Your representative was great. I am not great using technology and he worked with me through the entire process. We even got disconnected and he quickly retrieved my call. He was patient with me and n... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The help I received from a customer care rep was amazing! I had some difficulty with submitting my application in the app. They got on the phone call with me ASAP and walked me through the process, ki... See more
Company replied
Mario was great! I had concerns about signing my loan and he explained everything plainly so I understood the process quickly and without any more confusion. He has a very pleasant manner and is info... See more
Company replied
I had the pleasure of speaking with Mario twice for this loan . He is extremely pleasant, knowledgeable and patient with helping me navigate the loan terms. He answered all my questions & help me f... See more
Company replied
Company details
- #35 of 249 best companies in Non-Bank Financial Service
Written by the company
There's never been dental financing this smart! Approvals in seconds right from your mobile device.
Contact info
485 Route 1 South, Building E, Suite 210, 08830, Iselin, United States
- 877-388-4821
- info@icreditworks.com
- icreditworks.com
Reply from iCreditWorks
Hi Sylvia,
Thank you for sharing your excellent feedback! We’re delighted to hear you had a great experience. Your satisfaction is what we strive for, and it’s wonderful to know we met your expectations. If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing iCreditWorks!
Matt was wonderful
Matt was wonderful. He stayed on the phone to assist me with finishing my application
November 14, 2024
Reply from iCreditWorks
Hi Melissa,
Thank you for the wonderful review! We’re thrilled to hear that the support you received made completing your application a smooth experience. Providing clear, helpful guidance is something we prioritize, and we’re glad it made a difference for you. If any other questions come up, don’t hesitate to reach out—we’re always here to help!
Excellent Customer Service!
I was helped by Mario who provide amazing care and customer service as u struggled to complete my application online. He was calm and patient as I struggled uploading and entering information but really calmed my nerves to ensure accuracy on my end. Thanks Mario! 😃💯
November 13, 2024
Reply from iCreditWorks
Hi Candice,
Thank you for the glowing feedback! We’re delighted to hear you felt well-supported throughout the application process. It’s great to know our team was able to make things easier and help you feel comfortable along the way. If there’s anything else we can assist you with, please feel free to reach out—our team is always here for you. Welcome to the iCreditWorks community!
Excellent in helping me understand
Excellent in listening, helping me understand how this loan works.
November 12, 2024
Reply from iCreditWorks
Hi Edith,
Thank you for sharing your feedback! We're so pleased to know you found our team attentive and helpful in clarifying the loan process. Ensuring you feel informed and supported, while delivering a good customer experience, is always our top priority. If you have any more questions or need assistance, don’t hesitate to reach out—we’re here to help!
Reply from iCreditWorks
Hi Mariana,
Thank you for taking the time to leave a review! We're thrilled that you found the process easy and enjoyed the service. Providing a seamless experience is what we strive for every day, and feedback like yours is invaluable to those efforts. Remember, we're always here if you need any further assistance. Welcome to the iCreditWorks community!
Reply from iCreditWorks
Hi Emilia,
Thank you for the 5-star review! We're glad to hear our team provided polite and informative assistance. Delivering a clear and positive experience is what we strive for. It's great to know that our customer service met your expectations. If you ever need further help, don’t hesitate to reach out!
The representative helped me through…
The representative helped me through the entire process of the loan application
October 16, 2024
Reply from iCreditWorks
Hi Jeff,
Thank you for your 5-star review! We're delighted to hear that the representative was able to assist you throughout the loan application process. Providing seamless support is something we strive for, and we're thrilled we could help make the experience smooth for you. If you have any further questions, we're always here to help. Welcome to the iCreditWorks community!
Reply from iCreditWorks
Hi Jeffrey,
Thank you for your wonderful review! We're thrilled to hear that our team was able to assist you in a friendly manner and address all your questions. Providing excellent customer service is a top priority for us, and we're delighted that you had a positive experience. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Krunal was very helpful and patient…
Krunal was very helpful and patient with me in creating my id and account and getting the loan finalized!!! Thank you very much!!!!
October 8, 2024
Reply from iCreditWorks
Hi Milton.
