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icecasino.com Reviews 922

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the wide selection of games and the user-friendly website, noting that the games run smoothly. Many people highlight the excellent customer service, describing the support team as responsive, quick, and always available. Reviewers also frequently mention fast and smooth deposit and withdrawal processes, along with generous bonuses. However, some customers have expressed dissatisfaction with the payment process, citing issues with delayed withdrawals, funds not appearing in their accounts, and accounts being blocked without clear reasons. A few other people also felt that the bonuses were not as frequent or as generous as expected, and some found the wagering requirements to be challenging.

What people talk about most

Payment

People report ambiguous experiences with payment. Many customers praise the fast payouts, quick withdrawals,... See more

Product

Consumers find the product to be positive. Many reviewers praise the large and great selection of games,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the support team for being... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise the site's... See more

User experience

Users describe positive interactions with the user experience. Customers consistently praise the platform for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend it. A wide selection of games and payment methods. Verification is smooth. Contacting support is also very easy and efficient. If you haven't played at IceCasino, you should give it... See more

Rated 5 out of 5 stars

The most best casino I’ve had a very good experience with ice.Casino so far. The site is user-friendly, deposits and withdrawals are smooth, and the selection of games is excellent. I also appreciat... See more

Rated 5 out of 5 stars

Ice Casino has a huge selection of games to choose from, some of the games the casino hosts even pay out sometimes. From a scale of 1 to 10 I would rate it a 7, there are casino's that give you a bett... See more

Rated 5 out of 5 stars

In my opinion this casino is the best one because it's not hard to win here like on other ones. Also there is so many , many great games to choose, the site looks very nice and smooth. I do have a lot... See more

Contact info

4.2

Great

TrustScore 4 out of 5

922 reviews

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Replied to 68% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Big viriaty of games and works SUPER, but the customer-support are slow and almost non-existing.

The only bad thing to say about Ice Casino is about their Support. The supporters can't add bonus or spins if needed to. Every time I contacted them they could not answer or fix the problem, and they sent the case to an other, and they would get back to me on mail.. Typically they would reply the next day and sometimes would not reply even though they said that they would... I really don't understand why have supporters who can't take action... They are seriously useless if they can't do anything about the problem or the or if they have to ask their "boss" for advice or permission on Everything. Give them permission to think by them self and permission to handle the cases instead of sending it forward.

August 30, 2024
Unprompted review

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