ID.EIGHT Reviews 

78
•
TrustScore 4.5 out of 5

4.7

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Company details

  1. Shoe Store
  2. also in
  3. Fashion Designer

Written by the company

ID.EIGHT è un progetto italiano di sneakers sostenibili, cruelty free, genderless e prodotte eticamente. Ogni paio di sneakers ID.EIGHT è progettato con cura e attenzione ai dettagli, garantendo comfort, stile e rispetto per l'ambiente. La nostra priorità è garantire una piacevole esperienza di acquisto online, con un servizio clienti dedicato, spedizioni veloci e un supporto completo.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.7

All reviews

(78)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

A Must have !

These are my second pair. You walk in the moon with them , wonderful design and quality . A wide range of colours and styles. You can have a bit of fun whilst you’re out shopping and fast delivering. A must have .
Grazie / Arigatou Gozaimasu .

September 23, 2026
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Rated 5 out of 5 stars

Top grade sneakers

I am genuinely impressed by the shoes: I've tried many different brands and this is definitively in the top tier. The shoes are comfortable and lightweight. One can immediately feel the difference just by opening the box: unlike all other sneakers, they smell good and not like plastic.
I am very happy of the purchase.

July 21, 2026
Rated 5 out of 5 stars

Absolutely recommended

It’s my third pair and I absolutely LOVE THEM. I respect and embrace the philosophy behind this brand, and I genuinely adore the way I feel when I wear their shoes. I recommend them to everyone I know.

July 14, 2026
Rated 5 out of 5 stars

Amazing service

I was perfectly assisted with my purchase and the customer service go beyond my expectations providing a promo code as my shoe number was not available.

July 14, 2026
ID.EIGHT logo

Reply from ID.EIGHT

Thank you so much for your review! We always try our best to find a solution and take care of everyone who chooses ID.EIGHT, so it really means a lot to know that you appreciated our support.

Thank you for choosing ID.EIGHT!

Giuliana - ID.EIGHT team

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Rated 5 out of 5 stars

Shoes look fantastic

Shoes look fantastic, the size is a little larger than the brands I traditionally purchased, so I recommend finding a physical store and trying them - mine are not a perfect fit, which is a shame for the amount of money they cost.

Beware of the seed bomb in the box… it’s a lovely gesture… but I suspect many, like mine, end in the bin… I assumed that it was a clay ball to remove humidity and threw it away before getting an email 2 weeks after the purchase asking me what I though about the mystery ball 🤷‍♂️

Overall, if money is tight, these will not be shoes for you, but if you want to support European products, buy buy buy!

May 15, 2026
Unprompted review
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Reply from ID.EIGHT

Grazie mille per la recensione e soprattutto per il feedback così dettagliato!

Ci dispiace che la taglia non sia risultata perfetta per te. Per gli acquisti online abbiamo comunque resi e cambi gratuiti, proprio per permettere di trovare la calzata giusta senza rischi.

E grazie anche per averci raccontato cosa è successo con la nostra seed bomb: ci hai dato un feedback molto utile. Evidentemente dobbiamo rendere più chiaro fin da subito cosa sia e cosa farne, senza aspettare la nostra email!

Infine, grazie per aver sottolineato il valore della produzione europea: è una scelta per noi fondamentale e siamo felici che venga riconosciuta.

Giuliana - ID.EIGHT team

Rated 5 out of 5 stars

Attention to the customer

The id.eight shoes are beautiful and very comfortable to wear. Special attention to the customer. Following an issue, they followed up with me and provided an excellent alternative solution. Thank you very much, and I will buy them again!

November 20, 2025
Unprompted review
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Reply from ID.EIGHT

Thank you so much, Davide! We’re really happy we were able to find the right solution for you and, most of all, to hear that you’ll choose ID.EIGHT again. That’s the greatest satisfaction for us!

Thank you for your trust and your kind words.

Giuliana - ID.EIGHT team

Rated 4 out of 5 stars

No customer service. They took my money

I received my package which took a long time to arrive. Unfortunately the shoes were too big and had to be returned, which was quite a hassle. It has now been 2 weeks since they were returned. ID Eight was supposed to send a pair of shoes in a smaller size, but I have not heard anything from them. I have tried to write to them by email and live chat several times, but I get no response. Now I really just want my money back. It's a shame, as I want to buy European and the shoes seem good.

Update: I have now received both the money back and the shoes.

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Love my ID-EIGHT sneakers

Love my ID-EIGHT sneakers! The style, colors and the story behind it. Animal friendly, environment friendly and people friendly. I bought size 40, which is my true size and they fit perfectly.

March 7, 2025
Unprompted review
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