Icosmeticclub Reviews 

202
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Somehow an account was made in my name. And due to the fact that I was unaware of this as well as the charges Eric from customer service obliged with helping me to cancel my account as well as sort ou... See more

Rated 4 out of 5 stars

Had a credit with them after a few auto payment and tried twice to buy goods but comes back out of stock. Troubling to understand no stock of 14 different products. After help from others got offer... See more

Rated 5 out of 5 stars

Thank u Jamal for your assistance regarding my issue. You acted very promptly in getting back to with such etiquette and very professional. You made me feel very important in the respectful manner in... See more

Rated 4 out of 5 stars

There had been a problem regarding my membership and order, so after the company has emailed me and asked me to give my review, I’m hoping that will get it sorted. Am happy that they looked into this... See more


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4.1

Great

TrustScore 4 out of 5

202 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(202)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reimbursement

Raj is initiating a help to have my funds refunded back to me and hopefully it will be.
My card was mistakenly charged by this cosmetic club.

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers ripped me off!!!! Got nothing

If there was no stars i would of choose that option! Dont buy of them they are scammers take your money and give you nothing in return dont fall for there victoria secret body mist spray collection thats what i purchased of them took my money straight away and gave me nothing at all just some stupid email saying i’m part of the club no delivery numbers or anything dont trust them!!!!

April 30, 2024
Unprompted review
Rated 1 out of 5 stars

They took money from my account and set…

They took money from my account and set up a standing order by posing as a prize winner. It took ages to get the account cancelled and 6 months later they are offering me a refund as long as i fill in this form.
Total scam.

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam - do not get involved with them in any way. You will receive nothing and they will continue to take money out of your account.

April 3, 2024
Unprompted review
Rated 1 out of 5 stars

I sign up for a gift card in Shein

I sign up for a gift card in Shein, and the next thing I know, this page has been charging me for being a member. Like this is nit what I signed up for. The agents ho handle me on chat was rude and unhelpful.
I have requested to cancel my account few days ago. Yet I received an email after 2 days that my account has been change(active again) for another charges. My bank account has been blocked due to anonymous and repetitive charges from a page.

Now that I contacted support in email they said my account is now cancelled Z I hope this is true unlike their chat agents who said it was cancelled when it’s not.

February 23, 2024
Unprompted review

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