Ibraheem Toy House Reviews 126

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Arrived promptly, in extremely good condition and well packaged. Daughter very happy. Thank you

Rated 5 out of 5 stars

Placed an order for the little explorer magazine bundle, wasn't sure when I'd recieve it. I then emailed the customer service at Ibraheem Tous House and they've kept me informed about when I shall ex... See more

Rated 5 out of 5 stars

Ordered three items which looked better than the online pictures and were exactly what I was after. Delivery came as expected and all in all a smooth process. Definitely will be using Ibraheem Toy Hou... See more

Rated 4 out of 5 stars

I absolutely love the Islamic play mat/gym, its perfect for my little 4/5month son hamdulillah. The quality is amazing and feels luxurious. Its a very well made, high quality product. The music bo... See more

Company details

  1. Toy Store

Written by the company

The worlds leading online Islamic toy store for Muslims, committed to reaching Muslim families across the world with Islamic toys and products for Muslim children. Find Islamic books, toys, Arabic dolls, pillows, electronics and much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Arrived promptly, in extremely good condition and well packaged. Daughter very happy. Thank you

October 13, 2022
Advertisement
Rated 1 out of 5 stars

Poor customer service

Poor customer service. I purchased a pink Quran cube on the 25/7/22. The payment was taken out of my account but was not notified that the item was no longer available. The product was shown to be available on the site! I received no communications informing me of this, only when I had queried my order via email, they responded to let me know. To summarise they took payment from my account and would have gladly kept the sum, had I not chased the order. Also the executive staff claims that an email was sent out to me notifying me of the issue, which is FALSE. I always check my inbox INCLUDING junk everyday!

August 5, 2022
Rated 5 out of 5 stars

Placed an order for the little explorer…

Placed an order for the little explorer magazine bundle, wasn't sure when I'd recieve it. I then emailed the customer service at Ibraheem Tous House and they've kept me informed about when I shall expect my parcel.
Thanks for the nice magazines and good service.Keep it up and May Allah bless you all.Thanks

July 10, 2022
Rated 1 out of 5 stars

Not good at all because didn’t received…

Not good at all because didn’t received it yet and didn’t get any date when will it be delivered so I am very very disappointed and will not recommend anyone to order from this site

May 15, 2022
Ibraheem Toy House logo

Reply from Ibraheem Toy House

Salam, we are very sorry to hear that your order didn't arrive. We had dispatched your order on time and our support team had chased this up with the courier. Meanwhile a refund has been issued to you.

Our sincere apologies for any inconvenience caused.

JazakAllah Khair
ITH

Advertisement
Rated 5 out of 5 stars

Definitely recommend

Very happy with my purchase, there was a mix up due to manufacturers error but it was delt with straight away, excellent customer services, Many thanks
Z.Ali

January 24, 2022
Advertisement
Rated 5 out of 5 stars

Excellent service

Supportive and helpful customer service. The order was shipped within a reasonable time frame due to the holidays. Communication was clear and effective.

January 6, 2022
Advertisement
Advertisement
Rated 5 out of 5 stars

Amazing

Amazing service loved the Qurans, the perfect present to gift someone at an affordable price and beautiful layout

December 1, 2021
Rated 5 out of 5 stars

Lovely fast service

Very fast and efficient delivery nicely packed and just in time for my precious daughters gifts she loves it ma shaa Allah

November 23, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look