Parking went well. I trust icon with my vehicle. Remember please treat the workers well ,tip them , be courteous. Abnoxious people make everyone wait longer. Check your car b4 you leave it. Walk aroun... See more
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See what reviewers are saying
The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... See more
I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.
Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... See more
Company details
- #4 of 9 best companies in Parking Garage
- #2 of 6 best companies in Valet Parking Service
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
New York , United States
- customerservice@iconparking.com
- iconparkingsystems.com
You should know
4.3
Excellent
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Payment never went through and no…
Payment never went through and no reservation or email was received.
February 15, 2026
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You double charged bc your team was…
You double charged bc your team was incompetent on scanning my ticket when I arrived. When I came to get my car they said I didn’t pay which I had already online. They said I had to contest it calling the office which is annoying. I don’t expect anyone to call me and for me to waste time disputing with the office. I was a monthly customer for 5 years and deeply disappointed.
February 15, 2026
My wife left her car keys home
My wife left her car keys home. The attendant was willing to keep her phone so he could move the car. He went a bit beyond what was required.
February 15, 2026
Additional fee for medium size SUV
I paid the $26 online, but the attendant charged me an additional $19.50 for a medium size SUV. You need to have options online so customers be able to choose the pricing based on the car's size, not wait until we get to the facility to charge an additional fee.
February 14, 2026
Very quick in and out by this garage
Very quick in and out by this garage. Great location!
February 15, 2026
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Icon is always a great place to park…
Icon is always a great place to park especially when using the app.
I'm very pleased
February 8, 2026
ROBO Park venue on West 47…..all lifts…
ROBO Park venue on West 47…..all lifts and machines working. Attendant -present, cheerful, patient, and helpful with a smile
February 14, 2026
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The attendants at Landon Parking LLC
The attendants at Landon Parking LLC
520 W 43rd St were great. The juggled multiple cars coming in as I arrived to pick up my car and were professionals.
February 14, 2026
DO NOT USE THEM EVER
I reserved this spot for $33 and received confirmation with a barcode etc. when I arrived last night the attendant accused me of not having a reservation when the code did not scan. He seemed annoyed with me. I showed him the reservation email. He then accused me of having a larger vehicle. I never had an option to describe my vehicle when I booked it. At the end of the evening he once again yelled at me and charged me an additional $88 to get my car back. I will never use your garages again. Absolutely disgraceful and disgusting service.
February 14, 2026
Outstanding from Start to Finish
Really great experience overall. Booking online was quick and convenient, and both the drop-off and pick-up were smooth and easy. The staff provided excellent customer service, he was friendly, professional, and he made everything seamless. I’d definitely park here again
February 14, 2026
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easy to book
February 14, 2026
I got there a few minutes earlier than my scheduled time and they wanted to charge me $50 more. That’s unacceptable. I drove many miles.
The workers they were very courteous and professional
February 11, 2026
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Chris from the time we enter to when we…
Chris from the time we enter to when we cam back for our vehicle was pleasant and professional. We felt that our car would be taken care of well.!! Please keep him we will definitely use this ICON parking location again!!
February 13, 2026
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