Icuanuty Reviews 

132
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the display cases, noting that the sturdy materials and clear acrylic design make their collectible models stand out perfectly. Buyers also appreciate the fast shipping times, effortless assembly, and responsive support team that quickly solves sizing or tracking questions. Some reviewers were not happy with order delivery, mentioning that packages arrived severely damaged or experienced frustrating delays lasting many weeks without updates. A few people also reported never receiving their purchases or encountering incorrect parts that did not fit properly upon arrival.

What people talk about most

Product

Consumers find product to be positive, highlighting the great display quality, excellent design, and easy... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful design, durable... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting fast shipping times and orders... See more

Order

Reviewers mention mixed feelings regarding their order experiences, as many consumers praise the easy online... See more

Customer service

People report positive experiences with customer service, noting that support agents quickly resolve sizing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well first - everybody in the family likes it. I probably will order next the lighting kit for the USS 1701. The install page is nearly unreadable. (Pink text color on the image.). I got the ap... See more

Company replied

Rated 5 out of 5 stars

Well when I was looking for a new stand for my Lego technic cars it’s hard to find a nice design system until I saw you guys. It’s hard to know what quality you get with these we your order online but... See more

Company replied

Rated 5 out of 5 stars

Absolutely love my Toy Story display case! 🥹💙 It’s such a beautiful way to display my collection and it looks amazing in my home. The quality is fantastic and it’s clear so much thought has gone int... See more

Company replied

Rated 5 out of 5 stars

The product is excellent. The communication is very good and the follow-up from the purchase was excellent. One small issue to do with Transport has been resolved very quickly. Would highly recommend... See more


Company details

  1. Picture Frame Shop
  2. also in
  3. Collectibles Store
  4. Decoration and Interior Design Store
  5. Gift Shop
  6. Home Goods Store

Written by the company

Founded in 2020 in Hongkong, ICUANUTY has quickly become a trusted name in crafting acrylic display cases, shelves, frames, and lighting Display solutions for popular Culture collectible. such as LEGO®, Funko, Hot Toys, Hasbro® and many others. Our mission is to provide LEGO enthusiasts and other popular Culture collectors with innovative, stylish, and durable display options that not only protect but also enhance their LEGO sets and collectible toy collections.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

132 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(132)

132 reviews in the last 12 months

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Rated 4 out of 5 stars

Instructions for assembly could be…

Instructions for assembly could be better…like the rotation of the little blocks that are used to connect the top and sides.

October 21, 2026
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Reply from Icuanuty

Hi Jay, thanks for pointing this out. We’re sorry the instructions didn’t clearly show which way the small connector blocks should face when joining the top and side panels. We’ll share your feedback with our team so we can make that step easier to follow.

Rated 2 out of 5 stars

Very slow delivery

Very slow delivery. Still have not received this product.

October 20, 2026
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Reply from Icuanuty

Hi Brian, we’re sorry your order hasn’t arrived yet. Our customer service team will contact you directly by email, follow up with the carrier, and keep you updated on your shipment.

Rated 5 out of 5 stars

I have 5 of there display case now and…

I have 5 of there display case now and plan on getting more. Well made easy to build and shipped fast and can track it all the way to my door or lock box.

October 20, 2026
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Reply from Icuanuty

Five display cases already! Thanks for choosing us to showcase your collection. We’re glad the cases were easy to assemble and that delivery was quick and easy to track. Enjoy your growing collection!

Rated 5 out of 5 stars

Perfect!

Case is of excellent quality and construction and easy to put together. Packaging was above and beyond and arrived pristine to Australia. Delivery speed great. Looks incredible on display. I have 4 more cars ready to build and will be adding the cases as time and funds allow!

October 20, 2026
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Reply from Icuanuty

Thanks for the lovely review! We’re glad your case arrived in perfect condition in Australia, was easy to assemble, and looks great on display. Happy building with those next four cars!

Rated 5 out of 5 stars

I have been debating buying your…

I have been debating buying your display due to the price. But i am so glad i did! I was worried about the sturdiness and not fitting securely. I found it easy to put together and very solid. The front panel is held on by magnets which makes it easy to access the contents inside. Very pleased!

October 19, 2026
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Reply from Icuanuty

Thank you for sharing your experience! We’re glad the case was easy to assemble and felt sturdy, and that the magnetic front panel makes it easy to access your collection. Enjoy your new display!

