I am a new customer with Life saver. The hold times on the phone are beyond ridiculous, I went with this company as opposed to another because of the issues I’ve had. I’m about to go back to that comp... See more
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Haven't used it yet, but finally a company like LIFESAVER made a jerry can that has some important features. Great to have it foil sealed due to storage issues. Water prep storage is vital and this co... See more
Company replied
i bought the Cube + extra carbon filters(Cube & Liberty). super fast delivery(to Switzerland). I'm filtering my tap water. It tastes like spring water now, no headache, no stomachacge.... so smooth, t... See more
Company replied
I buyed for many years the 6000UF bottle, tried here in Switzerland in a creek (I know the Swiss creeks and waters are clean), but I tried to take water from a creek with mud together, and see it filt... See more
Company details
Information provided by various external sources
LifeSaver® water purifiers give you the ultimate protection. Turn dodgy tap water, questionable bottled water or even dirty water from rivers, lakes and puddles into safe, drinkable water instantly. Ideal for everything from traveling, backpacking, trekking, hiking, camping and overlanding to emergency prepping.
Contact info
Hall Chase, London Road, Marks Tey, Colchester, CO6 1EH, Essex, United Kingdom
- +44 (0) 1206 580 999
- info@iconlifesaver.com
- iconlifesaver.com
3.7
Average
490 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Service was good
Service was good! Love the product. Just thought the shipping was a little pricey for such a small item. Received in tact all that matters.
June 7, 2024
Reply from LifeSaver
Thanks Rich
We ordered the part from Germany as we…
We ordered the part from Germany as we were in Denmark, but it was shipped from the UK. We had to pay a customs charge and the delivery was delayed for a few days. This was not what we expected.
June 6, 2024
Reply from LifeSaver
Sorry this was an unexpected charge Brendan. We do have notices on our website at the checkout to alert customers of the potential of these extra charges, primarily for customers ordering from Europe.
The best water filtration system on the…
The best water filtration system on the market not to mention the best company service experience, all round A1 world class products from lifesaver icon .
May 11, 2024
Reply from LifeSaver
Thanks Wilton, we like to think so!
Reply from LifeSaver
Thanks Dave
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Impressive delivery time
Impressive delivery time, especially from Britain (7 days). I haven't used it yet - bought for camping and emergencies. Very heavy duty canister. I really like the spray hose.
April 24, 2024
Reply from LifeSaver
Thanks for the review!
Reply from LifeSaver
Thanks Cynthia, sorry that you had to pay the shipping charge on this occasion. We do have a free shipping available, but only above a certain spend amount unfortunately.
Amazing quick ship time…
Amazing how quick the ship time and delivery time was on the replacement parts. Each time I have damaged a part for my Lifesaver Jerry Can they have shipped within a day the parts I’ve ordered. They obviously take the need for their service seriously.
April 17, 2024
Reply from LifeSaver
Thanks Mark, we do!
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Amazing product and quick delivery
Amazing product and quick delivery. I’ve stocked up on several filters. When I can I’d like to purchase larger bottles. I recommend your brand every chance I get.
March 24, 2024
Reply from LifeSaver
Thanks a lot!
Fantastic customer service.
Fantastic customer service.
Excellent product and excellent quality..
March 24, 2024
Reply from LifeSaver
Thanks Shaun
Great customer service
Great customer service, fast shipping, amazing product support--follow up email with instructional videos was great
March 7, 2024
Reply from LifeSaver
Thanks for your review James
Rep seemed like he cared about his…
Rep seemed like he cared about his customers and wanted to help me get this done reps name Johnathan V. Location California. Doin a great job 💯👍
March 14, 2024
Unprompted review
Reply from LifeSaver
Great to hear, thanks for the review
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Reply from LifeSaver
Thanks John
Nice, simple, does what it say's.
Quick delivery and seems like a really good product so far, 1.5 months in use.
January 3, 2024
Reply from LifeSaver
Thanks Michael
Reply from LifeSaver
Cheers Rodney
Reply from LifeSaver
Thanks
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I had the most amazing customer service…
I had the most amazing customer service from all at Lifesaver. Needed interesting, useful last minute Christmas presents and they did not let me down. i have been using lifesaver powerbanks for a few years and they are so good. All the teenagers who received them for Christmas are very happy.
December 14, 2023
Unprompted review
Reply from LifeSaver
Thanks
Reply from LifeSaver
Thanks
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