Thank you for your wonderful feedback! We're glad to hear that your experience creating your account and finalizing your loan went smoothly. Providing helpful and patient support is something we always strive for, and we're happy we could assist. If you have any more questions in the future, feel free to reach out!
Reply from iCreditWorks
Hi Viola,
Thank you for your kind feedback! We're thrilled to hear that your experience has been pleasant. Providing a smooth and positive experience is what we aim for, and it's great to know we delivered. If you ever need anything in the future, don’t hesitate to reach out!
When making larger payments than the…
When making larger payments than the minimum payment it would be nice to be able to specify where you want the over payment to go.
It would also be helpful to be able to bay with a Wex benefit card. I called the other day to pay the full amount and couldn’t because it is only allowed to be paid from my bank account.
October 5, 2024
Reply from iCreditWorks
Hi Lindsey,
Thank you for your feedback! We understand how important it is to have flexibility in payment options, and we appreciate your suggestions. We're always looking for ways to improve the experience for our users. We’d love the opportunity to discuss your experience further—please don’t hesitate to reach out if you'd like to chat!
Reply from iCreditWorks
Hi Hedilberto,
Thank you for your 5-star review! We're thrilled to hear that you found our app easy to use and that managing your monthly payments has been convenient. Your feedback is greatly appreciated, and we're glad to have been able to assist you. If you ever need any further help, don’t hesitate to reach out. We're grateful to have you join the iCreditWorks community!
I liked it except for taking a picture…
I liked it except for taking a picture of my license on the back. It was very difficult and took a long time and made me anxious.
October 4, 2024
Reply from iCreditWorks
Hi Pasquale,
Thank you for sharing your feedback with us. We're glad to hear that you liked the overall process! We'd love to learn more about the challenges you experienced with capturing the back of your license. If you're open to discussing it further, please let us know—we're always looking for ways to improve!
I was having trouble on the app…
I was having trouble on the app finishing my loan process. I contacted iCreditWorks and spoke with Matt. He’s extremely knowledgeable and was able to successfully resolve my issue. thanks, Matt!!
October 3, 2024
Reply from iCreditWorks
Hi Ilise,
Thank you for sharing your 5-star review! We're glad to hear that your issue was resolved smoothly and that you had a positive experience with our support agent. We're always here to ensure the process goes as easily as possible. If you need any more assistance in the future, don’t hesitate to reach out. We're happy to help!
Reply from iCreditWorks
Hi Chrystal,
Thank you for your 5-star review! We're thrilled to hear that you're able to move forward with your dental care. It’s always rewarding to know our service has made a difference in helping you reach your goals. If you have any questions or need further assistance along the way, we're here to help!
Application assistance
I had a problem finishing my application, and your team member was very helpful and I got everything done! Thank you!
October 2, 2024
Reply from iCreditWorks
Hi Laura,
Thank you so much for your 5-star review! We're delighted to hear that our team was able to assist you in completing your application. Helping our customers through any challenges is a top priority for us, and we're glad everything worked out smoothly. If you need anything else, don’t hesitate to reach out. Welcome to the iCreditWorks community!
Because the people that I talk to was…
Because the people that I talk to was so very nice
October 1, 2024
Reply from iCreditWorks
Hi Willie,
Thank you for your 5-star feedback! We're thrilled to hear that you're enjoying the service provided by our support team. It's our pleasure to keep you informed and ensure your experience with us is nothing short of excellent. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you!
Reply from iCreditWorks
Hi Ruben,
Thank you for your 5-star feedback! It's fantastic to hear that you found our service easy to use. Making things simple and straightforward for our customers is always a priority for us. If you have any suggestions for further improvements or if there's anything else we can assist you with, please feel free to let us know. Welcome to the iCreditWorks community!
The customer service representative was…
The customer service representative was very helpful and stayed on the phone with me until I finished the last part of my application. He was kind and a pleasure to have on the phone.
October 1, 2024
Reply from iCreditWorks
Hi Wanda,
Thank you for your wonderful review! We're thrilled to hear that our team was able to assist you in a friendly manner and address all your questions. Providing excellent customer service is a top priority for us, and we're delighted that you had a positive experience. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Very good experience
September 30, 2024
Reply from iCreditWorks
Hi Charles,
Thank you for your positive rating! We're glad to see you had a good experience with us. If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for your support!
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