Iconic Watches / Ancient and Modern Jewellers Ltd Reviews 

2,392
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

If you are after a luxury watch give Iconic watches a ring. Brilliant service, excellent discount, the helpful staff will guide you through your requirement without any fuss or ado. The staff... See more

Rated 5 out of 5 stars

Had looked high and low for a discontinued Omega watch. Found a second hand one on iconic Watches website. It was described as unworn - essentially a brand new watch. I was a bit apprehensive at first... See more

Rated 5 out of 5 stars

I picked up my new Tudor Pelagos from Iconic Watches, yesterday and also brought along a good mate of mine. We had a very nice chat about watches with the staff there, who graciously allowed us to che... See more

Rated 5 out of 5 stars

Brilliant service - have no fear, Iconic Watches does exactly what it says on the tin! High value Omega purchased with no issues. Delivered as promised in mint condition with all paperwork/ guarantee... See more

Company replied

Company details

  1. Watch Store
  2. also in
  3. Jewelry Store

Information provided by various external sources

Iconic Watches has been established since 1943, we are a high street and online store in the north of England. We believe that satisfying the clients expectations is the most important part of our business. We trade on strict policies of integrity and professionalism. Our personal service is well known and praised throughout the luxury industry as we do believe in a customer for life. We specialise in Watches and Diamonds in sourcing all leading brands whilst offering customers substantial savings on both New and Used Luxury Watches - Genuine Rolex, Omega, Breitling, Jaeger LaCoultre & more. We offer the prices on web from trusted UK Jeweller. Please call us for investment advice or any quires about new or used watches we are more than happy to help.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,392)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

If you're reading this then you are …

If you're reading this then you are obviously planning on buying an expensive watch from IconicWatches and worrying about whether you're going to actually get your watch and lose your money.

Don't worry you're going through exactly the same stresses I did when I purchased by Tag Heuer Calibre 16. The prices are that competitive you think there must be a scam somewhere. You have the "Official" Tag Dealers telling you that you won't get the full manufacturers warranty and purchasing through them is the only way to secure your purchase.

FEAR NOT. The estimate on my watch as 2-5weeks, communication was excellent, whenever there was a status update on my order an email came through immediately. It came to iconicwatches on a Friday and they were happy to upgrade the postal service to ensure i got it on a Saturday morning (obviously had to pay for the privilege, but that was my choice). I paid the balance on the credit card and was a little miffed at the credit card transaction fee, but the watch got delivered as promised the following day, in the usual Tag packaging with the relevant warranty card etc.

So I'd paid my several thousand + the credit card fee and then had the stress about do I then pay them again via bank transfer to then allow the credit card transaction and fees to be credited!!! Do I really want to risk paying for the watch twice. I thought long and hard and paid again and true to their word the credit card transaction was refunded the following day.

If you want the watch of your dreams for considerably less than you can purchase on the high street then don't hesitate to use ICONICWATCHES. 1st class service in every department and extremely courteous. Don't worry about anything, this is all legitimate, you'll save yourself several hundreds of pounds to then go and spoil yourself with something else.

I shall return again soon and purchase something else....A+++++++++

August 21, 2017
Unprompted review
Rated 5 out of 5 stars

Speedmaster professional (Sapphire model)

I just picked up my watch from there shop today. Great communications and best prices around. I would highly recommend this company from start to finish i found there service very professional. Thanks to the ladies i dealt with in store today It was pleasure.

August 19, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great prices and service

I've bought two watches and a Pen from Iconic watches over the last few years and the pricing and service is second to none. The first watch I picked up personally from their shop in Blackburn and the staff where excellent. The pen and second watch where delivered to my home by secure courier and again the service was great.

I would fully recommend them to anyone.

August 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great service and communications

Having had issues trying to source a watch from another supplier, I went to iconic as the reviews spoke for themselves.

Ordered the watch and was kept up to date with any information. Unfortunately the supplier sent the wrong watch originally, but they quickly turned round the right watch and it was still within their timescales. Watch arrived well packaged and with links taken out ready to wear.

Thanks again

August 18, 2017
Unprompted review
Rated 5 out of 5 stars

If you are after a luxury watch give …

If you are after a luxury watch give Iconic watches a ring.
Brilliant service, excellent discount, the helpful staff will guide you through your requirement without any fuss or ado.

The staff are passionate about the watches they sell, and supply only certified authentic time pieces.

I bought a Omega Seamaster professional diver, extremely happy with the watch and service.

Highly recommended.

August 17, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish - in particular I found the online chat facility very useful in answering questions and finalising my purchase. Based on my experience I have no hesitation in recommending Iconic Watches to anyone.

August 17, 2017
Unprompted review
Rated 5 out of 5 stars

First time customer and it won't be the …

First time customer and it won't be the last. I went to the shop to collect the watch, I have to say I was a bit surprised to see the shutters down but after a quick phone call I was in the showroom. Everything is displayed beautifully and the watch I had come to buy was ready for me to view. Liz and Gail were very helpful and most knowledgeable and the whole transaction went very smoothly . I would certainly recommend Iconic if you are looking for that special watch at the right price

August 13, 2017
Unprompted review
Rated 5 out of 5 stars

Very friendly staff and excellent …

Very friendly staff and excellent service.
Super fast shipping and the watch looked great.
What else do u need, five stars +++++
Daniel from Sweden

August 10, 2017
Unprompted review
Iconic Watches / Ancient and Modern Jewellers Ltd logo

Reply from Iconic Watches / Ancient and Modern Jewellers Ltd

Thank you Daniel I hope you enjoy the tag CBE2110 - lovely watch and thank you for being such a great customer, please let us know if you need any other information

Advertisement
Rated 5 out of 5 stars

Recently bought a 40th birthday present …

Recently bought a 40th birthday present for my brother from Iconic Watches.Tania was very helpful and responded to all my queries (of which i had many)within an hour/ two max.Very pleased with the purchase.Speedy delivery and good price.Will definitley be using again and recommending to friends.

August 8, 2017
Unprompted review
Rated 5 out of 5 stars

Omega Seamaster 300

First class service from Iconic easy to order my watch delivered
on time and the bracelet resized to fit perfect no complaints at all,
my seamaster was new in superb wooden box love it.
Many thanks Dave.
Staff's.

August 7, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Rolex 16610LV

I have purchased several watches from Iconic over the years both used and new and the service and quality has always been outstanding. Highly recommended if you are looking for a quality watch and a competitive price.

August 5, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic Watch Shop

Lovely collection of new and pre-owned watches at great prices. Honest advice given from very friendly and knowledgeable staff. Thank you for your help. Definitely will return when/if I need to.

August 5, 2017
Unprompted review
Rated 5 out of 5 stars

A massive collection of watches at …

A massive collection of watches at attractive prices.I choose the Tag Heuer F1 which arrived next day fully documented and post free after entering a code. There is also a strap sizing option.

August 4, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look