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icon (formerly BeanBagBazaar) Reviews 

14,566
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and note that their orders arrive promptly and in perfect condition. Consumers often mention that the bean bags are exceptionally comfortable, well-made, and feature durable, high-quality fabric that works wonderfully for families and kids. Some reviewers were not happy with the filling process or noted that the material occasionally lost its firmness over time. A few other people also felt that the items could sometimes use a bit more filling or experienced minor unexpected issues with the fabric splitting.

What people talk about most

Product

Consumers find product to be positive, highlighting high comfort and great quality. Reviewers frequently... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive very quickly and often on... See more

Quality

Reviewers mention positive feedback about quality, praising the durable materials and comfortable design.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing orders is... See more

Service

People report high satisfaction with the service, highlighting exceptional support and quick delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality of the children's bean bag and foot stool was brilliant and was really reasonable in price. Sometimes bean bags are half empty and sag, but not the case with this....its full of filling, makin... See more

Company replied

Rated 5 out of 5 stars

We ordered the beanbag and footstool after borrowing my sisters version of both. An absolute godsend, nice and firm, great quality fabric and the backrest suports the spine beautifully. Arrived in a b... See more

Company replied

Rated 5 out of 5 stars

From start to delivery it was easy, The item arrived on time, I noticed that you have to put the separate bag of polystyrene ball in to make the chair really firm it wasn't difficult but it was a bal... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, material quality is great, and size is ideal for adult. Only minor point is I feel the beanbag could be a little bit fuller. But that’s just me. Otherwise exactly as described Up... See more

Company replied



Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Manufacturer
  5. Garden Furniture Shop

Written by the company

Comfort isn’t just the squish of a bean bag. It’s the way a cushion makes you smile when you walk into a room. It’s a perfectly arranged shelf. Or your favourite mug. Comfort isn’t just something that’s tactile, it’s emotional too. A thoughtfully chosen piece reflects you your taste, your memories, your everyday rituals. And that’s what we design for comfort you can feel, and comfort that makes you feel like you’re home.

We're a B Corp™

Written by the company

Plenty of businesses say they’re doing things the right way. We asked someone independent to come in and take a proper look at how we run ours.
We believe in making things properly, treating people well, and not cutting corners just because we can. Becoming a certified B Corp is an important milestone for us. It’s independent recognition that we’re building the business the right way, with accountability for how we design products, run our supply chain, and treat the people around us. For us, it isn’t the finish line. It’s a commitment to keep raising the bar.

FREE next day delivery ⚡

for all UK mainland customers

Get free next day delivery on your order if you're shopping from a UK mainland postcode. Exclusions apply. See website FAQs for more details.

Contact info

Beanbags, but better 🫧

Structured designs, premium fabrics, maximum comfort.

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(14,566)

1,151 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had my beanbag for just over 2 months…

Had my beanbag for just over 2 months and it’s already lost its shape and gone flat, backrest has completely gone, disappointed as when it was brand new it was the comfiest beanbag I’d ever had

August 5, 2026
Unprompted review
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hi Jake,

We are concerned to hear your bean bag has already deflated.

We will arrange for a free top up of filling to be delivered to you by Monday at the latest. Please contact our Customer Experience team with any questions.

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great product that arrived promptly

I ordered the bean bag and it arrived promptly. What was good was no plastic as it was not required. My children love the bean bag and snuggle watching tv in the evening

July 29, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your children are enjoying their bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 3 out of 5 stars

Ochre corduroy bean bag

I had bought one of these bean bags, but it was the kids armchair type, and wanted another exactly the same in ochre corduroy. Unfortunately had to make do with just a normal bean bag as they don’t do the armchair one now! Which isn’t ideal having odd ones.

July 23, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Linda,

Thanks so much for your review – your feedback helps us keep improving our service and our products.
If there’s something we can do to make this a 5 star review, please let us know at sales@beanbagbazaar.co.uk.

Have a great day,
The icon Comfy Team

Rated 4 out of 5 stars

Lovely quality bean bag chairs

Lovely quality bean bag chairs but I did drop a star as it was a bit of a messy nightmare to get the beans into the bags - it is definitely a two person job!

