While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allo... See more

Rated 2 out of 5 stars

Well let's start from the beginning, I had to call back a few times to see whether you people had received my information, and yes you had. And I was told that I would definitely get a call within 24-... See more

Rated 5 out of 5 stars

Friendly staff that actually listened. When trying to find a home and land packages most calls try touting a box, this one didn’t and actually understood our situation and tailored advice accordingly... See more

Company replied

Rated 5 out of 5 stars

Swapna was extremely helpful in listening to my needs and advising then sending me homes that met my requirements. Thanks Swapna - great job in service and making this complicated journey a much e... See more

Company details

  1. Real Estate Agency

About iBuildNew

Written by the company

Search, Compare, Build. The most new home listings in Australia. Let iBuildNew connect you with the right builder.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

901 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

response was immediate

response was immediate, connecting to the builders were prompt as well.

February 19, 2025
iBuildNew logo

Reply from iBuildNew

Thats fantastic! Glad we could help get you that much closer to finding the right builder and home design for you!

Rated 5 out of 5 stars

I spoke with Vasi and she was great

I spoke with Vasi, she spoke in a way I could understand, being a first time customer. Very knowledgeable.

February 25, 2025
iBuildNew logo

Reply from iBuildNew

Vasii is fantastic :) and we are so pleased she was able to assist with your new build journey.

Advertisement
Advertisement
Rated 5 out of 5 stars

Friendly and informative

The consultant was friendly and informative, and although I was only in the research phase, she assured me that it was no problem at all to be connected to the service to learn more.
I have worked in sales for over two decades and recognize when someone is genuinely there to help you with your problem.
I recommend using the directory as a springboard into buying/ building or simply in planning for future goals.

January 16, 2025
iBuildNew logo

Reply from iBuildNew

So pleased that you have found the service provided by iBuildNew so helpful in your research. Our team of New Home Advisors have decades of build related experience, so you have definitely come to the right place.

Rated 4 out of 5 stars

It just early stages yet so nothing bad…

It just early stages yet so nothing bad to say

January 15, 2025
iBuildNew logo

Reply from iBuildNew

Hi Martin, Great to hear that you have had a positive experience with our team. All the best with your upcoming build, please reach out if you need any further advice or information.

Rated 5 out of 5 stars

iBuild was a good starting point to…

iBuild was a good starting point to research building options in the region. I appreciated Home Advisor, Gilda being so responsive to my query, particularly as it was during Christmas period. Gilda was able to assist with shortlisting builders in the region which saved me many hours of research. Thank you to Gilda and the team.

January 6, 2025
iBuildNew logo

Reply from iBuildNew

Thanks for your feedback Karen. Gilda is fantastic and we are so pleased her wealth of knowledge regarding new builds was so valuable during your conversation. All the best with your upcoming build, and Happy New Year!

Rated 2 out of 5 stars

Man on the phone was great

Man on the phone was great, the options of homes that I was sent were horrible

January 12, 2025
iBuildNew logo

Reply from iBuildNew

Hi Colin, So sorry to hear the home designs didnt meet your expectations. We will reach out today to have another chat and see if we can further refine your search

Advertisement
Rated 2 out of 5 stars

Not applicable

First of all, the phone rang at 11 am where I had selected Call in the afternoon, so that was a good start. Obviously keen but not really listening to what I had to say more wanted to move towards getting some sort of builder to be in touch with mereally sounded like she was on a commission if I signed with a builder I mentioned that and she assured me she was not but I’m not so sure anyhow pushy took a long time and as I said I was trying to eat breakfast when she called.

December 22, 2024
Advertisement
Rated 5 out of 5 stars

Your repredentative Gilda

Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allowef plenty of time to understand our goals and timeline. Then, she sent us information that we could use at this early stage. We will talk further as time goes by.

December 20, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look