LifeSaver Reviews 

490
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I am a new customer with Life saver. The hold times on the phone are beyond ridiculous, I went with this company as opposed to another because of the issues I’ve had. I’m about to go back to that comp... See more

Rated 5 out of 5 stars

Haven't used it yet, but finally a company like LIFESAVER made a jerry can that has some important features. Great to have it foil sealed due to storage issues. Water prep storage is vital and this co... See more

Company replied

Rated 5 out of 5 stars

i bought the Cube + extra carbon filters(Cube & Liberty). super fast delivery(to Switzerland). I'm filtering my tap water. It tastes like spring water now, no headache, no stomachacge.... so smooth, t... See more

Company replied

Rated 5 out of 5 stars

I buyed for many years the 6000UF bottle, tried here in Switzerland in a creek (I know the Swiss creeks and waters are clean), but I tried to take water from a creek with mud together, and see it filt... See more

Company details

  1. Outdoor Clothing and Equipment Shop

Information provided by various external sources

LifeSaver® water purifiers give you the ultimate protection. Turn dodgy tap water, questionable bottled water or even dirty water from rivers, lakes and puddles into safe, drinkable water instantly. Ideal for everything from traveling, backpacking, trekking, hiking, camping and overlanding to emergency prepping.


Contact info

3.7

Average

TrustScore 3.5 out of 5

490 reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

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3.7

All reviews

(490)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

The Lifesaver Cube is excellent…

The Lifesaver Cube is excellent providing clean drinking water when travelling in our motorhome. It has stopped us buying bottled water drastically reducing the number of single use water bottles we use. It’s great for the environment.

March 1, 2022
Rated 3 out of 5 stars

Hefty Import Duty to the Netherlands

My Cube has been delivered today, ahead of schedule, which is great. What's not so great, is the € 45,- of import duties that I had to pay. Sure there is a disclaimer upon checkout that there may or may not be a charge, but € 45,- on a € 118,- product seems a bit steep.. Haven't used the product so no full review here, but wanted to give a heads up to anyone ordering from the mainland Europe.

February 28, 2022
Unprompted review
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Rated 1 out of 5 stars

Currently I have not received my order…

Currently I have not received my order so I am unable to leave an honest review. I had to phone a week later to check my order had been received to be told that they were on back order and should be shipped later that week. I still have not received my order and it’s poor customer service that I have to chase my purchase

February 17, 2022
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Reply from LifeSaver

Hi Jon,

I'm sorry you are disappointed with the service you've received. We currently have a couple of our products set to 'On Backorder' and the message below is prominently displayed at the top of these product pages:

"Available on backorder
Due to supplier delays, orders will be shipped in March."

We are still waiting for our supplier issue to be resolved, this could happen in the next few days or it could be a few weeks still. It's out of our hands at the moment. It looked like it would be sorted out earlier this week, but we're still waiting unfortunately.

Thank you for your patience and apologies if our communication wasn't satisfactory on this occasion.

Rated 5 out of 5 stars

2nd Best to distilled Water

I used to take distilled water on all of my camps but for anything longer than 2 days requires my Lifesaver Jerry can which makes dirty pond and river water taste better than Nasty English Tap Water

February 17, 2022
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Reply from LifeSaver

Hi Mark, it's great to hear we're your go to solution for your longer trips! Thanks for leaving the review.

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Rated 5 out of 5 stars

QUICK DELIVERY - As ordered

I have not used the lifesaver yet, but shipping was extremely fast and no issues at Customs. UK to West Coast Canad in a week, very impressive.

February 6, 2022
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Reply from LifeSaver

Thanks a lot Chris, we aim to impress!

Rated 5 out of 5 stars

online order and delivery

Carbon filters ordered and delivered in five business days. Online order to Great Briton, shipped to Canada. Recommend and will purchase again.

February 2, 2022
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Reply from LifeSaver

Thanks for the review Brian!

Rated 5 out of 5 stars

Perfect for rafting trips

I love how the pump and filter are already contained in a hardened case to be used as your reservoir, perfect for my raft trips.... its also super cool how the spray attachment will work even if the can is lower than the sprayer. Great product!!! very well thought out... Love the replacement charcoal inserts too to keep the water tasting better.

January 20, 2022
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Reply from LifeSaver

Thanks for the review, enjoy your rafting trips!

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Rated 5 out of 5 stars

Superb Service

Superb Service. I tripled my order as the internet connection was dodgy. It was resolved before I knew about it.

January 19, 2022
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Reply from LifeSaver

Thanks, glad we could help

Rated 1 out of 5 stars

The Lifesaver Jerrycan Shower…

…Attachment is a piece of junk, especially when compared to the very high quality of the Lifesaver jerrycan itself.
The second time I tried to use it the sprayer disintegrated. The cheap, thin black plastic section, where it screws on to the silver section broke at the threads (see pic). I didn’t pay much attention/notice how cheaply this was made until it broke.
I was using this as part of a truck camper remodel so didn’t open the package until after any return date.
*Though I purchased this from REI I contacted Lifesaver about it and got a useless response that did not directly address the message/questions I sent them.
**I wish I could leave a photo with this review.

January 12, 2022
Unprompted review
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Reply from LifeSaver

Hi Michael, we're really sorry you've had this issue. It isn't something which we've heard happening before with our shower head attachments. Usually for items bought through our resellers we would advise you contact them about the issue and returns. If you had purchased through us directly and returned the faulty item, we would be able to refund or replace it for you.

Rated 5 out of 5 stars

I was absolutely amazed how fast the…

I was absolutely amazed how fast the shipment arrived at my front door. For an international shipment around Christmas time it was certainly out of the ordinary. In comparison,I ordered something from a Canadian Company to be delivered by Canada Post, which took almost a month!
Kudos to you for your excellent service.I can't comment on the product itself since I haven't unpacked it yet. I am sure I won't be disappointed.
Happy New Year ,
Thomas

January 3, 2022
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Reply from LifeSaver

Thanks for the brilliant review Thomas!

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Rated 5 out of 5 stars

Excellent product

Excellent product. Even better customer service.

The jerrycan is safe, reliable and brings peace of mind when in the middle of nowhere. The team at LifeSaver is top-notch, responsive and very customer-friendly.

Highly recommend.

December 22, 2021
Unprompted review

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