Rated 4 out of 5 stars

Delivery in forecast time

Delivery in forecast time
Good in perfet condition

October 10, 2026
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Reply from Icuanuty

Thank you for sharing your experience! We’re glad your order arrived on time and in perfect condition. We hope you enjoy your purchase! 😊

Rated 5 out of 5 stars

Perfect solution for your Lego

Perfect solution for your Lego
Fast delivery
Great quality of display case

October 17, 2026
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Reply from Icuanuty

Thanks for the five stars, Arnaud! We’re glad your display case arrived quickly and that you’re happy with the quality. Enjoy showing off your LEGO collection! 😊

Rated 3 out of 5 stars

Fantastic case I wish I could do 5 but…

Fantastic case I wish I could do 5 but I can’t simply because the instructions weren’t clear and moreover it was advertised as 150 minifig case but because of the gap in the middle it only holds 124

October 10, 2026
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Reply from Icuanuty

Hello, thank you for your review. Regarding the issue of the number of display case, I will forward it to the product department for verification. Thank you again for your liking.

Rated 1 out of 5 stars

Never yet get my order..

Never yet get my order... And the tracking app is in Chinese, so no idea what happened ! Please help !

October 2, 2026
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Reply from Icuanuty

We’re sorry for the trouble with tracking your order. Our customer service team will contact you directly to help resolve the issue. Thank you for your support.

Rated 5 out of 5 stars

Brilliant product

Brilliant product, well packaged.
Looking forward to making them and displaying the models

September 30, 2026
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Reply from Icuanuty

Thank you, Keith! We’re delighted you’re pleased with the product and packaging. Enjoy putting everything together and displaying your models—we’d love to see your finished setup! Thanks for your 5-star review and support for ICUANUTY.

Rated 5 out of 5 stars

Fine product

September 17, 2026
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Reply from Icuanuty

Thank you for your 5-star review! We’re glad you’re happy with your purchase. We appreciate your support and hope to see you again at ICUANUTY!

Rated 5 out of 5 stars

Quality product!

September 19, 2026
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Reply from Icuanuty

Thank you, Kevin! We’re delighted you’re happy with the quality of your purchase. We appreciate your 5-star review and your support for ICUANUTY!

Rated 5 out of 5 stars

Great packing

Great packing, exactly as described.

September 19, 2026
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Reply from Icuanuty

Thank you, JP! We’re glad your order arrived well packaged and was exactly as described. We appreciate your 5-star review and your support for ICUANUTY!

Rated 1 out of 5 stars

I’m still waiting for product to be…

I’m still waiting for product to be delivered.

September 17, 2026
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Reply from Icuanuty

We’re sorry for the wait. Due to its large size, the Titanic display case can only be shipped by sea, which takes longer to arrive. We kindly ask for a little more patience. Our customer service team will contact you directly to help. Thank you for your understanding.

Rated 5 out of 5 stars

Great quality and fast shipping

Great product arrived, great materials and fast shipping. Would recommend.

September 15, 2026
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Reply from Icuanuty

Thank you for your lovely review! We’re so glad you’re happy with the quality and that your order arrived quickly. We really appreciate your recommendation!

Rated 1 out of 5 stars

I dont receive my order

I dont receive my order

September 15, 2026
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Reply from Icuanuty

Hi, we’re sorry to hear that you haven’t received your order. We have shipped it, and the tracking information shows that it was delivered and signed for. We will contact the carrier to investigate, and our customer service team will be in touch with you directly. We’ll make sure you receive your products.

Rated 5 out of 5 stars
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Reply from Icuanuty

Thank you for your lovely review! We’re glad you’re happy with both the product and our delivery service. We appreciate your support and hope to welcome you back to ICUANUTY soon!

Rated 5 out of 5 stars

Excellent quality and price

Excellent quality and price. Very happy with this purchase.

September 18, 2026
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Reply from Icuanuty

Thank you for your lovely review! We’re delighted you’re happy with your purchase and appreciate the quality and value. Enjoy your display, and thank you for choosing ICUANUTY!

Rated 1 out of 5 stars

Came damaged and they have lost another…

Came damaged and they have lost another order I had sent to UK to a freind.
Will not purchase anymore from this company.

September 16, 2026
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Reply from Icuanuty

We’re sorry your item arrived damaged and that your other order has been delayed. Due to a logistics issue, the parcel is still in the UK. We are actively working with the carrier to resolve this, and our customer service team will contact you directly to address both issues. We understand your frustration and appreciate the opportunity to put things right.

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