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Company details
Written by the company
An International Driving Permit (IDP) is a mandatory document for driving or renting cars in various foreign countries. It is also recognized by the United Nations as a regulated travel credential, ensuring your safety and peace of mind during your time abroad. Since our establishment in 2016, we have proudly assisted more than 5,000 customers from over 150 countries. Our adherence to the stringent regulations outlined in the Vienna Convention on road traffic of 1968 underscores our commitment to maintaining high standards and legal compliance.
Contact info
UNIT 2A, 17/F, Glenealy Tower No.1 Glenealy Central, 999077, Central, Hong Kong
- hello@idaportal.com
- idaportal.com
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I did the payment but I did not receive the service.
I did a request filling all the requirements in the WEB page, and I also did the payment, but I never receive additional notifications.
The page indicates a guarantee refund but the process to obtain the refund is not described.
December 11, 2023
Unprompted review
I've use the online service
I've use the online service, easy to complete the forms n customer service online live chat is efficient and professional. Highly recommended.
December 12, 2023
Unprompted review
This website impressed me with their…
This website impressed me with their quick assistance in urgently fulfilling my document needs. The fast service and exceptional quality left me thoroughly satisfied.
November 11, 2023
Unprompted review
it was really really great experience…
it was really really great experience very helpful and communicative i would say never had any experience better than them in my life...i appreciate the service 💯
November 17, 2023
Unprompted review
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Amazing expereince
Such a great website for acquiring an international driving permit. I am so much satisfied with their services. Great customer care service and excellent work.
November 14, 2023
Unprompted review
The quality of the translation is horrible
The quality of the translation is ridiculously bad.
November 7, 2023
Told me a price then charged much more
November 6, 2023
Reply from IDA Portal
Dear Torin,
We appreciate your effort in bringing your concerns to our attention.
I'm so sorry to hear that you had a negative experience with our website. I take full responsibility for the mistake that was made in charging you more than the quoted price.
I've investigated the issue and found that the error was caused by a clerical mistake on our part. We're taking steps to ensure that this doesn't happen again.
I've already processed a full refund for the difference in price. You should see the refund reflected in your account within 3-5 business days.
I value your feedback and I'm committed to making things right. Please don't hesitate to contact me directly if you have any further questions or concerns.
Sincerely,
Sarrah
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