IDA Service Reviews 13

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. License Bureau
  2. Car Leasing Service
  3. Legal Services
  4. Translator
  5. Travel Agency
  6. Travel Aggregator

Written by the company

An International Driving Permit (IDP) is a mandatory document for driving or renting cars in various foreign countries. It is also recognized by the United Nations as a regulated travel credential, ensuring your safety and peace of mind during your time abroad. Since our establishment in 2016, we have proudly assisted more than 11,000 customers from over 158+ countries. Our adherence to the stringent regulations outlined in the Vienna Convention on road traffic of 1968 underscores our commitment to maintaining high standards and legal compliance.


Contact info

3.2

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Obtaining physical International Driving Permit

Obtaining my International Driving Permit was fast and easy. Following online completion of IDA’s required form and fee payment, my digital Permit arrived almost immediately. Because of my travel itinerary, I needed to receive my Permit in paper and card format. Both arrived together within two weeks of my submitting IDA’s online form.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

The service that is provided by IDA is…Assistance with Application Process

The service that is provided by IDA is excellent! The turn around time was speedy and very easy to fill out the application. Once in process, I realized I had only checked cars and not also motorcycles. I sent an email to IDA and Ann responded within the hour. They were able to amend the application and sent an email back confirming this in less than 24 hours time. Very pleased and would highly recommend the service, Thank you Ann!
ReattaS Siepiela

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

We had a problem with an application with IDA online application, I feel as much my fault as the systems duplicating my application and charging for the same.
However customer services staff a special mention to (Rodel) for this sorted out the issue super fast and had a refund put in place the same day with grace and politeness that we all should try to live up too. Do not be put off using IDA services

July 2, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

I’ve been waiting months to get the…

I’ve been waiting months to get the ball rolling. Then they sent me paper work to sign which I did. Suppose to be 10 working days until Australian super gets back to them.. over 3 weeks later no one has followed up, no one is answering their phones.. I’m not sure if this is a scam but it’s looking that way.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to be refunded despite guarantee

I chose this service for their money back guarantee; unsurprisingly my IDP didn't work and their customer service has been redirecting me from phone to chat to email and refusing to provide a refund. I thought they'd be trustworthy based on reviews and that they're a UK based company but it seems their service is only valid for a small number of countries. Overall it's been a huge headache as I could have done more research and used a more reputable company. I've filed a complaint with the consumer ombudsman.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

IDA provide an excellent service

IDA provide an excellent service, what I really like is the plastic licence card that fits into your wallet or other document holder, ensuring you can have it on your person at all times. Extremely prompt, well done guys (and gals of course) Kind regards, Paul

October 9, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience. The website was user-friendly, making it easy to find information and complete the application. The clear instructions and simple document upload process streamlined everything.
The team was responsive and knowledgeable, answering my questions promptly and keeping me informed throughout.

June 11, 2024
Unprompted review
IDA Service logo

Reply from IDA Service

Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with our service. We strive to make our website as user-friendly as possible and are glad you found the application process straightforward. Our team is dedicated to providing timely and accurate information, and it's great to know they were able to assist you effectively. If you have any further questions or need assistance, please don't hesitate to reach out. Safe travels!

Rated 5 out of 5 stars

IDA Service

I recently used IDA Service to obtain my International Driving Permit, and It was the best experience. The process was straightforward, and their team was incredibly helpful and responsive. I received my IDP quickly and without any hassle. I highly recommend IDA Service to anyone in need of an IDP.
They were super clear about their policies and IDP format acceptance in different countries according to their rules. I got my booklet IDP on time at my address without any issue. My package was fully packed. Such a high quality product same as shown on website image.

I must say, do a little homework on the destination country rules on which format they accept and the process will be perfect.
Amazing!

June 26, 2024
Unprompted review
IDA Service logo

Reply from IDA Service

Thank you for your wonderful review! We're delighted to hear that you had a seamless experience with IDA Service and that our team could assist you efficiently. It's great to know that you received your International Driving Permit quickly and that it met your expectations in terms of quality and clarity. We always strive to provide accurate information regarding IDP acceptance in different countries, and we appreciate your advice to others about checking local regulations. Your recommendation means a lot to us. Safe travels, and we're here if you need any further assistance!

Rated 5 out of 5 stars

Wonderful experience, trustworthy people

I recently used the services of this website to obtain an international driving permit and I couldn't be happier with the experience. The process was quick and easy, and I received my permit in the mail within a few days.

The website was user-friendly and provided all the information I needed to complete the application. The customer service team was also very responsive and helped answer any questions I had.

Overall, I highly recommend this website for anyone looking to obtain an international driving permit. The service was efficient, reliable, and hassle-free. I will definitely be using them again in the future for any of my international travel needs.

July 7, 2024
Unprompted review
IDA Service logo

Reply from IDA Service

Thank you for sharing your experience and for your kind words! We're thrilled to hear that you found our service efficient and our website user-friendly. It's our goal to make obtaining an International Driving Permit as straightforward as possible, and we're glad we could provide you with a hassle-free experience. Our customer service team is always here to help, and it's great to know they were able to assist you effectively. We appreciate your recommendation and look forward to assisting you with your future international travel needs. Safe travels!

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look