ICL logo
Visit website

ICL Reviews 

3
•
TrustScore 3 out of 5

2.8

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(3)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

We found ICL disappointing in how they…

We found ICL disappointing in how they mismanaged their import agent on a shipment they arranged. Despite providing the correct product documentation, ICL were unwilling to help resolve the unexpected duty charges or escalate the matter for management review. Their focus was on demanding payment rather than working collaboratively towards a resolution. We expected better support and accountability from a freight forwarding partner.

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

Courier

Hi
Recently my parents sent a parcel from India. As per the tracking, the parcel has been reached the Ireland by 29 th January. The parcel was not delivered to address yet. I was able to track it initially, now I can not track it.

February 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look