Iconic Puzzles  Reviews 1,745

We bought the Chicago Bulls puzzle as a Christmas gift and it has been an absolute success! The whole family loved it. The quality of the puzzle and the delivery has been great, and the customer service answering our questions has been very quick and efficient!

Puzzles are very unique and fun to build! Unfortunately our one puzzle ended up with a duplicate piece and missing one piece, but Victoria from Customer Service was able to make things right so we could end up with a completed puzzle.

When I received the puzzle two pieces were broken. They sent me a replacement puzzle. Thank you Iconic

I bought the Haaland and Salah puzzles for my nephews for Christmas they were soooo excited to get them done. When they finished they noticed that the Haaland puzzle was missing a piece.
I contacted Iconic Puzzles even though they took a while to reply they did. They did replace the missing piece
Thank you

Great customer service, great quality, good shipping time, my Son loves his NBA puzzle. Would definitely buy from them again.

I received a puzzle as a gift from Iconic Puzzles but unfortunately my order was missing 3 pieces. After consulting with customer service, they are sending a replacement. Very satisfied with the service I received and with the company making things right for the customer.

Fantastic quality wooden jigsaws that can be mounted and gives hours of entertainment for all the family

I placed my order and received it in a timely manner. The puzzles were great! I especially love the unique player shaped pieces. Puzzles are made of high-quality wood and paint. I enjoyed putting them together. I would definitely order from them again.

My order was a gift for my son's Christmas. He really enjoyed it. The puzzle is so beautiful and big! The wooden pieces are solid. Thanck you Iconic Puzzle for your serious.

So happy with the AFL West Coast Eagles wooden jigsaw puzzle I purchase as a present for my husband. The puzzle is brilliant quality and came with an optional mounting board so it can be proudly displayed in his office. We loved the fact that some of the pieces are in the shape of footballers and football equipment.

The website was easy to use and delivery was prompt. The range of puzzles is extensive and I will be using the site again to buy presents for our puzzle loving family.

Thanks Iconic Puzzles.

We purchased a puzzle for my son in 2024. Over a year later we had issues with it. I contacted customer services and resolved the issue, No questions asked. I truly appreciate the service I received. These puzzles are great and challenging.

My puzzle had a broken piece and customer service was easy to work with. The puzzle is adorable! My boys love it

My Puzzle was delivered well within the stated time and was packaged well. The quality of the puzzle is really good and my son who it was bought for absolutely loves it. Well done Iconic Puzzles.

Amazing product. The puzzle is great quality, very cool and different. Nothing like I had ever seen before. I had a missing piece and customer service was exceptional. Quick responses and they were able to send me a replacement puzzle with no issues. Highly recommend to anyone!

I bought the Celtic and Liverpool puzzles as gifts for Christmas. The boxes themselves are lovely and make good keepsake boxes or can even be used on display. When we finally got around to doing the Chelsea puzzle, we were excited bc of the quality and uniqueness of the pieces. Unfortunately we found that there was a missing puzzle piece. While wrote the company to learn out of warranty, they responded quickly with a workaround and sending a new puzzle as well as extending the warranty on Liverpool puzzle. Great experience all around!

Stellar customer service with really prompt service. The quality of the puzzle is awesome, great printing and challenging, thank you!

Response to my email was fast and very friendly, amazing customer service.

The puzzles are the BEST! Superior quality and fun for the whole family! We are planning on framing ours and hanging it up!

Great company. Had an issue with my puzzle which they are happy to replace.

We received our puzzle as gift. My son was so excited. Once we did the puzzle, there were some chips/scratches on a few pieces. I contacted customer service, and had a prompt response.
After sharing photographs, they assured me it was a defective item, and would be sending out a replacement right away. We are looking forward to getting the replacement, and I am happy with the customer care. I will look to buy some as gifts for friends and family.