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Ice-shop Reviews 5

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TrustScore 2.5 out of 5

2.5

Business Services
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Company details

  1. Business Services

Information provided by various external sources

Matériel frigorifique aux meilleurs prix, avec une livraison gratuite. Ice shop est votre partenaire en matière de technologies de réfrigération.

Contact info

  • Rue Chaffette 10, 4032, Liège, United Kingdom

  • ice-shop.be

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

This is the worst website ever!!

This is the worst website ever!!! The promise 1-3 days deliver and it turned out to be 3-4 weeks. When you call customer service they put you on hold for more then 35 min because they dont want to talk to you and when they do they dont know anything!! Dont fall for this!!

August 28, 2025
Unprompted review
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Reply from Ice-shop

Hello,

We are truly sorry for the inconvenience you experienced. Please allow us to clarify: the 2–3 days mentioned on our website refers to the shipping process (preparing and dispatching your order), not the full delivery timeframe. Delivery itself can unfortunately take longer depending on the carrier and destination.

We understand how frustrating this must have been, and we sincerely apologize for any confusion caused. Our customer service team is here to assist you, and we will continue working hard to improve both our communication and service.

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