Icestork Reviews 

188
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I ordered a sweatshirt got a tracking number in about 2 days but tracking is a joke gives you no information no estimated delivery date no location nothing, I’ve emailed them about 10 times to ask abo... See more

Company replied

Rated 1 out of 5 stars

I ordered a LARGE sweatshirt for my husband for Christmas. It took about a month to receive the product. Unfortunately, the sweat shirt was too small and the sweatshirt is more like a extended medium.... See more

Company replied

Rated 1 out of 5 stars

The mug was packed in a cardboard box. No packing material, no padding. Unsurprisingly, the mug was smashed. A remarkable indifference to customer service. There is NO WAY that anyone could expect a... See more

Rated 5 out of 5 stars

Best store ever , I buy two hoody’s white Mariah Carey print shortly befor Christmas for schopping to Germany ! They came very shortly but by one was the print forgot ! But one or two very friendly cu... See more

Company details

  1. Printed Clothing Store
  2. also in
  3. Clothing Store

Written by the company

Find and get your things on our store: t-shirts, sweatshirt, leggings, tote bag, drinkware and more, Icestork - Made For You.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

188 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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1.7

All reviews

(188)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Love the graphics

received my tank top as they mentioned A great quality shirt I would have gave it a five-star if the if the tank top looked more feminine.
Definitely will order from them again I love the graphic on March Girl tank top

March 1, 2018
Unprompted review
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Rated 5 out of 5 stars

Walking Dead Shirt

Love the quality of the shirt & fits perfectly. Sizing is right on the money & details are better than expected. Would recommend this product to anyone interested,. Delivery was right on time - would recommend this website to anyone.

February 3, 2018
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Rated 5 out of 5 stars

Icestork’s site was user friendly & …

Icestork’s site was user friendly & easy to search, great CS responses post purchase, I received my product quickly. The product is well made, print quality is great, Icestork has won my loyalty. Thanks for being a Customer caring company!

January 6, 2018
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Rated 3 out of 5 stars

Too slow

Too slow, didn't know the status of my order felt like i just gave you money and needed faith. Glad it wasn't a scam, your store seems really nice. Might give another chance when not the holidays to compare experience i know holidays are hectic

January 3, 2018
Unprompted review
Rated 1 out of 5 stars

I placed my order December 18th

I placed my order December 18th, today is January 1st and my son still hasn't received his sweater! I still have not even received a tracking number. I paid an extra $25 for faster delivery!! What a joke! I will never shop here again! I would encourage anyone thinking about using icestork to try and find another site! This has been the worst online purchase I've ever made!!

January 1, 2018
Unprompted review
Rated 1 out of 5 stars

Item never came in

Item never came in
Reply very slowly
Only claimed to offer half refund
Never got my refund either
So regret for using their service
Totally waste of money and time

December 28, 2017
Unprompted review
Rated 1 out of 5 stars

Order arrived broken - owners don't respond

I ordered two mugs for holiday presents. They arrived as two boxes inside one larger box. I could tell even without opening them that one of the mugs was broken - mugs should not make jingle noises! I wrote to the company to find out how best to proceed and received no response at all. NOT a good way to run a business!

December 27, 2017
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Rated 1 out of 5 stars

Wrong shirt received and no response from customer service

I ordered a shirt for my niece for Christmas. I ordered it towards the beginning of December so as to have it before the holiday madness. It took over a week to receive the shirt, and when received, it was the wrong shirt! The only to way contact Icestork is to submit a message to them on their website, which I promptly did that day. I asked them to overnight the correct shirt. It has been almost a week, and I have yet to receive a response. Now I have to purchase a gift card for my niece so that she has something to open when everyone else does (name drawing for our BIG family gathering), and I don't know if I will get any resolution.

December 23, 2017
Unprompted review
Rated 1 out of 5 stars

Save your money people and order on …

Save your money people and order on Amazon, I placed an order on Nov 20th and and put a message that I need it before Dec 8th for ugly sweater party. I couldn't track my shipping for whatever reason that didn't work. I emailed multiple times but no response til finally today a day before the ugly sweater party, I get a reply saying very sorry... This company isn't shipping from China so I don't know what is the problem, it's probably run by 1 person and is very disorganized, they definitely are not on top of thier orders, I am puzzled to how they are even in business. Seriously go to Amazon or ebay. Very ridiculous service. I don't understand how this company even survives the competition out there. I'm sure it will go out of business soon.

My Order number is 125379.

Update: They apologized once again and issued a refund supposedly, 2 weeks later, no refund. So now I am opening up a fraud case on pay-pal. This is a SCAM company!

December 20, 2017
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Rated 5 out of 5 stars

Great customer service

Great customer service. First order got lost in the mail. Contacted customer service. Great communication, sent me a new order at no additional charge.

November 7, 2017
Unprompted review
Rated 1 out of 5 stars

Complete misrepresentation of product

sweatshirt did not come looking anything like the picture. Extremely bad quality artwork, huge waste of money. Will not be purchasing from IceStork again, and will make sure to let my friends know not to trust it either. Complete misrepresentation of product

November 6, 2017
Unprompted review

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