ID Card Centre Ltd Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Office Supplies Store
  2. Custom Label Printer
  3. Printing Equipment and Supplies

Written by the company

Established in 1998, ID Card Centre is a trusted UK supplier of identity and access control products, offering tailored solutions to organisations across government, education, healthcare, events, and business sectors. Based in Northampton, we offer fast, reliable service with thousands of products in stock and same-day dispatch available, plus free UK shipping on orders over £150. With over 25 years of industry experience, we supply everything from ID card printers, access control cards and fobs, plastic cards, printer consumables, and lanyards, to ID card software and secure access control systems. We are proud to be official resellers of leading global brands including HID, Paxton, MIFARE®, Zebra, Magicard, Evolis, HID Fargo, and IDP. Our award-winning team is known for providing expert advice and excellent customer service, whether you need a full access control system, branded lanyards, or printed photo ID cards. We also offer personalised services including plastic card printing and ID software support. Customers choose us for our honest, knowledgeable approach and long-term commitment to helping them find the right ID solution. We’ve built lasting relationships based on trust, reliability, and service excellence. Whether you’re placing a small order or managing ID for a large organisation, we’re here to help you every step of the way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

ID cards - First Class Quality and Service

The service provided to us for our charity ID cards for Autism Early Support was excellent. Finlay went above and beyond in the quality and production of the required cards. Would definitely recommend you to others ! A superb company

November 7, 2025
Unprompted review
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Rated 5 out of 5 stars

From bad to good

I bought the printer about two or three years ago, but never really used it. At one point, I even paid for a support subscription, yet still found the printer hopeless and overly complicated. I had given up and was certain I would never recommend it to anyone. However, that all changed when James Oboye stepped in to help. His support was exceptional—he went above and beyond to get things working. Thanks to James, I’m now a very happy customer, and I’m truly grateful for his assistance.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

ID Card Centre - An Excellent Experience

The staff I dealt with at the ID Card Centre couldn't have been more helpful. The whole experience from start to finish in purchasing a system, delivery, help with configuration and ongoing support has been excellent. I will definitely be using ID Card Centre going forward for my requirements. Keep up the good work guys!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Positive and Responsive

The team are always responsive and positive when dealing with for purchases. Recently I had a technical issue and again the same level of service was provided by Stephen and we discovered the issue quickly and resolved painlessly.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Supportive and Helpful

The experience of purchasing our printer for some upcoming events we have was very easy and straightforward from Harvey. James from the support team has been very helpful and informative in helping us set up the software and creating our badge designs. Thanks James. Overall we've had a great experience.

June 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Service

Great Service

Andrew Glenn was particularly helpful in providing us with SALTO KS fobs, will be purchasing again in the future.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I spent £958 under the pretence that I would be receiving a brand new printer. However, when it arrived it was clearly not brand new. The protective cover that the printer was in was ripped apart and damage, some of the labels had been removed and to top that off there was even rubbish in the box that it came in.

I tried to return this and organise a refund, however, they wouldn't refund it. Even though their website guarantees 100% satisfaction.

I have since reported this to the Trading Standards and would definitely not recommend.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great for a start-up

Great for a start-up

We are a small team who needed some simple slotted ID cards made. We had our own designs so only used the printing service but they were fantastic. Had an actual (not digital) proof made within a day and had produced and shipped within a couple of days, really happy with service and quality of product.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

This company has been great

This company has been great. Very helpful as well as resolving a supply issue that was out of their control.
I am a very happy customer and will use them again.

October 19, 2021
Unprompted review
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