve usually got it the day after ordering and have nothing but praise for ur products

Rated 5 out of 5 stars

I buy of these guys alot and they never let me down. Great service, quick delivery always on time and if I ever have any queries the guys are quick to respond and get it resolved. Would definitely rec... See more


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Ibiza Vape Club is a UK company delivering the highest quality vaping products. Keeping our customers happy and safe is our number one priority. Our premium E-Liquids are all manufactured and tested in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

661 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(661)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

If your regular supplier stops supplying, look up this site - good value & service

I went to buy this product which I discovered at Tesco Extra in Blackpool but, it seems that they will no longer stock flavoured e liquid ( other than tobacco & menthol ), the alternative being " pods" which are really high in nicotine content & since I'm proud of myself for giving up cigarettes by gradually lowering my nicotine requirements from 18 to 6 mg I'm so disappointed that my regular supermarket won't continue to support me with this.
So, I looked you up & ordered my mixed berry e liquid which was with me very quickly - extremely grateful for this service.

June 7, 2024
Rated 3 out of 5 stars

I paid for next day delivery

I paid for next day delivery, I ordered on Monday did not relieve till Thursday PM

June 1, 2024
ibizavapeclub.com logo

Reply from ibizavapeclub.com

Hi Kevin,

Many thanks for your review.

Apologies for the delay in receiving your parcel caused by Parcel Force.

As advised via email, we have arranged refund of the delivery charge.

Kind Regards
IVC Customer Service

Rated 1 out of 5 stars

I ordered on a thurs and paid extra for…

I ordered on a thurs and paid extra for next day delivery, but didn’t receive my items till the following tues

May 16, 2024
ibizavapeclub.com logo

Reply from ibizavapeclub.com

Hi,

Apologies for the delay in receiving your order. I have contacted you directly via email to discuss.

Kind Regards
Ibiza Vape Customer Service

Rated 3 out of 5 stars

Terrible flavour

Had a disposable vape from a shop that is made by ibziavapeclub. The flavour is terrible. Been using elf bars and this is the first alternative I've had. Not impressed. Literally can't taste blueberry at all. Will be going back to elf until my new mod arrives. Been asked for more information but not been asked what information.updated 1/06/24 Now being threatened my honest review will be removed. Careful clearly remove reviews they don't like which cancelled the point of reviews

May 29, 2024
Unprompted review
ibizavapeclub.com logo

Reply from ibizavapeclub.com

Dear Holly,

Thank you for sharing your feedback with us, and I’m really sorry to hear that you didn’t enjoy the flavour of your vape.

I’ve had a look into this, but I can’t seem to find any record of your purchase through our store, as you’re showing as an unverified customer. This could mean that the product
was purchased from a third-party retailer, which makes it a bit tricky for us to confirm the exact product and provide the support we’d like to.

That said, we always want to ensure our customers have the best possible experience, so if you have any further details, feel free to reach out directly and we’ll do our best to assist you.
Rest assured, we take all feedback seriously and never remove reviews unless they violate platform guidelines.

Thanks again for your honest review, and please don’t hesitate to contact us if you’d like to discuss this further.

Warm regards
IVC Customer Service

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