July 24, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Don,

Thanks so much for your review – your feedback helps us keep improving.

We will pass your feedback onto our team, to help improve our product assembly process in future.

Have a great day,
The icon Comfy Team

Rated 5 out of 5 stars

Good customer service

Good customer service, great product.

July 16, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks a million for the review! We’re over the moon to hear your bean bag has found its happy place ❤️

Don’t forget to tag us in your comfy setup – we’d love to see it over on @iconHomeHQ!

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Beanbag is great quality

Beanbag is great quality. It needed a bit more filling so the company delivered some in 2 days with no questions, no fuss. Great service.

July 23, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Sunny,

Thank you so much for your review!

We love seeing how our bean bags look in your space - don’t forget to tag us on socials, @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Love the beanbags

Love the beanbags. Great colours and quality. Arrived very swiftly. Lovely soft corduroy material.

July 13, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Arrived really fast

Arrived really fast. Great sized Bean bag. Would recommend...

July 24, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

A Brill Beanbag

The bean bag and foot stool are so soft and comfy. They were delivered swiftly and were easy to start using immediately - no filling!

July 21, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 4 out of 5 stars

Very comfortable and gorgeous colour

Very comfortable and gorgeous colour. Very happy with this purchase. Only a bit of a challenge to fill it, maybe the solution is to provide a funnel piece so transfer from bag to chair/cushion. Very happy overall and love it. You can move it from room to room. Delivery was fast too. Quality is good. Very impressed.

July 12, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Chanel,

Thanks so much for leaving us a review.

We’re really sorry to hear assembling your bean bag wasn’t as easy as it should be. Your feedback is valuable, and we’ll make sure it reaches our team to help us do better.

Have a great day,
The icon Comfy Team

Rated 5 out of 5 stars

Very good product

July 24, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks a million for the review! We’re over the moon to hear your bean bag has found its happy place ❤️

Don’t forget to tag us in your comfy setup – we’d love to see it over on @iconHomeHQ!

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

All good arrived on time

All good arrived on time
Item exactly as discribed

July 23, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hi Karan,

Your review means the world – thank you for taking the time to leave one. We’re delighted your bean bag is everything you hoped for ❤️

Warm wishes,
The icon Comfy Team

Rated 1 out of 5 stars

Bag split on second day

On the second day the bag split, it was hardly even sat on on the day we received it. Some of the beans have come out. I need to return this item . How do I go about it?

July 18, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hi Rachel,

We are concerned to hear your bean bag has split after only two days.

A member of our Customer Experience team will reach out to you to help resolve the issue. We look forward to hearing from you and deeply apologise for any inconvenience caused.

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Ordered and was here the next day good…

Ordered and was here the next day good quality great price and service thank you !! ☺️

July 21, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Sarah,

Thanks a million for the review! We’re over the moon to hear your bean bag has found its happy place ❤️

Don’t forget to tag us in your comfy setup – we’d love to see it over on @iconHomeHQ!

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Excellent service can't praise them…

Excellent service can't praise them enought

July 9, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Michael,

Thank you so much for your lovely words. We’re so glad you’re part of the #iconHome Cosy Club! ❤️

Have a brilliant day,
The icon Comfy Team

Rated 5 out of 5 stars

Lovely product!

July 8, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you for your feedback! We’re so glad you’re happy with your order ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

great experience

Quick delivery. Gorgeous beanbag and stool. Good value.

July 19, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Very good quality product and fast…

Very good quality product and fast delivery.

July 19, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear you are enjoying your new bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Exceptional service

Exceptional service , delivered as stated .
Well made cushions , firm and thick .

July 19, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Carol,

Thank you so much for your review!

We love seeing how our cushions look in your space - don’t forget to tag us on socials, @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 2 out of 5 stars

Qulaity not Good as shown

Not very good qulaity and size is also mot good how its shown in images its never like that overall not a good experience will see some other place to buy next time

July 19, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Shehryar,

We’re really sorry to hear this isn’t the experience you expected - it’s not the standard we aim for.

Please reach out to us at sales@beanbagbazaar.co.uk so we can look into it and get things sorted.

Speak soon,
The icon Comfy Team

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