Most fraudulent company Ive ever dealt with. Please stay away from them. Paid via Paypal and it took 5 days to clear so they made me order via credit card. After 5 more days they then claimed they wer... See more
Company replied
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See what reviewers are saying
Excellent and fast delivery to resolve my machine down issue. Great dealing with them but you need to know the exact part code you are looking for. Could be better if have technical support to advise... See more
Company replied
I am very appreciative of ICDC SRL's honest and fast working spirit. Even though I transferred the wrong money, got help very quickly to refund. This is a quality and reputable sales address.
Company replied
Very fast service, immediate action for order, payment, supply, price is very reasonable. We love to work with you again and again. Keep Growing and help other to grow.
Company replied
Company details
- Industrial Equipment Supplier
- Electrical Wholesaler
- Electronic Spare Parts and Components Store
- Fastener Supplier
- Industrial Supermarket
- Pump Supplier
Written by the company
ICDC Srl is an industrial B2B company serving workmates manufacturing, installing and maintaining machinery, production lines or manufacturing plants. Industrial manufacturing is our environment!
Contact info
Corso Porta Nuova 53, 37122, Verona, Italy
- +39 02 2111 9843
- info@icdcspares.com
- www.icdcspares.com
4.2
Great
190 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ICDC Srl
Ciao Hendra Tri, thanks a lot for your feedback.
Best Regards
ICDC Team
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A lot faster than expected
Excellent and fast customer service. i could not be happier with the purchase. I'm lucky i found this site after hours of searching for the needed products.
January 22, 2022
Unprompted review
Reply from ICDC Srl
Ciao Anell,
Our pleasure to serve your company providing our best support.
ICDC Team
Valuable supplier of industrial parts
Valuable supplier of industrial parts. Thank You
January 1, 2022
Reply from ICDC Srl
Hi Justyna, Thanks for your feedback and our Best Season's Greetings.
ICDC Team
Reply from ICDC Srl
It's pleasure to serve our customers!
Best Regards,
ICDC Team
The product was delivered broken.
November 17, 2021
Reply from ICDC Srl
Dear Andzejs,
ICDC is at your disposal to fix this shipping or quality issue, which you are notifying to us with this message.
We are going to contact you/your company directly to get more info and the problem fixed.
Thanks & Best Regards
Paolo @ ICDC Team
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Reply from ICDC Srl
Buongiorno,
Grazie a Lei di averci scelti e felici di avere soddisfatto le attese.
Cordialmente,
ICDC Team
Reply from ICDC Srl
Ciao Yow,
Happy to serve our customers all around the world and thanks a lot for your words!
Our Best Regards,
ICDC Team
Customer service replies fast and is…
Customer service replies fast and is very helpful.
September 20, 2021
Unprompted review
Reply from ICDC Srl
Hi Tsiry, we thank you for the appreciation of our service: it is our favorite investment!
Best Regards
ICDC Team
Reply from ICDC Srl
Hi Maria,
Pleased to serve our customers at our best! Thanks for your review.
Best Regards
ICDC Team
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Reply from ICDC Srl
Hi Peter,
Pleased to have reached your expectation and thanks for your review.
Best Regards,
ICDC Team
customer service..
Adele was amazing to work with in getting a delivery issue resolved. Unfortunately, the courier lost my details but together, we resolved very quickly. Would of been 5*, but someone that I first spoke to was not so helpful and her attitude was terrible and very unwilling to help.
May 11, 2021
Unprompted review
Reply from ICDC Srl
Dear Ashley,
I apologize for the problems and work to bring our first contact in line with due standards.
Thanks a lot for your cooperation and appreciated your great words for Adele's attitude, she is doing a terrific job.
We look forward to serve your company soon again,
Paolo @ ICDC Team
we had a problem and icdc had the…
we had a problem and icdc had the solution
PLUS perfect service with fast and friendly excellent communiction.
happy to found icdc
April 30, 2021
Reply from ICDC Srl
Hi Stefan
I apologize for the inconvenience and I am glad you appreciated our timely solution.
Our Best Regards,
ICDC Team
Very quick delivery !
April 11, 2021
Reply from ICDC Srl
Hi Masanori,
High speed is our trademark!
Thanks for your review.
ICDC Team
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Great service and fair price
January 28, 2021
Unprompted review
Reply from ICDC Srl
Ciao Abdelatif,
Your comment is highly appreciated, thanks for your review.
Best Regards and Stay Safe,
ICDC Team
Super fast delivery and good…
Super fast delivery and good communication with the supplier. We will certainly do more business with this company.
December 14, 2020
Unprompted review
Reply from ICDC Srl
Hi Chair,
Thanks for your words, highly appreciated.
Always available for your enquiries and new business opportunities,
ICDC Team
Excellent service
November 20, 2020
Reply from ICDC Srl
Good morning Kayleigh,
Thanks a lot for your review.
Looking forward to serve your company in the future.
Best Regards
ICDC Team
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Great help and prompt delivery.
November 19, 2020
Unprompted review
Reply from ICDC Srl
Thanks Alister, behind all this web/techy etc., at the end we are people working to provide our best service and words like yours help us a lot!
Thanks again,
ICDC Team
How many year of part in ex-stock ?
Ok for fast shipment but part I'm not sure how many years of this part stock ?
October 22, 2020
Reply from ICDC Srl
Hi Kawin,
We are glad that you appreciated our speed.
"Years", thanks because it offers me the opportunity to share a few numbers: nowadays only 50% of the stock of our property is currently online, exceeding 6m € of value and it increased by 1,2 m € in October only.
We work hard to be here for long!
Thanks & Best Regards
Paolo @ ICDC Team
Great service
Great service, order quickly processed and shipped over weekend, parts well packaged and secure.
October 19, 2020
Reply from ICDC Srl
Good morning Angus,
Thanks for your feedback, we hope to see you soon in our ecommerce to provide a sign of our processes consistency as well.
Best Regards
ICDC Team
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