IDEAL AGENT Reviews 6,423

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often highlighting specific agents for their outstanding service. Many people found the service to be exceptional, noting that agents went above and beyond to ensure a smooth and stress-free process, providing timely communication and expert guidance. The overall user experience is frequently described as easy and efficient, with customers appreciating the personalized attention and quick resolution of any issues. However, some customers also mentioned that the company's primary contribution was listing properties, suggesting that some services could be handled independently.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and commitment of agents... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers stating it was a smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David was fantastic!! We were long distance buyers and David was our eyes, ears, and interface with the builder. He was phenomenal in getting us answers we needed AND even suggesting some questions... See more

Company replied

Rated 5 out of 5 stars

Agent Christine Cotter she was outstanding, made selling the house so easy ,she was so helpful with anything we needed. If anyone out there needs a great realtor to get u into a new home or need to s... See more

Company replied

Rated 5 out of 5 stars

Glad I used Ideal Agent! My agent Jeff made my selling experience very smooth. He was proactive, responsive to my questions, and his expertise led me through the process. I appreciated his experien... See more

Company replied


Company details

  1. #1 of 10 best companies in Real Estate Agency
  2. #1 of 11 best companies in Real Estate Agents

Written by the company

We've interviewed and negotiated with the best real estate agents in town, saving you time and money with awesome results.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laura was a wonderful sales person to…

Laura was a wonderful sales person to work with. She offered us advice, which turned out to be the right decision. Ideal agent was wonderful, and the commission savings was awesome. Thank you, ideal agent for all of your help!

September 17, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you, Charles! We're so glad to hear Laura provided valuable guidance and that everything worked out so well. It’s great to know you enjoyed the experience and saved on commission. We appreciate your kind words and would love to help you—or anyone you refer—in the future!

Rated 5 out of 5 stars

My agent Lynn was wo

My agent Lynn was wonderful,from beginning to end. Was patient when I didn't understand something, and resolve any issue in regards to my getting a buyer. Have had realtors before,but Lynn is # 1,the best.

September 10, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you, Normalee! We’re so glad Lynn made your experience smooth, patient, and successful from start to finish. Being called #1 is high praise—and well deserved! We’d be happy to assist you again or help any friends or family you send our way.

Rated 5 out of 5 stars

Joyce did amazing job me myself I would…

Joyce did amazing job me myself I would use her again never have I ever had a house that I had up for sale and sold about 2 hours that it was posted on the internet crazy stuff thank you again Joyce it's been a pleasure dealing with you and all the situations we've been through thank you again

September 5, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you, David! We’re so glad Joyce delivered such an amazing experience and got your home sold so quickly—just two hours is incredible! It’s wonderful to hear she guided you smoothly through every situation. We’d be honored to work with you again in the future or assist anyone you refer our way.

Rated 5 out of 5 stars

The best realtor we could have asked for

Nanette was the best realtor we could have asked for. Our house sold after 48 hours for over asking price, and Nanette is to thank. She fought for us in negotiations we could couldn’t have gotten a better deal.

June 8, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you, Sarah! We're so glad to hear Nanette exceeded your expectations and secured such a fantastic result—selling in just 48 hours and over asking price is an amazing outcome. Her determination in negotiations clearly paid off. We’d be honored to assist you again in the future or help anyone you refer our way!

Rated 5 out of 5 stars

Deb was a determined agent

Deb was a determined agent. With a market that was hard to work with. The only thing I was slightly disappointed in was it appeared was she didn't show my condo as much as other realtors. Not sure why she didn't get the clients as other realtors.

September 5, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you, Karen! We're glad to hear Deb’s determination stood out, especially in a challenging market. We appreciate your honest feedback regarding showings and will share it with our team as we continually work to improve. Wishing you all the best, and we’d be happy to assist you or anyone you refer in the future!

Rated 5 out of 5 stars

good and i loved the services

September 5, 2024
Unprompted review
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you, Ichaa! We're glad to hear you loved the service. We’d be happy to assist you again in the future or help anyone you recommend!

Rated 5 out of 5 stars

Outstanding

Kevin was professional knowledgeable and courteous and would definitely use him and ideal agent again.

September 3, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you, Craig! We’re glad to hear Kevin provided such professional, knowledgeable, and courteous service. We appreciate your trust and would be happy to work with you again—or assist anyone you refer—in the future!

Rated 5 out of 5 stars

Chase was amazing through the whole…

Chase was amazing through the whole process. Had hiccups with tenants that did a lot of damage and stuck with me through all of it. He went above and far beyond any experience I have ever had with a realtor. Highly recommend him!!

August 20, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you for the review! We are so glad to hear that our agent was able to guide you through obstacles and deliver results. If you or someone you know ever has real estate needs, please call us anytime! We’d be happy to help however we can.

Rated 5 out of 5 stars

Thank you

Responsive to questions; returns calls/emails/texts promptly

August 13, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you for the review! We are very grateful for the opportunity and look forward to providing you or someone you know with another 5-star experience in the future

Rated 5 out of 5 stars

Jill was the greatest

Jill was very knowledgable about the current market, color trends, etc. She and her team were quick to respond and gave good advice. I had a cash offer within 3 days of listing. That is unheard of in today's market!

August 15, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Wow, great results! Thank you so much for the feedback! We appreciate your business and hope to be of any assistance in the future.

Rated 5 out of 5 stars

Cathie Richards, Ideal Agent

Cathie Richards and her family of employees did everything they could to make sure my home was viewed in the most favorable way, and that led to a quick offer...2 days after my home went online. She worked tirelessly on my behalf during the negotiations. I am very pleased with
her and her team.

June 28, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Congratulations! Selling a property is one of the largest transactions anyone can go through, and we are very happy to hear you had a seamless experience. If you or someone you know ever has real estate needs, please call us anytime! We’d be happy to help however we can.

Rated 5 out of 5 stars

As good as it gets! None better!

She was fast, knowledgeable, always available and an all around pleasure to deal with. She was either available by phone or by text. And if she wasn't readily available, she got back to you asap!

June 28, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you for such a wonderful review! We are delighted to hear such glowing words about your experience. If there is anything we can do to assist you, your family, or friends, please give us a call. Congratulations!

Rated 5 out of 5 stars

Brian was very helpful and a caring…

Brian was very helpful and a caring person during a stressful time for us. He gave us a heads-up as things were happening and was always available for our questions and concerns. What started out as just an inquiry on our end resulted in a sale, maybe just a little too quickly but we got through it.
Valerie E

June 28, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Rated 5 out of 5 stars

Anita - Simply The Best!!!

Anita was professional and worked very hard for me. She listened and responded. When needed, she politely and respectfully challenged my assertions and assumptions. She got more done in 3 days than my previous agent had done in 4 months!! Anita knows the local market very well, knows how to negotiate the real estate landscape, and has built an excellent reputation because of her diligence and care on behalf of her clients' best interests. She was incredible.

August 13, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

We greatly appreciate your trust in us to represent you during the sale of your property! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Positive experience

Brian was such a pressure to work with. He is extremely knowledgeable and knew the market really well. He took the stress out of an out of town move. What an absolute gem!

August 13, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

Thank you for the review! We are very grateful for the opportunity and look forward to providing you or someone you know with another 5-star experience in the future.

Rated 5 out of 5 stars

Aaron was knowledgeable of the area and…

Aaron was knowledgeable of the area and understood my goals going into the sale.

June 28, 2024
IDEAL AGENT logo

Reply from IDEAL AGENT

We are so happy to hear this and it is exactly what we strive to provide. Thank you for the opportunity and your trust to deliver the best results. Congratulations!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look