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Rated 1 out of 5 stars

Most fraudulent company Ive ever dealt with. Please stay away from them. Paid via Paypal and it took 5 days to clear so they made me order via credit card. After 5 more days they then claimed they wer... See more

Company replied

Rated 5 out of 5 stars

Excellent and fast delivery to resolve my machine down issue. Great dealing with them but you need to know the exact part code you are looking for. Could be better if have technical support to advise... See more

Company replied

Rated 5 out of 5 stars

I am very appreciative of ICDC SRL's honest and fast working spirit. Even though I transferred the wrong money, got help very quickly to refund. This is a quality and reputable sales address.

Company replied

Rated 5 out of 5 stars

Very fast service, immediate action for order, payment, supply, price is very reasonable. We love to work with you again and again. Keep Growing and help other to grow.

Company replied

Company details

  1. Industrial Equipment Supplier
  2. Electrical Wholesaler
  3. Electronic Spare Parts and Components Store
  4. Fastener Supplier
  5. Industrial Supermarket
  6. Pump Supplier

Written by the company

ICDC Srl is an industrial B2B company serving workmates manufacturing, installing and maintaining machinery, production lines or manufacturing plants. Industrial manufacturing is our environment!


Contact info

4.2

Great

TrustScore 4 out of 5

190 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Most fraudulent company Ive ever dealt…

Most fraudulent company Ive ever dealt with. Please stay away from them. Paid via Paypal and it took 5 days to clear so they made me order via credit card. After 5 more days they then claimed they were out of stock. This was a machine down situation. When we called them out, they charged us over 100 euro in administration fee for being impolite. We lost over 6 figures in downtime. STAY AWAY. THE WORST COMPANY

April 7, 2026
Unprompted review
ICDC Srl logo

Reply from ICDC Srl

Dear Ms. Amy O.,
Customers are always right.
Professional communication must remain grounded in mutual respect and correctness: we do not tolerate insults, dishonesty, or threats directed toward our company and our staff, as such behavior is inconsistent with respectful and polite communication standards.

Despite the erratic nature of your inquiries, the ICDC team made every effort to provide support — at no additional cost — during the Easter break. We are currently reviewing the history of this case for further improvement on the management of high-conflict customer interactions.


Best Regards
Paolo @ ICDC Team

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Rated 3 out of 5 stars

Another manufacturer's product delivered than offered.

The item type was not what was requested and offered. Electrically it was the same, but mechanically there was a difference with the third (support) pin missing in a snap-in electrolytic capacitor. The manufacturer was another company. I had expected more accurate relation from the supplier. Still we can use them but have to use glue for mechanical support.

December 22, 2025
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Rated 5 out of 5 stars

fast replying to my emails

fast replying to my emails. excellent service.

December 16, 2024
Unprompted review
ICDC Srl logo

Reply from ICDC Srl

Hi, thanks a lot for your appreciation about our continuous focus on all inbound messages.
Season's Greetings,
ICDC Team

Rated 5 out of 5 stars

communication

We had clear and fast communication .

October 17, 2024
ICDC Srl logo

Reply from ICDC Srl

Hi Aleksandar,
Thanks for your comment: get a continuous flow of information about order process is part of our mission.
Season's Greetings,
ICDC Team

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Rated 1 out of 5 stars

Used motor being sold as new

We ordered a motor that was listed as brand new, that upon arrival was clearly used, with many classic signs of wear and damage. ICDC refused to acknowledge this or provide comment, despite numerous emails. In addition, the delivery was delayed due to the packaging of the motor being inadequate

September 4, 2024
Unprompted review
ICDC Srl logo

Reply from ICDC Srl

Dear Liam,
We do not accept blackmail nor threats for false or specious claims invented to get a discount.

ICDC works with dignity and respect for all people contacting us, and we take care and reply to all communications with them, including your menaces about this negative review, unacceptable.


Regards,
ICDC Team

P.S.
You were aware that shipping was delayed by 1 day because we decided to oversize the crate, ordering an even stronger customized wooden one for this net/gross 105/120 kg electric motor to be shipped with DHL Express, arriving safe at destination.

Rated 5 out of 5 stars

Excellent and fast delivery to resolve…

Excellent and fast delivery to resolve my machine down issue. Great dealing with them but you need to know the exact part code you are looking for. Could be better if have technical support to advise if unsure of part code

September 12, 2024
ICDC Srl logo

Reply from ICDC Srl

Hi Christine, Thanks for your review. Your point, noted and we are working to improve our technical support too.
Thanks & Our Best Regards,
ICDC Team

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